Acer Veriton 3000 Veriton 3000 Service Guide
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- Acer Veriton 3000 | Veriton 3000 Service Guide - Page 1
Veriton 3000 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: 49.33J02.001 DOC. NO. : SG343-0005A PRINTED IN TAIWAN - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 2
by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 3
Conventions The following conventions are used in this manual: Screen messages Denotes actual messages that appear on screen. . Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. III - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 4
the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 5
Power Management Function (ACPI support function 19 Chapter 2 System Drives 27 IDE Primary/Secondary Channel Master/Slave 28 Onboard the Password 38 Advanced Options 39 Memory/Cache Options 39 PnP/PCI Options Riser Boards 56 Removing the Battery 57 Removing the Intrusion Alarm 58 Removing - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 6
Troubleshooting 65 How should I begin troubleshooting 65 Power-on Self-Test (POST 66 What does the POST check for you 66 List of POST Error Messages 67 List of Error Symptoms 70 List of Error Beeps for BIOS Boot Block Flash 76 Undetermined Problems Support Information 103 Index 105 VI - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 7
Chapter 1 System Specifications Overview The Veriton 3000 supports Intel Celeron (FC-PGA type) and Coppermine processor with socket-370 based microATX, IBM PC/AT compatible system with LPC/PCI bus. Chapter 1 1 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 8
DIMM module) SDRAM within 2 DIMM slots up to 133MHz T Integrated Ultra AGP VGA for H/W 2D/3D Video/Graphics Acceleration (Embedded in SiS630 chipset). T Support 10/100M LAN (embedded in SiS630 chipset) T 3.5-inch slim-type floppy disk drive T Slim-type CD-ROM/DVD-ROM drive T High capacity, Enhanced - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 9
Human-centric design and ergonomics T Slim desktop form factor T Separate computer stand and rubber stands for quick and easy positioning T Space-saver solution T Accessible I/O ports T Easy-to-open housing design for quick upgrade Chapter 1 3 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 10
Front panel The computer's front panel consists of the following: Label 1 2 Icon Color Black Description 3.5-inch floppy disk drive (slim type) USB ports 3 Pink Microphone-in port 4 5 6 7 8 9 10 11 4 Lime Headphone-in port 3.5-inch floppy disk drive button CD-ROM/DVD-ROM drive eject - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 11
Rear Panel Label 1 2 3 4 Icon Color Green Description Fan Voltage selector switch Power cord socket PS/2 mouse port 5 Purple PS/2 keyboard port 6 Teal or Turquoise Serial port 7 Burgundy Parallel/printer port 8 Blue CRT Monitor port 9 Black USB ports 10 Black LAN port 11 White - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 12
Label 12 13 14 15 Icon Color Light blue Description Audio-in/Line-in port Lime Audio-out/Line-out port Gold Game/MIDI port Expansion slots 6 Chapter 1 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 13
Main Board Layout 2 5 24 26 23 22 21 20 1 2 3 4 5 5 6 7 8 9 11 10 1 SiS 301 2 PCI Riser Slot 3 SiS 630 NB (w/ AGP) 4 Buzzer 5 Crystal 6 Flash ROM 7 Battery 8 Slim FDD Connector 9 SiS 950 Super I/O 10 Front Port 11 IDE1 Connector 12 Slim CD-ROM Connector 13 Power Connector 19 18 17 16 15 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 14
Keyboard The keyboard has full-sized keys that include separate cursor keys, two Windows keys, and twelve function keys. Cursor keys The cursor keys, also called the arrow keys, let you move the cursor around the screen. They serve the same function as the arrow keys on the numeric keypad when the - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 15
can be detected by the system without setting any jumper BIOS Item Specification BIOS code programmer Acer BIOS version V4.0 BIOS ROM type Flash ROM BIOS ROM size 256 Kbytes BIOS ROM package 32-pin DIP package Support protocol PCI 2.1, APM1.2, DMI 2.00.1, E-IDE, ACPI 1.0, ESCD 1.03 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 16
the possible combinations of memory module. System Memory Item Memory socket number Support memory size per socket Support maximum memory size Support memory type Support memory speed Support memory voltage Support memory module package Support to parity check feature Support to Error Correction - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 17
1.65V L2 Cache function control Enable/Disable by BIOS Setup L2 Cache scheme Fixed in write-back TOTAL Video Memory Item Memory size Memory type Memory configuration Fixed on-board or upgradeable Memory speed Memory voltage Memory package Specification Share SDRAM (Synchronous Dynamic RAM) 1M - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 18
its supported display modes. Video Interface Item Video controller Video controller resident bus Video interface support 91.2 76.2 82.7 89.7 93.8 106.2 NOTE: You may disable the on-board video function in the BIOS Utility. Pixel Clock (MHz) 32.0 31.5 36.0 44.9 55.0 70.0 81.0 36.0 39.9 50.0 49 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 19
401 UART support Microphone jack Headphone jack Package Specification Embedded in SiS630 PCI bus Enable/disable by BIOS Setup Stereo Item IDE controller IDE controller resident bus Number of IDE channel Support IDE interface Support bootable CD-ROM Specification Embedded in SiS630 PCI bus 2 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 20
port controller resident bus Number of parallel ports Support ECP/EPP Connector type Parallel port function control Optional ECP DMA channel (in BIOS Setup) Optional parallel port I/O address (via BIOS Setup) Optional parallel port IRQ (via BIOS Setup) Serial Port Item Serial port controller Serial - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 21
LIMIT UPPER LIMIT - 4GBytes 64Kbytes Function Host Memory Host/PCI Memory PCI/ISA Video Buffer Memory Video BIOS Memory ISA Card BIOS & Buffer Memory BIOS Extension Memory Setup and Post Memory PCI Development BIOS System BIOS Memory Main Memory PCI Memory PCI INTx# and IDSEL Assignment Map PCI - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 22
I/O Address Map 000-00F 020-021 040-043 060-060 061-061 070-071 081-08F 0A0-0A1 0C0-0DF 0F0-0FF 170-177 1F0-1F7 278-27F 2F8-2FF 378-37F 3F0-3F5 3F6-3F6 3F7-3F7 3F8-3FF 0CF8 0CFC 778-77A Hex Range Devices DMA Controller-1 Interrupt Controller-1 System Timer Keyboard Controller 8742 System Speake - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 23
DRQ Assignment Map DRQ0 DRQ1 DRQ2 DRQ3 DRQ4 DRQ5 DRQ6 DRQ7 DRQx NOTE: N - Not in use System Devices DRAM flash N Floppy Disk Drive Hard Disk Drive Cascade N N N Add-On-Card Devices Reserved Reserved N Reserved N Reserved Reserved Reserved Main Board Major Chips Item System core logic Video - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 24
Switching Power Supply 100W 50Hz 60Hz Input Frequency 47Hz to 53Hz 57Hz to 63Hz Frequency Variation Range Input Voltage 100 - 120 VRMS 200 - 240 VRMS 90-132 VRMS 180-264 VRMS Variation Range 3A 1.5A Input Current 90 -132 VRMS 180 - 264 VRMS Measuring Range (This is for 145 power supply) - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 25
Power Management Function (ACPI support function) Device Standby Mode T Independent power management timer for hard disk drive devices (0-15 minutes, time step=1 minute). T Hard disk drive goes into Standby mode ( - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 26
is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. NOTE: If you repeatedly receive Run Setup messages, the - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 27
Management ! Boot Options ! Date and Time ! System Security Load Default Settings Abort Settings Change The system supports two BIOS Utility levels: Basic and Advanced. The above screen is the BIOS Utility Basic Level screen. It allows you to view and change only the basic configuration of your - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 28
The command line at the bottom of the menu tells you how to move within a screen and from one screen to another. q To select an option, move the highlight bar by pressing or then press . q Press to move to the next page or to return to the previous page. q To change a parameter setting, press - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 29
Channel Master .......Hard Disk, 20520 M.B. IDE Primary Channel Slave ........None IDE Secondary Channel Master .....DVD IDE Secondary Channel Slave ......None Total Memory 160 MB + 32768 KB Share Memory Specifies the second-level cache memory size currently supported by the system. Cache size - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 30
Description Format Specifies the total amount of onboard memory. The memory size is automatically detected by BIOS during the POST. If you install additional memory, the system automatically adjusts this parameter to display the new memory size. Memory size in MB Indicates the type of DRAM - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 31
Name Veriton 3000 System S/N 0000000000000000 Main Board ID S57P Main Board S/N N/A System BIOS Version V4.0 SMBIOS Version 2.3 System BIOS ID serial number, BIOS version, etc. These information is necessary for troubleshooting (maybe required when asking for technical support). The following - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 32
menu. Settings in boldface are the default and suggested settings. Parameter Diskette Drive A / B IDE Primary Channel Master IDE Primary Channel Slave IDE Secondary Channel Master IDE Secondary Channel Slave Description Allows you to configure your floppy drive Allows you to configure the hard - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 33
select any of the IDE drive parameters: IDE Primary/Secondary Channel Master/Slave Device Detection Mode Auto] Device Type Hard Disk If you want BIOS to automatically configure your hard disk, select Auto. If you know your hard disk type, you can enter the setting manually. Setting this parameter - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 34
PIO Mode When set to Auto, the BIOS utility automatically detects if the installed hard disk supports the function, it allows for faster data However, besides enabling these features in the BIOS Setup, both the Ultra DMA and Multi-DMA modes require the DMA driver to be loaded. Auto Multiword Mode - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 35
3F8h] IRQ 4] *Serial Port 2 Disabled ] Base Address IRQ Parallel Port Enabled ] Base Address 378h] IRQ 7] Operation Mode EPP] ECP DMA Channel Floppy Disk Controller Enabled ] IDE Controller Both ] PS/2 Mouse Controller Enabled ] USB Host Controller Enabled ] USB Legacy Mode Disabled - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 36
Port parameter is enabled. Enhanced Parallel Port (EPP) Extended Capabilities Port (ECP) Standard Parallel Port (SPP) Bidirectional Allows you to assign a DMA channel for the ECP parallel port function. This parameter is configurable only if you select the Extended Capabilities Port (ECP) as the - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 37
Automatically puts the system to powersaving mode after a specified period of inactivity. Any keyboard or mouse action, or any activity detected from the IRQ channels resumes system operation. 2, 5, 10, 15, 20, 30, 40, 50...120 minutes, or Off Lets you specify the power-saving mode that the system - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 38
, all clocks in the system will be stopped, except the RTC clock. In S3 state, all system context will be lost except data in system memory. S1 or S3 Chapter 2 33 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 39
Display Adapter Fast Boot Silent Boot Num Lock After Boot Memory Test Configuration Table Description Options Allows you to specify the POST routines or proceed with the normal booting process. When enabled, BIOS is in graphical mode and Enabled or Disabled displays only an identification - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 40
Date and Time The following screen appears if you select the Date and Time option from the main menu: Date and Time Date Mon Jan 03, 2000] Time HH:MM:SS] The following table describes the parameters found in this menu: Parameter Date Time Description Options Lets you set the date following - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 41
Disk Drive Controller Floppy Drive Hard Disk Drive Description Options Prevents unauthorized access to the BIOS utility. None or Present. The Present setting allows you to set a Setup password. For instructions on how to set a Setup password, refer to "Setting a Password" on page 37. Secures - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 42
screen. 7. Press Esc to return to the Main menu. 8. Press Esc to exit the BIOS utility. A dialog box appears asking if you want to save the CMOS data. 9. you have set a Supervisor password, the next time you want to enter the BIOS utility, you must key-in your Supervisor password. If you have set a - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 43
screen. 6. Press Esc to return to the main menu. 7. Press Esc to exit the BIOS utility. A dialog box appears asking if you want to save the CMOS data. 8. Select system. 2. Open the system housing. Take off battery and short it. 3. Place on RTC battery, reboot the system and enter setup menu, to - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 44
PCI Options CAUTION: Do not change any settings in the Advanced Options menu if you are not a qualified technician to avoid damaging the system. Memory/Cache Options Selecting "Memory/Cache Options" from the Advanced Options menu displays the following screen: This menu lets you configure the system - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 45
. Enabled or Disabled To prevent memory address conflicts between the system and expansion boards, reserve this memory range for the use of either the system or an expansion board. Some VGA cards have required settings for this feature. Check your VGA card manual before setting this parameter - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 46
in your system. Refer to your device manual for technical information about the PCI card. Auto or Manual Allows you to manually assign an interrupt for each PCI device installed in your system. When the PCI IRQ Settings is set to Auto, BIOS automatically assigns the available IRQs to the PCI - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 47
assignments and allows BIOS to reassign resources Memory Control Auto] Share Memory Size 32] MB Pipeline Function Enabled] CPU frequency Multiplier .........[3X] Parameter Share Memory Control Share Memory Size Pipeline Function CPU Frequency Multiplier 42 Description Options Auto or Manual - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 48
default settings every time you make changes to your system hardware configuration (such as memory size, CPU type, hard disk type, etc.); otherwise, BIOS will keep the previous CMOS settings. Selecting this option displays the following dialog box: Load Default Settings Do you want to load default - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 49
discards all the changes that you have made and reverts the parameters to their previously saved settings. Choosing No returns you to the main menu. BIOS retains all changes that you have made. 44 Chapter 2 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 50
Exiting Setup To exit the BIOS utility, simply press Esc. The following dialog box appears: Exit Setup Settings have been settings, you will be asked if you want to keep the changes made to the BIOS. Select Yes to save your changes before you exit Setup. Select No to discard all changes and exit Setup - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 51
46 Chapter 2 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 52
20 Chapter 1 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 53
There is no need to ru Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. NOTE: If you repeatedly receive Run Setup messages, the - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 54
Management y Boot Options y Date and Time y System Security Load Default Settings Abort Settings Change The system supports two BIOS Utility levels: Basic and Advanced. The above screen is the BIOS Utility Basic Level screen. It allows you to view and change only the basic configuration of your - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 55
The command line at the bottom of the menu tells you how to move within a screen and from one screen to another. T To select an option, move the highlight bar by pressing or then press . T Press to move to the next page or to return to the previous page. T To change a parameter setting, press - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 56
Channel Master .......Hard Disk, 20520 M.B. IDE Primary Channel Slave ........None IDE Secondary Channel Master .....DVD IDE Secondary Channel Slave ......None Total Memory 160 MB + 32768 KB Sh Memory Cache Specifies the second-level cache memory size currently supported by the system. Cache size - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 57
settings. Shows the parallel port address and IRQ settings. Indicates if there is a mouse connected to your system. This is automatically detected by BIOS. Format Memory size in MB RIMM type, capacity in MB RIMM type, capacity in MB Address, IRQ Address, IRQ Address, IRQ Displays Installed if there - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 58
Name Veriton 3000 System S/N 0000000000000000 Main Board ID S57P Main Board S/N N/A System BIOS Version V4.0 SMBIOS Version 2.3 System BIOS ID serial number, BIOS version, etc. These information is necessary for troubleshooting (maybe required when asking for technical support). The following - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 59
menu. Settings in boldface are the default and suggested settings. Parameter Diskette Drive A / B IDE Primary Channel Master IDE Primary Channel Slave IDE Secondary Channel Master IDE Secondary Channel Slave Description Allows you to configure your floppy drive Allows you to configure the hard - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 60
IDE drive parameters: IDE Primary/Secondary Channel Master/Slave Device Detection Mode Auto] system. If you want BIOS to automatically configure setting allows you to enter your your know your hard settings manually if you know disk type, you can enter the setting manually. your hard disk - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 61
PIO Mode When set to Auto, the BIOS utility automatically detects if the installed hard disk supports the function, it allows for faster data However, besides enabling these features in the BIOS Setup, both the Ultra DMA and Multi-DMA modes require the DMA driver to be loaded. Auto Multiword Mode - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 62
3F8h] IRQ 4] *Serial Port 2 Disabled ] Base Address IRQ Parallel Port Enabled ] Base Address 378h] IRQ 7] Operation Mode EPP] ECP DMA Channel Floppy Disk Controller Enabled ] IDE Controller Both ] PS/2 Mouse Controller Enabled ] USB Host Controller Enabled ] USB Legacy Mode Disabled - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 63
Port parameter is enabled. Enhanced Parallel Port (EPP) Extended Capabilities Port (ECP) Standard Parallel Port (SPP) Bidirectional Allows you to assign a DMA channel for the ECP parallel port function. This parameter is configurable only if you select the Extended Capabilities Port (ECP) as the - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 64
after a specified period of 50...120 minutes, or Off inactivity. Any keyboard or mouse action, or any activity detected from the IRQ channels resumes system operation. Lets you specify the power-saving mode that the system will enter after a specified period of inactivity. This parameter is - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 65
, all clocks in the system will be stopped, except the RTC clock. In S3 state, all system context will be lost except data in system memory. S1 or S3 Chapter 2 33 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 66
Display Adapter Fast Boot Silent Boot Num Lock After Boot Memory Test Configuration Table Description Options Allows you to specify the POST routines or proceed with the normal booting process. When enabled, BIOS is in graphical mode and Enabled or Disabled displays only an identification - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 67
Date and Time The following screen appears if you select the Date and Time option from the main menu: Date and Time Date Mon Jan 03, 2000] Time HH:MM:SS] The following table describes the parameters found in this menu: Parameter Date Time Description Options Lets you set the date following - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 68
Disk Drive Controller Floppy Drive Hard Disk Drive Description Options Prevents unauthorized access to the BIOS utility. None or Present. The Present setting allows you to set a Setup password. For instructions on how to set a Setup password, refer to "Setting a Password" on page 37. Secures - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 69
screen. 7. Press Esc to return to the Main menu. 8. Press Esc to exit the BIOS utility. A dialog box appears asking if you want to save the CMOS data. 9. you have set a Supervisor password, the next time you want to enter the BIOS utility, you must key-in your Supervisor password. If you have set a - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 70
screen. 6. Press Esc to return to the main menu. 7. Press Esc to exit the BIOS utility. A dialog box appears asking if you want to save the CMOS data. 8. Select system. 2. Open the system housing. Take off battery and short it. 3. Place on RTC battery, reboot the system and enter setup menu, to - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 71
PCI Options CAUTION: Do not change any settings in the Advanced Options menu if you are not a qualified technician to avoid damaging the system. Memory/Cache Options Selecting "Memory/Cache Options" from the Advanced Options menu displays the following screen: This menu lets you configure the system - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 72
. Enabled or Disabled To prevent memory address conflicts between the system and expansion boards, reserve this memory range for the use of either the system or an expansion board. Some VGA cards have required settings for this feature. Check your VGA card manual before setting this parameter - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 73
in your system. Refer to your device manual for technical information about the PCI card. Auto or Manual Allows you to manually assign an interrupt for each PCI device installed in your system. When the PCI IRQ Settings is set to Auto, BIOS automatically assigns the available IRQs to the PCI - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 74
assignments and allows BIOS to reassign resources Memory Control Auto] Share Memory Size 32] MB Pipeline Function Enabled] CPU frequency Multiplier .........[3X] Parameter Share Memory Control Share Memory Size Pipeline Function CPU Frequency Multiplier 42 Description Options Auto or Manual - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 75
default settings every time you make changes to your system hardware configuration (such as memory size, CPU type, hard disk type, etc.); otherwise, BIOS will keep the previous CMOS settings. Selecting this option displays the following dialog box: Load Default Settings Do you want to load default - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 76
discards all the changes that you have made and reverts the parameters to their previously saved settings. Choosing No returns you to the main menu. BIOS retains all changes that you have made. 44 Chapter 2 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 77
Exiting Setup To exit the BIOS utility, simply press Esc. The following dialog box appears: Exit Setup Settings have been settings, you will be asked if you want to keep the changes made to the BIOS. Select Yes to save your changes before you exit Setup. Select No to discard all changes and exit Setup - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 78
46 Chapter 2 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 79
Chapter 3 Removal and Replacement This chapter contains step-by-step procedures on how to disassemble the Veriton 3000 for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 80
Opening the Housing CAUTION: Before you proceed, make sure that you have turned off your computer and all peripherals connected to it. 1. Turn off your computer and unplug all cables. 2. Place your computer on a flat, steady surface. If your computer is in the vertical position, remove it fro the - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 81
Removing the Link Bar 1. Remove the screw that holds the link bar to the computer. Save the screw. 2. Pull up the rear-end of the link bar then slide it back to totally detach it from your computer. Chapter 3 49 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 82
Removing the CPU and CPU Fan 1. To remove the fan, first disconnect the fan cable from the main board. 2. Press the fan clasp to release the locks on both sides, then remove the fan. 3. Pull the latch out on one side gently and then remove the CPU from the socket carefully. 50 Chapter 3 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 83
the levers on both sides of the DIMM socket, and then lift the memory to remove it. 2. Gently pull the DIMM out of the socket. NOTE: The system automatically detects the amount of memory installed. Run Setup to view the new value for total system memory and make a note of it. Chapter 3 51 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 84
Removing the CD-ROM/DVD-ROM Drive 1. Remove the screw from the DVD-ROM drive. 2. Disconnect the CD-ROM FPC cable from the DVD-ROM drive. 3. Slide the DVD-ROM drive out from the machine. Disassembling the CD-ROM/DVD-ROM Module 1. Remove the four screws from the DVD-ROM holder then remove the holder - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 85
Removing the Floppy Disk Drive 1. Release the latch of the floppy disk drive connector. 2. Disconnect the floppy disk drive cable from the floppy disk drive. 3. Slide the floppy disk drive out from the main unit Disassembling the Floppy Disk Module 1. Remove the three screws as shown here then - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 86
Removing the Hard Disk 1. Remove the two screws as shown here. 2. Slide the hard disk holder out and rotate the holder to another side to put on the lower case. 3. Disconnect the power cable and the IDE cable from the hard disk drive. Disassembling the Hard Disk Module 1. Remove the four screws - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 87
Disassembling the Lock Bracket 1. Remove the screw from the rear of the unit, then rotate the lock bracket and remove it gently. Chapter 3 55 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 88
Removing the LAN, Modem and Riser Boards 1. Disconnect the WOL cable from the LAN board, and then remove the LAN board from the riser board. 2. Remove the modem board from the riser board. 3. Remove the riser board from the machine. 56 Chapter 3 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 89
1. To remove the RTC battery from the holder, please gently remove it from the holder by hand. NOTE: When replacing new battery to the M/B, engineer should plug in the AC power first and then press the new battery into the battery holder. Thus the system can boot up successfully upon power on - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 90
Removing the Intrusion Alarm 1. Disconnect the intrusion alarm cable from the main board. 2. Remove the screw as shown here, and then remove the intrusion alarm cable. 58 Chapter 3 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 91
Removing the Power Supply 1. Disconnect the power supply connector from the main board. 2. Remove the three screws on the rear of the unit. 3. Slide the power supply out of the machine. Chapter 3 59 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 92
Removing the Front Panel 1. Push the three latches of the front panel first, then remove the front panel from the housing carefully. 60 Chapter 3 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 93
Removing the Audio Board 1. Disconnect the two audio cables and the daughter board cable from the main board. 2. Remove the audio EMI bracket from the housing gently. 3. Remove the two screws from the audio board, and then remove the audio board from the lower case carefully. 4. Remove the two audio - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 94
Removing the Main Board 1. Disconnect the WOL cable, CD-ROM FPC cable, and IDE cable from the main board. 2. Next, release the latches on the floppy disk drive connector on the main board and remove the cable. 3. Remove the power switch cable, network LED cable, power LED cable, and HDD LED cable - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 95
4. Release the LED cables from the clasp and then gently remove the LEDs from the housing using bladed screwdriver 5. Push the two latches of the power button carefully and then remove it from the housing. 6. Remove the six screws as shown here and then remove the main board from the lower case. - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 96
64 Chapter 3 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 97
BIOS Boot Block Flash" on page 76 to find the corrective actions. If you are unable to correct the problem by using the above information, go to " Undetermined Problems a "system no-power" condition. Here is a list of the troubleshooting information in this chapter: T "Power-on Self-Test (POST)" on - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 98
self-test (POST) is a BIOS procedure that boots the system, Memory Access (DMA) controller (8237 module) T Interrupt system (8259 module) T Three programmable timers (system timer and 8254 module) T ROM subsystem T RAM subsystem T RTC RAM subsystem and real time clock/calendar with battery - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 99
List of POST Error Messages NOTE: To diagnose a problem, first find the BIOS error message in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 100
IRQ Setting Error Expansion ROM Allocation Fail I/O Resource Conflict(s) Memory Resource Conflict(s) On Board Parallel Port Conflict(s) On Board the BIOS. 1. Ensure that the system configuration set in BIOS Setup is correct. 2. Enter BIOS Setup and load the default settings. 3. RTC battery. 4. - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 101
Time Clock Error CMOS Battery Bad CMOS Checksum Error System Management Memory Bad Memory Error at MMMM:SSSS:OOOOh Action/FRU 1. Enter BIOS Setup to disable parity check. 2. Memory module. 3. Main board. 1. Enter BIOS Setup and load the default settings. 2. RTC Battery. 3. Main board. 1. Insert the - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 102
Ensure that the memory modules are installed properly and that the contact leads are clean before diagnosing any system problems. System fails "Halt on Error" to see the potential cause of the problem. 2. See the "List of error beeps for BIOS boot block flash" on page 70. Blinking cursor only; - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 103
correct (RIMM, EDO, SDRAM, etc.). 4. Refer to the Service Guide FRU list to make sure that the memory module(s) used by the system are Acer qualified. 5. Replace the memory module. 6. Main board. Incorrect memory size shown or repeated during POST. 1. Insert the memory modules in the DIMM (or RIMM - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 104
problems. Hard disk drive test failed. 1. Make sure that the hard disk drive is not write-protected. 2. Enter BIOS known good disc. 2. Ensure that the CD/DVD-ROM driver is installed properly. 3. CD/DVD-ROM drive. 1. Ensure Date and Time of BIOS Setup is set correctly. 2. RTC battery. 3. Main board. - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 105
Ring Indicator in BIOS Setup or Power . Video display Video memory test failed. Video driver is properly installed. Refer to the printer service manual. 2. Check the printer cable and connections. 3. Replace the printer. 4. Replace the main board. Printer problems. 1. Refer to the service manual - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 106
NOTE: Execute "Load BIOS Default Settings" in BIOS Setup to confirm the port's presence before diagnosing any serial port problems. Serial port loop-back (if applicable). 4. Ensure that the device driver is properly installed. Refer to the device manual. 5. Check the external cables and connections - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 107
the system. (Only pressing connected properly to the main board. the power switch can turn off the system.) 2. Replace the power switch cable assembly. Other problems Any other problems. 1. See "Undetermined Problems" on page 77. Chapter 4 75 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 108
2L-2S 2S 3S Error Beeps Action/FRU The BIOS file size is not equal to the BIOS ROM size; wrong BIOS file. The BIOS file can't be read; it is defective. The BIOS ROM has failed to be erased. Try to flash again. BIOS updated successfully. The BIOS ROM has failed to be programmed. Try to - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 109
Perform the following checks, one by one, until you have isolated the problem FRU. T Load default settings in Setup. T Check all main board jumper are correct, remove or disconnect the following, one at a time: T Non-Acer devices T External devices T Any adapter card (modem card, LAN card or video - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 110
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Chapter 5 Jumper and Connector Information Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board: Main board Chapter 5 79 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 112
CN16 CN18 CN19 JP1 JP2 JP3 JP5 JP11 JP12 JP13 PH1 PH2 SW1 U2 U14 U16 U18 U27 U29 Description Battery DIMM socket 1 DIMM socket 2 PS/2 mouse (upper) and keyboard (lower) ports Power Connector Serial port accelerator DVI connector Flash ROM (Read-only memory) Super I/O controlle 80 Chapter 5 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 113
Jumper Setting Jumper JP13 1-2 2-3 JP15 1-2 2-3 Function and settings IDE master/slave assignment Slave Master (default) Flash ROM Size 4MB 2MB Jumper Function and Settings SW1 Switch no: 1 2 CMOS setting Rate 3 4 CPU DIMM OFF OFF OFF OFF 66.7 100 OFF OFF OFF ON 100 100 OFF OFF ON ON - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 114
Audio Board CN3 CN4 JK1 PH1 CN6 CN1 CN5 Connector No. CN1 CN3, CN4 CN5 CN6 JK1 PH1 Riser Card Description Audio board-to-main board connector USB ports Line-in connector Line-out connector Microphone-in port Headphone-in port Slot PCI 1 PCI 2 PCI slot 1 PCI slot 2 Description 82 Chapter 5 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 115
FRU (Field Replaceable Unit) listing in global configurations of Veriton 3000. Refer to this chapter whenever ordering for parts to repair channel. For whatever reasons a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 116
84 Chapter 6 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 117
Picture CPU Chapter 6 No. Partname Description Part No. NS CPU, 533MHz, 128K OD, CPU CELER533 128K PPGA Celeron, Intel 01.ICLON.533 CPU, 733 Mhz, Coppermine,133Mhz FSB, 256K, Intel CPU COPP733/133/256 FCPGA 01.COPRM.73A CPU,750 Mhz, Coppermine CPU COPP750/100/256 FCPGA ,100Mhz FSB, 256K, - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 118
.55D 01.COPRM.50C 01.COPRM.933 01.COPRM.73C 01.COPRM.66C 01.COPRM.60H 01.COPRM.53C 90.00028.632 90.00028.310 Memory 86 NS DIMM, 128MB,PC-133,Micro DIMM 128M MT16LSDT1664AG133C7 72.16664.L04 DIMM,64MB,PC-133,Micro DIMM 64M MT8LSDT864AG133C7 72.08864.L05 DIMM - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 119
15" API/Comel (Universal 220/110V South Hemisphere) -- ACI 1555-510 15" API/Comel (Universal 110V North Hemisphere) STK 1555-431 17" Acer View 77C Universal MPRII 77c version 17" Jean (N.H/ with 110V power code)-- AAC/ACLA JD177H7M (0117708002) / J71C 17" (N.H. / no power code) -- JD177H7M - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 120
HDD, 10.2GB, SEAGATE HDD,10GB ATA2, SEAGATE HDD, 15GB, ATA2, SEAGATE HDD, 20GB, ATA2, SEAGATE HDD, 30GB, ATA2, SEAGATE HDD,15GB (Titan Series) , Maxtor HDD,10GB (Titan Series), Maxtor HDD, 20GB, Maxtor HDD, 10.2GB, Maxtor HDD, 13.6GB, Maxtor HDD, 20.4GB, Maxtor HDD, 27.3GB, Maxtor HDD, 73GB, SGI - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 121
Picture CD-ROM Drive No. Partname Description NS CD-ROM Drive 24X, MKE CD-ROM 24X SLIM/CR-176 Part No. 56.10251.041 DVD-ROM Drive NS DVD-ROM Drive, 6X/24X, DVD ROM SLIM6X/24X MKE/SR8174B 56.2233J.001 MKE Cables NS ATA66 IDE Cable C.A 80P 2C 260MM ULTRA66 H22A 50.96604.001 NS FDD FFC Cable - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 122
Picture No. Partname NS HDD Cable Description W.A 4P/LED (HDD) 300MM H61 Part No. 50.92202.002 14 LED (TURBO) cable W.A 2P/LED (TURBO) 300MM H61 50.92203.002 15 Power LED cable W.A 3P/PWR LED 300MM H61 50.92204.031 NS Intrusion alarm cable module HLD ALARM SW H61 6M.33J01.001 Main - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 123
supply, 100W, API SPS 100W API-API-9626-071 56.04100.141 56.04100.511 Case/Cover/Bracket assembly 1 Front Panel ASSY FRONT PANEL H22A/ACER 60.96602.001 2 Lower Case ASSY LOW CASE H22A 60.96601.001 3 Upper Case CASE UPPER SECC 002 H22A 30.96601.011 4 Lock Bracket SPRING - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 124
Picture No. Partname 11 Audio EMI Bracket Description COVER AUDIO SPTE H22A Part No. 34.96604.001 18 Link Bar BAR LINK SECC H22A 34.96602.001 19 FDD Holder HOLDER FDD/PANASONIC SECC H22A 34.96601.001 20 CD-ROM Holder HOLDER SLIM OPTICAL SECC H22A 33.96604.001 21 HDD Holder FRAME - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 125
99.P2381.L4J 99.P0481.L41 99.P0481.L4U 99.P0481.L4C NS Mouse, 2-button S42,Logitech MOUSE LOGITECH 2 BUTTON/S42 90.00026.915 Mouse, Acer 3D Wheel PS2, MOUSE WHEEL LOGITECH/S48A S61 90.35G26.001 Logitech Mouse, 2-button MUSXJ, Primax MOUSE 2 BOTTON PRIMAX/MUSXJ 90.00026.067 Mouse, wheel - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 126
94 Chapter 6 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 127
Model Definition and Configuration The Veriton 3000 Model No. Define: 1. Trade Mark: Appendix A 2. Brand Name: Acer 3. Description: Acer Veriton Series, PIII & Celeron Socket 370 Based PC System 4. Model No: VT3000 5. Product Name: Veriton 3000 Appendix A 95 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 128
96 Appendix A - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 129
Compatible Components This computer's compatibility is tested and verified by Acer's internal testing department. All of its system functions are tested test procedures, please refer to the Veriton 3000 Compatibility Test Report released by the Acer Desktop System Testing Department. Appendix B 97 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 130
Environment Test Processor Item Memory Cache Floppy Disk Drive EIDE Channel 1 Master EIDE Channel 2 Master EIDE Channel 2 Slave Mouse Monitor Keyboard DVD 6x/24x MKE Slim DVD 6x/24x Logitech 2-button Logitech wheel S-48 Acer 55s API 62C ALN-325 NIC-559 3C905C-txm ANI Conexant HCF ASKEY Conexant - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 131
Microsoft Win95/Win2000 Environment Test Processor Item Memory Cache Floppy Disk Drive EIDE Channel 1 Master EIDE Channel 2 Master EIDE Channel 2 Slave Mouse Monitor Keyboard Specifications Coppermine 500E/100 MHz Coppermine 667/133 MHz 64 MB 128 MB 256 KB TEAC Slim FDD Seagate 10 GB - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 132
Test Processor Item Memory Cache Floppy Disk Drive EIDE Channel 1 Master EIDE Channel 2 Master Mouse Monitor Keyboard LAN Adapter Specifications Celeron 533/66 MHz Coppermine 650/100 MHz 64 MB 128 MB 128 KB TEAC Slim FDD Quantum 4.3 GB TEAC Slim CD-ROM Logitech 2-button Acer 55s API 62C - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 133
4.11 & 5.0 Environment Test Processor Item Memory Cache Floppy Disk Drive SCSI HDD EIDE Channel 1 Master EIDE Channel 2 Master EIDE Channel 2 Slave Monitor Keyboard LAN Adapter 1 LAN Slim CD-ROM MKE Slim DVD 6x/24x Acer 55s API 62c On-chip LAN NIC-559A ALN-325 3C905C-txm AHA-2940UW Appendix B - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 134
SCO UNIX/Linux Environment Test Processor Item Memory Cache Floppy Disk Drive EIDE Channel 1 Master EIDE Channel 2 Master EIDE Channel 2 Slave Mouse Monitor Keyboard Specifications Coppermine 500E/100 MHz Coppermine 667/133 MHz 64 MB 128 MB 256 KB TEAC Slim FDD Seagate 10 GB - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 135
Website offers you convenient and valuable support resources whenever you need them. You can get the information on all of Acer's Notebook, Desktop and Server models including; T Service guides for all models T User's manuals T Training materials T BIOS updates T Software utilities Also contained on - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 136
104 Appendix C - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 137
BIOS Utility 48 Abort Settings Change 50 Advanced Options 45 Boot Options 40 Date 41 Disk Drives 33 Exiting Setup 51 Load Default Settings 49 Memory 35 head 34 IDE primary channel master 33 IDE primary channel slave 33 IDE secondary channel master 33 IDE secondary channel slave 33 sector 34 size - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 138
Address Map 21 Memory/Cache Options 45 external cache 46 internal cache 46 Model Definition 101 Modem 20 data 20 fax 20 voice 20 MPU-401 19 N Netware 3.12, 4.11 & 5.0 Environment Test 107 Network port 11 NT 4.0 Environment Test 106 O Onboard Peripherals 36 base address 36 ECP DMA channel 37 IRQ 36 - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 139
Information 32 DMI BIOS version 32 main board ID 32 product name 32 system BIOS version 32 channel slave 30 IDE secondary channel master 30 IDE secondary slave 30 Internal cache size 30 parallel port 31 Processor 30 Processor speed 30 PS/2 mouse 31 serial port 1 31 serial port 2 31 total memory - Acer Veriton 3000 | Veriton 3000 Service Guide - Page 140
Vibration 23 video controller 18 Video controller 18 Video Memory 17 configuration 17 package 17 size 17 speed 17 type 17 voltage 17 Voltage 24 Voltage selector switch 11 W Weight 23 Win95/Win2000 Environment Test 105 Windows 98 Environment Test 104 108 Index