Apple M9848LL User Guide - Page 93

reinstall Mac OS X?

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Page 93 highlights

I forgot my password. How do I reset it? You can reset your administrator password. See the instructions for resetting your password on page 63. I hear a fan coming on and my iBook seems to get quite warm. Is that OK? As your iBook operates, it's designed to keep itself within safe thermal limits. The fan comes on and stays on to keep the iBook operating at normal temperatures. The bottom of your iBook may become warm because it's designed to let heat dissipate through the case. This is normal. For more information, see "Using Your iBook G4" on page 71. My application or Mac OS X doesn't seem to be working correctly. Do I need to reinstall Mac OS X? The process of troubleshooting a problem requires that you answer several questions, such as whether a problem always happens with a specific application, is related to your operating system, or is a result of faulty hardware. Before you reinstall, see "Troubleshooting" on page 61 to help analyze the problem. Apple also provides many technical explanations and advice for solving problems on the Apple Service & Support website at www.apple.com/support. If you determine that you must reinstall Mac OS X, you'll find instructions in "Reinstalling the Software That Came With Your Computer" on page 65. I installed an application on my iBook, but it doesn't seem to be working. Where can I go for help? Check the documentation that came with the application for instructions on how to get support. Often manufacturers are aware of common problems that might occur with their applications and provide solutions and updates for immediate use. If your application is not an Apple product, you'll need to contact the manufacturer directly for the best support. Appendix D Top Ten Questions 93

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Appendix D
Top Ten Questions
93
I forgot my password. How do I reset it?
You can reset your administrator password. See the instructions for resetting your
password on page 63.
I hear a fan coming on and my iBook seems to get quite warm. Is that OK?
As your iBook operates, it’s designed to keep itself within safe thermal limits. The fan
comes on and stays on to keep the iBook operating at normal temperatures. The
bottom of your iBook may become warm because it’s designed to let heat dissipate
through the case. This is normal. For more information, see “Using Your iBook G4” on
page 71.
My application or Mac OS X doesn’t seem to be working correctly. Do I need to
reinstall Mac OS X?
The process of troubleshooting a problem requires that you answer several questions,
such as whether a problem always happens with a specific application, is related to
your operating system, or is a result of faulty hardware. Before you reinstall, see
“Troubleshooting” on page 61 to help analyze the problem. Apple also provides many
technical explanations and advice for solving problems on the Apple Service & Support
website at www.apple.com/support. If you determine that you must reinstall Mac OS X,
you’ll find instructions in “Reinstalling the Software That Came With Your Computer” on
page 65.
I installed an application on my iBook, but it doesn’t seem to be working.
Where can I go for help?
Check the documentation that came with the application for instructions on how to
get support. Often manufacturers are aware of common problems that might occur
with their applications and provide solutions and updates for immediate use. If your
application is not an Apple product, you’ll need to contact the manufacturer directly
for the best support.