2004 Mazda MPV Owner's Manual - Page 309

Customer Information and Reporting Safety Defects Customer Assistance Customer Assistance (U.S.A.) Your complete and permanent satisfaction is our business. We are here to serve you. All Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition. If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps: NOTE If it becomes necessary to have the components or wiring system for the supplementary restraint system modified to accommodate a person with certain medical conditions in accordance with a certified physician, contact an Authorized Mazda Dealer. M STEP 1: Contact Your Mazda Dealer Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER. M STEP 2: Call the Mazda National Customer Assistance Center #800 If for any reason you feel the need for further assistance after contacting your dealership management, you can reach Mazda North American Operations by one of three ways. Log on at: www.mazdausa.com Answers to many questions, including how to locate or contact a local Mazda dealership in the U.S., can be found here. You can also send e-mail to Mazda by clicking "contact" at this site. By phone at:1 (800) 222-5500 By letter at: Attn: Customer Assistance Mazda North American Operations 7755 Irvine Center Drive Irvine, CA 92618-2922 P.O. Box 19734 Irvine, CA 92623-9734 9-2