Aastra OpenCom 131 User Guide - Page 195
Unified Team
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Team Functions Examples of Use 15.2.3 Unified Team The unified team described here is an example of a team configuration within a department in which calls are to be managed quickly (e.g. support department). Each team member has one Aastra 6773 (OpenPhone 73) system telephone with all call keys programmed as trunk keys. Miller TrK 10: Support 1 TrK 11: Support 2 TrK 12: Support 3 10 Johnson TrK 10: Support 1 TrK 11: Support 2 11 TrK 12: Support 3 12 Smith TrK 10: Support 1 TrK 11: Support 2 TrK 12: Support 3 Example: unified team Line Seizure Call numbers 10, 11 and 12 are programmed as trunk keys on each team member's telephone (TrK 10 to TrK 12. All team members can use these numbers for answering as well as making calls. Tip: In this team configuration it is useful to programme one of the function keys on each telephone with the "Hold" func- tion. A call, e.g. for TrK 11, can then be put on hold by pressing the function key. If another team member then presses trunk key TrK 11 on his telephone, he can accept the call. For further information on function keys, refer to the "Aastra 6771 / 6773 / 6775 (OpenPhone 7x)" user guide. 193