Aastra OpenCom 131 User Guide - Page 221
Telephony, System Info
View all Aastra OpenCom 131 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 221 highlights
Frequently Asked Questions Telephony After the restart, check whether the activity LED flashes at a rate of 10s / 1s. This flash cycle indicates that the OpenCom 100 has started up correctly and is ready for operation. If the OpenCom 100 has not restarted properly, reset the OpenCom 100 to its original factory setting (refer to the chapter entitled Resetting the System Data starting on page 87). 19.2 Telephony Question: It is not possible to make external calls. Check the connection between the NTBA and the OpenCom 100. In the Configurator, check whether the external S0 ports are configured correctly (Telephony: Ports: S0 menu): - Configuration of System- / Multi-terminal access OK? - Port is connected to the NTBA? - Faultless Cabling? - Terminating resistors properly configured? Check the status of the trunks. In the Configurator, open the System Info: Telephony: Trunks page. For the Trunks used for the "External trunk" route the Status indicator should display a small green hook symbol. Question: The OpenCom 100 is connected to an NTBA with a multi-terminal configuration. Why is it not possible to establish external connections? With the original factory setting, an additional external S0 port is set for an NTBA in the communications system configuration; this additional port will be used first to seize a trunk line. Deactivate the corresponding S0 port in the Configurator (Telephony: Ports: S0 menu). Question: One of the telephones is not functioning at all. Make sure the telephone has been properly connected. Check also whether the appropriate port has been configured correctly in the Configurator (Telephony: Ports menu). 219