Blackberry Pearl 8220 User Guide

Blackberry Pearl 8220 - Pearl Flip 8220 Manual

Blackberry Pearl 8220 manual content summary:

  • Blackberry Pearl 8220 | User Guide - Page 1
    BlackBerry Pearl 8220 Smartphone Version: 4.6 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones.
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    SWD-438151-0511114500-001
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    waiting...22 Call forwarding...23 Call blocking...24 Fixed dialing...25 Smart dialing...27 TTY support...28 Multiple phone numbers...28 Phone options...29 Phone shortcuts...31 Phone troubleshooting...32 Messages...34 Message basics...34 Email messages...39 PIN messages...47 SMS text messages...48
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    video camera shortcuts...86 Camera and video camera troubleshooting...87 Media...88 Transferring and downloading media files...88 Playing media files and recording voice notes...90 Managing media files...93 Viewing pictures...96 Managing pictures...98 Media card and mass storage mode options...100
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    alarm notification options...122 Use the stopwatch...122 Set the timer...123 Change timer notification options...123 Date, time, and alarm troubleshooting...123 Personal organizer...124 Contacts...124 Calendar...130 Tasks...139 Memos...142 Categories...144 Calculator...145 Notification profiles
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    ...166 Display options...166 External display...169 Keyboard options...169 Themes...170 Accessibility options...171 Display troubleshooting...172 Search...173 Messages, attachments, and web pages...173 Organizer data...176 Search shortcuts...177 Synchronization...178 About synchronization...178
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    over the wireless network...207 Update the BlackBerry Device Software...208 Return to the previous version of the BlackBerry Device Software...208 Delete the previous version of the BlackBerry Device Software...208 Application troubleshooting...209 Wireless network coverage...210 Find information
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    220 Wireless network coverage troubleshooting...221 Power, battery, and memory...223 Turn off your device...223 Set your device to turn on and turn off automatically...223 Reset the device...223 Check the battery power level...223 Extend battery life...223 Format a media card...224 View the amount
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    tokens...256 VPN settings...256 About security self-tests...258 Verify security software...258 Third-party application control...258 Security troubleshooting...261 Service books and diagnostic reports...263 Service books...263 Diagnostic reports...264 Wi-Fi diagnostic reports...265 BrickBreaker
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    User Guide Shortcuts Shortcuts BlackBerry basics shortcuts • To move the cursor, roll the trackball application. Release the unlock the keyboard, flip is closed, press and hold the Volume Down key. • To insert a plus sign (+) when typing a phone number, press and hold 0. • To add an extension to a phone
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    User Guide Message shortcuts Message shortcuts In a message • To reply to a message, date, press 6. • To move to the previous date, press 4. Attachment shortcuts • To search for text in an attachment, press Q. In a spreadsheet • To move to a specific cell, press A. • To view the content of a cell
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    User Guide Camera and video camera shortcuts Camera and video camera shortcuts Depending on your BlackBerry® device, the camera or video camera feature might not be supported. • To zoom in to a subject before taking a picture, press the Volume Up key. • To zoom out from a subject before taking a
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    User Guide Calendar shortcuts • To zoom in to a web page, press the comma (,) key. • To zoom out from a web page, press the period (.) key. • To turn on support • To move to the current date, press the exclamation point (!) key the trackball to the left until ü is highlighted. Click the trackball. •
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    User Guide Search shortcuts • To type a long word quickly, type part of the word. In the list that appears when you type, highlight an item with the same initial letters as the word that you want to type. Roll the trackball to the right. In the second list that appears on the screen, highlight the
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    the screen. • If you have multiple phone numbers associated with your BlackBerry® device, to view a list of your phone numbers, from the Home screen, press the Send key. Click the My Number field at the top of the screen. If your wireless service plan supports SMS text and MMS messaging, the first
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    User Guide Phone basics Place a call on hold If your BlackBerry® device is connected to a CDMA network, you cannot Bluetooth technology, 183 Dial an extension 1. Press the X key. 2. Type the extension number. Dial using numbers or letters When you type a letter in a phone number, your BlackBerry
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    User Guide Emergency calls 2. Click Place Call. 3. Perform one of the following actions: • Type a phone number. • Type part of a contact name. Click a contact or phone or a video in the media application. For more information the SIM card is not inserted BlackBerry® device is unlocked, in the phone
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    User Guide Volume Volume Adjust the volume • To increase the volume, press the Volume Up sound quality for all calls You cannot change sound quality when you are using a Bluetooth® enabled headset. 1. In the phone application, press the Menu key. 2. Click Options. 3. Click General Options. 4.
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    User Guide Voice mail Voice mail Check your voice mail Depending on your theme, you might be able to check your voice mail from the Home screen. 1. In the phone set on your BlackBerry® device, you can type the access number for a different voice mail system. 1. In the phone application, press the
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    say "Check coverage." • To check the battery power level, say "Check battery." Change the voice dialing language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. On the Home screen
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    , your BlackBerry® device plays your choice back for you. You can set different playback options. 1. On the Home screen, click the Options icon. 2. Click Voice Dialing. 3. Perform any of the following actions: • To turn off playback for phone numbers, set the Digit Playback field to Disabled. • To
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    a conference call 1. Type a phone number for the conference call bridge. 2. Type X and the access code. Speak privately with a contact during a conference call Depending on your wireless service provider and wireless network, this feature might not be supported. 1. During a conference call, press
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    User Guide Call logs Disconnect a contact from a conference call Depending on your wireless service provider and wireless network, this feature might not be supported. 1. During a conference call, press the Menu key. 2. Click Drop Call. 3. Click a contact. Leave a conference call Depending on your
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    User Guide Call waiting 5. Click Add Notes. 6. Type call notes. 7. Press the Menu key. 8. Click Save. Change call log notes 1. In the phone application, highlight a call log. 2. Press To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this
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    User Guide Call forwarding 1. In the phone application, press the Menu key. 2. Click Options. 3. Click Add a call forwarding phone number To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. In the phone application, press the
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    Click Call Forwarding. 4. Press the Menu key. 5. Click Edit Numbers. 6. Click a phone number. 7. Click Delete. Call blocking Depending on your wireless service provider and wireless network, this feature might not be supported. About call blocking You can block all incoming calls or block incoming
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    User Guide Fixed dialing To use the blocked calling feature, your wireless service provider must set up your SIM card for this service and provide you with a call blocking password. Depending on your wireless service provider and wireless network, this feature might not be supported. Block calls
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    User Guide Fixed dialing Turn on fixed dialing To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click FDN Phone List.
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    User Guide Smart dialing Delete a contact from your fixed dialing list 1. In the phone application, press the Menu key. 2. Click Options. 3. Click FDN Phone List. 4. Highlight a contact. 5. Press the Menu key. 6. Click Delete. Smart dialing About smart dialing You can change smart-dialing options
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    User Guide TTY support 5. In the Wait For field, set how long your BlackBerry® device waits before dialing an extension. 6. In the Extension Length field, set the default length for extensions. 7. Press the Menu key. 8. Click Save. TTY support Depending on your wireless service provider, this
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    User Guide Phone options • Your wireless service provider has provided you with a phone number, and your organization has provided you with a BlackBerry® MVS Client phone number. If you have more than one phone number associated with your device, you can switch the phone number that you use as
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    answering calls automatically when you open the flip 1. In the phone application, press the Menu key. 2. Click Reset a call timer A call timer provides the estimated duration of calls. For more information about the exact duration of a call, contact your wireless service provider. 1. In the phone
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    User Guide Phone shortcuts 5. Press the Menu key. 6. Click Save. About telecoil mode In telecoil mode, the magnetic signal of the BlackBerry flip is closed, press and hold the Volume Down key. • To insert a plus sign (+) when typing a phone number, press and hold 0. • To add an extension to a phone
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    User Guide Phone troubleshooting Phone troubleshooting I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes phone or voice services. • If you cannot make
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    User Guide Phone troubleshooting • Verify that your BlackBerry® device is connected to the wireless network. • If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the
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    User Guide Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry,
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    must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. On the Home screen
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    User Guide • Type a contact name. • Type part of a contact name. Click a contact. 5. Type a message. , perform one of the following actions: • Type an SMS phone number (include the country code and area code). • Type a contact name. • Type part of a contact name. Click a contact. • If your device
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    User Guide Message basics Send an MMS message Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click is in your contact list, click a contact. Click an email address or phone number. 5. Type a message. 6. Press the key. 7. Click Send. Related
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    User Guide Message basics 2. Highlight the message. 3. Press the Menu key. 4. Click Delete. Managing messages Open a message If your BlackBerry® . Press the Menu key. Click Mark Opened or Mark Unopened. • Highlight a date field. Press the Menu key. Click Mark Prior Opened. Click Mark Opened. View
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    User Guide Email trackball up or down. Release the Shift key. Press the Menu key. Click Delete Messages. • To delete all messages prior to a certain date, highlight a date email address. • Type a contact name. • Type part of a contact name. Click a contact. 5. Type a message. 6. Press the key. 7.
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    User Guide Email messages Related topics BlackBerry Desktop Software Online Help. Forward messages from a specific email message folder to your device To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports
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    User Guide . 3. Click Options. 4. Click Email Settings. 5. If necessary, change the Message Services field. 6. Change the Save Copy In Sent Folder field to No. 7. Press filters to specify which email messages are forwarded to your BlackBerry® device and which remain in the email application on your
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    must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. On the Home screen
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    User Guide Email messages CC to me: Set whether the email message filter applies to. Action: Set whether email messages that the email message filter applies to are forwarded to your BlackBerry® device. If email messages are forwarded, specify whether they are forwarded with high importance or with
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    User Guide Email messages 5. BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options. 4. Click Email Settings. 5. If necessary, change the Message Services
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    User Guide Email messages Request delivery or read confirmation for email messages Depending on your wireless service provider, this feature might not be supported HTML email messages By default, your BlackBerry® device automatically downloads and displays inline pictures that are embedded in HTML
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    User Guide 3. Click Options. 4. BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options. 4. Click Email Settings. 5. If necessary, change the Message Services
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    User Guide PIN messages PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a BlackBerry device or a BlackBerry name. Press the Enter key. • Type part of a contact name. Click a contact.
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    User Guide SMS text messages SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wireless service provider sets up for SMS text messaging. If you have more than one
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    SMS text messages on your SIM card Depending on your wireless service provider and wireless network, this feature might not be supported. If you set your SIM card to store SMS text messages, the SIM card does not delete SMS text messages after the BlackBerry® device imports them to a message list
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    and the wireless network that your BlackBerry® device is connected to, this feature might not be supported. • To perform this task, your wireless service provider must set up your SIM card with a cell broadcast channel or provide you with the ID for a cell broadcast channel. 1. On the Home screen
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    User Guide 5. Perform one of the following actions: • If a cell broadcast channel appears on the screen, select the check box beside the channel. • If a cell from the cell broadcast channel, click Disable. • To delete the cell broadcast channel, click Delete Channel. Rename a cell broadcast channel
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    number that appears in the drop-down list at the top of the screen is your MMS phone number. Send an MMS message Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Messages icon. 2. Press the key. 3. Click Compose MMS. 4. Perform one of
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    User Guide • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file. 4. To add another media file, repeat steps 1 to • Attach Picture • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file. Attach a contact or appointment to an MMS message 1. When composing an MMS
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    User Guide MMS messages Add a contact to your contact list from an MMS message 1. In an MMS message, highlight a vCard® attachment. 2. Press the Menu key. 3. Click View Attachment. 4. Press the Menu key. 5. Click Add to Contacts. Save a media file from an MMS message 1. In an MMS message, press
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    User Guide Message list options 2. Click Options. The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming 1. On the Home
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    User Guide Message list options Set how long your device stores messages 1. On the Home screen, : • To set an outline color for email messages that are sent to your device through a BlackBerry Enterprise Server, change the Enterprise Messages field. • To set an outline color for messages that are
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    User Guide Message list options About multiple message lists Depending on your email setup option, you might be able to associate your BlackBerry® device more than one email account, see the BlackBerry Internet Service Online Help. Depending on your theme, a separate message list might appear for
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    User Guide Message list options 6. Press the Menu key. 7. Click Save. View call logs in a message list 1. In the phone application, press the Menu key. 2. Click data usage in your wireless service plan. You can stop email messages from being forwarded to your device without contributing to data
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    User Guide Message shortcuts 4. Press the Menu key. 5. Click Configure Exceptions. 6. Press the Menu key. 7. Click one of the following menu items: • Add Email Address • Add Phone Number • Add PIN 8. Type the contact information. 9. Press the Enter key. 10. Press the Menu key. 11. Click Save.
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    User Guide S/MIME-protected messages • To move up a message, press 2. • To move down a message, press 8. • To move to the next date, press 6. • To move to the previous date field. Encrypt a message with a pass phrase Your BlackBerry® device can encrypt email messages and PIN messages using
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    User Guide S/MIME-protected messages 12. Type a pass phrase to encrypt the message. 13. certificate is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the certificate. 1. In a message, highlight the encryption indicator or a
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    User Guide S/MIME-protected messages The message includes a certificate server attachment. Add connection MIME-protected message status Digital signature indicators for S/MIME protected messages : Your BlackBerry® device verified the digital signature. : Your device cannot verify the digital
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    User Guide S/MIME-protected messages : The sender's certificate is expired. Encryption status If a certificate is included in a received message, or is already stored in the key store on your BlackBerry® device, you can check the status of the sender's certificate, or you can check the status of
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    User Guide S/MIME-protected messages • To download attachments in encrypted messages manually, change the Retrieve Encrypted Attachment Information field to Manually. • To prevent your BlackBerry® device from downloading attachments in encrypted messages, change the Retrieve Encrypted Attachment
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    User Guide S/MIME-protected messages Change the size of S/MIME indicators in messages 1. On the Home If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. On the Home screen, click the
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    User Guide PGP protected messages 3. Click S/MIME. 4. Change the Warn about problems with my certificates field to No. 5. Press the Menu key. 6. Click Save. To turn on the prompt again, change the Warn about problems with my certificates field to Yes. S/MIME-protected message troubleshooting Some
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    Guide PGP protected messages Sign or encrypt a message You can sign or encrypt email messages and PIN messages. 1. When composing a message, change the Encoding field. 2. If necessary, change the Classification field. Encrypt a PGP protected message with a pass phrase By default, your BlackBerry
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    User Guide Add a PGP key from an attachment If you use the PGP® Universal Server, you might not be able to add PGP keys from attachments. 1. In a
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    User Guide PGP protected messages Digital signature indicators for PGP protected messages : Your BlackBerry® device verified the digital signature. : Your device cannot verify the digital signature. : Your device requires more data to verify the digital signature. : Your device trusts the sender's
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    2. Click Advanced Options. 3. Click Default Services. 4. Change the Default Encoding field. 5. Press the Menu key. 6. Click Save. About message classifications If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your
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    User Guide PGP protected , your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. icon. 2. Click Security Options. 3. Click PGP. 4. Change the Warn about problems with my PGP keys field to No. 5. Press the Menu key. 6. Click Save
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    User Guide Message troubleshooting PGP protected message troubleshooting Some signing and encryption options are not available on my device Try performing the following actions: • Verify that the email account that you are using supports all signing and encryption options. • If you use message
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    Manager. For more information, see the BlackBerry Desktop Software Online Help. Related topics Reconcile email messages over the wireless network, 178 I cannot send SMS text messages Depending on your wireless service plan, this feature might not be supported. Try performing the following actions
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    User Guide Message troubleshooting Find information about wireless coverage indicators, 210 Fixed dialing, 25 I am not receiving SMS text messages Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the wireless network.
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    User Guide Message troubleshooting • Wait for a few seconds. The email message BlackBerry® device to apply them to email messages. Related topics Email message filters, 41 I cannot turn on cell broadcasting Your SIM card might not support the display languages that you have selected for cell
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    User Guide Message troubleshooting For more information about the features that are available on your device, contact your wireless service provider or administrator, or visit www.blackberry.com/go/devices. 76
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    User Guide Attachments Attachments Attachment basics About attachments You can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, . device memory. You can also store attachments on a media card. If you delete an email message that contains an
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    User Guide Attachment basics Stop downloading an attachment 1. In a message, highlight an press the Escape key. View properties for an attachment You can view the size, author, publication date, and other attachment properties for an attachment. 1. In an attachment, press the Menu key. 2.
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    User Guide Documents Documents Open a password-protected .pdf file To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your
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    User Guide Spreadsheets 4. Press the Enter key. View the content of a cell In a spreadsheet cell, click the trackball. View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents. To move to a specific worksheet, click a worksheet. Click View. Switch worksheets 1.
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    User Guide Media files View a list of pages in a multi-page .tif file You can view a list of pages in a multi-page .tif file, such as a , press the Menu key. 2. Click Next Slide or Prev Slide. Rotate a slide 1. When viewing a slide in slide view, press the Menu key. 2. Click Rotate. Media files 81
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    User Guide vCard contact attachments Zoom in to or out from a slide 1. When viewing a presentation in slide view, press the Menu key. 2. Click Zoom. 3. Roll the trackball contact information or add it to the contact list on their BlackBerry® device. When you open an email message that contains a
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    User Guide Attachment shortcuts Attachment shortcuts • To search for text in an attachment, press Q. In a spreadsheet • To move to a specific cell, press A. • To view the content of a cell, press the Space key. • To switch worksheets, press O. Highlight a worksheet. Press the Enter key. In a
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    the focus on a subject, press the Right Convenience key halfway. 3. To take a picture, click the trackball. Note: The approximate number of pictures that you can save to the BlackBerry® device memory or the media card appears in the lower-left corner of the screen. If you save pictures to the device
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    User Guide Record a video Record a video To perform this task, you might need to have a media card inserted in your BlackBerry® device. 1. On the Home screen, click the Camera icon. 2. In the video camera, click the trackball. 3. To pause recording, click the trackball again. Note: The approximate
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    User Guide or black-and BlackBerry® device, the camera or video camera feature might not be supported . • To zoom in to a subject before taking a picture, press the Volume Up key. • To zoom out from a subject before taking a picture, press the Volume Down key. • To take a picture when the flip
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    User Guide Camera and video camera troubleshooting Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos. Try performing the following actions: • If you are trying to
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    media manager tool of the BlackBerry® Desktop Manager. For more information about using the media manager tool, see the online help that is available in the Roxio® Media Manager. If you encrypt the files on a media card and you transfer files to your media card using mass storage mode or Bluetooth
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    User Guide Transferring and downloading media files 2. Click Save. 3. Type a name for the song or video. 4. Click Save. Receive a media file using Bluetooth technology To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with a Bluetooth enabled
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    User Guide Playing media files and recording voice notes Download a Home screen background Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Pictures. 3. Click a category. 4. Press the Menu key. 5. Click Download
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    trackball. Play the next or previous song in a category 1. When playing a song, press the Menu key. 2. Click Next Track or Previous Track. Search for a media file 1. On the Home screen, click the Media icon. 2. Click a media type. 3. If necessary, click a category. 4. In the Find field, type part
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    User Guide 3. Click Options. 4. Change the Audio Boost field to On. 5. Press the Menu key. 6. Click Save. Improve sound quality for media files Depending on your BlackBerry® device, this feature might not be supported time to conserve battery power. 1. On the Home screen, click the Media icon. 2.
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    User Guide Managing media files Managing media files Playlists About playlists You can create both standard and automatic playlists for songs. You create a standard playlist by manually adding songs that are on your BlackBerry® device. You create an automatic playlist by specifying criteria for
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    User Guide Create an automatic playlist 1. In the media application, click Music. 2. Click Playlists. 3. Click New Playlist in the playlist, press the Menu key. Click View Songs. Repeat a playlist 1. In the media application, click Music. 2. Click Playlists. 3. Click a playlist. 4. Press the Menu key
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    User Guide Managing media files View properties for a media file 1. On the Home screen, click the Media icon. 2. Click a media type. 3. If necessary, click a category. 4. Highlight a media file. 5. Press the Menu key. 6. Click Properties. Change the amount of memory available for media files To
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    User Guide Viewing pictures 6. Press the Menu key. 7. Click Move. 8. Navigate to the new location. 9. Click a folder. 10. Click Move Into. Delete a media file You can only delete songs, ring tones, videos, or voice notes that you added. 1. In the media application, click a media type. 2. If
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    User Guide View pictures as a slide show A slide show displays all pictures in a category or folder. 1. On the Home screen, click the Media icon. 2. 1. In a picture, press the Menu key. 2. Click Zoom. 3. Roll the trackball up or down. To zoom back to the original picture size, press the Menu key
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    User Guide In a picture, roll the trackball. To close the picture, press the Escape key once in the camera or twice in the media application. Rotate as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. 1. Open a picture attachment or highlight a picture on a web page
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    User Guide Rename a picture or picture folder You can only rename pictures or picture folders that you transferred to your BlackBerry® device. 1. On the Home screen, click the Media icon. 2. Click Pictures. 3. Click a category. 4. Highlight a picture or picture folder. 5. Press the Menu key. 6.
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    User Guide Media card and mass storage mode options Media card and mass storage mode options About media cards Depending on your BlackBerry® device model, you can insert a microSD media card into your device to take videos and extend the memory that is available on your device for storing media
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    User Guide Media shortcuts 5. Press the Menu key. 6. Click Save. To stop encrypting the files on a media card, change the Encryption Mode field to None. Related topics Set a device password, 229 Turn off media card support 1. On the Home screen, click the Options icon. 2. Click Memory. 3. Change
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    User Guide Media troubleshooting Media troubleshooting I cannot play a song or video on a web page Your BlackBerry® device might not support media card options, if there is message to format your media card, disconnect your device from your computer. Turn off mass storage mode. Format the media card
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    User Guide Media troubleshooting My device is not using the correct ring tone or Home screen background If you are using a ring tone or Home screen background picture that you encrypted on the media card using your BlackBerry® device password and you reset your device, unlock your device. Related
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    User Guide Browser Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider.
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    User Guide Move back or forward a web page 1. On a web page, press the Menu key. 2. Click Back or Forward. Refresh a web page 1. On a web page, press the
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    User Guide 3. Click Close. Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address. View the
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    User Guide Browser bookmarks Viewing pictures and playing media files Play a song or video on a web page 1. In out from a picture 1. In a picture, press the Menu key. 2. Click Zoom. 3. Roll the trackball up or down. To zoom back to the original picture size, press the Menu key. Click Fit to Screen
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    User Guide Browser bookmarks 3. In the Auto Synchronize field, set how often the the web page offline, the browser displays the content that was current the last time that you viewed the web page online. Change a bookmark for a web page 1. On the Home screen, click the Browser icon. 2. Press the
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    User Guide Web feeds 4. Highlight a bookmark folder. 5. Press the Menu key. 6. Click Add Subfolder. File a bookmark for a web page 1. On the Home screen, click the Browser icon. 2.
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    User Guide feed content If your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service, you can listen to title. Press the Menu key. Click Mark Opened or Mark Unopened. • Highlight a date field. Press the Menu key. Click Mark Prior Opened. Change a web feed
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    User Guide 5. Click Edit Bookmark. 6. Change the web feed. 7. Click Accept. File a web feed 1. On Press the Menu key. 7. Click Save Options. Change the home page or start page Depending on your wireless service provider, you might not be able to change the home page. 1. On the Home screen, click the
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    User Guide Browser options • In the Home Page Address field, type a web address. • Change 2. Click Options. 3. Click Browser Configuration. 4. Select any of the following check boxes: • Support JavaScript • Allow JavaScript popups • Terminate slow running scripts 5. Press the Menu key. 6. Click
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    User Guide Change font options for web pages 1. On the Home screen, click the Browser Press the Menu key. 7. Click Save Options. Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. 1. On a web page, press the Menu key
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    User Guide Clear the browser history 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options. 4. Click Cache Operations. 5. Click Clear History. 6. Press the Escape key. About browser configurations The browser on your BlackBerry® device supports multiple browser
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    User Guide Browser security Browser security About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internet through the BlackBerry® Enterprise Server. Communication between your device and the BlackBerry Enterprise
  • Blackberry Pearl 8220 | User Guide - Page 118
    User Guide Browser security Specify whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data that is encrypted using 128-bit encryption, change this field to Strong Only. To accept and send data accepts and sends data that is
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    User Guide Browser push 4. Your device supports different types of browser push messages. Service loading messages and service indication messages . • To reject browser push messages through a BlackBerry® Enterprise Server or BlackBerry® Internet Service, clear the Enable MDS Push check box. •
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    User Guide Browser shortcuts Set whether your BlackBerry® device accepts browser push messages from the BlackBerry® Enterprise Server or BlackBerry® Internet Service. MDS Hosts: Set whether your device accepts push messages from all BlackBerry Enterprise Servers or BlackBerry Internet Services, or
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    User Guide Browser troubleshooting Browser troubleshooting No browser is available on my device Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry For more information, contact your wireless service provider or administrator. To stop receiving
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    User Guide Date, time, and alarm Date, time, and alarm Set the date and time 1. In the clock, press the Menu key. 2. Click Options. 3. Click Set Time. 4. Click the Time field. 5. Roll the trackball to select a time. 6. Click the Time field. 7. Press the Menu key. 8. Click Save. Get the date and
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    User Guide Change the clock face 5. Click Save. Change the clock face You can set a different actions: • To receive LED notification when bedside clock mode is turned on, change the Disable LED field to No. • To turn off the connection to the wireless network, so that your device does not receive
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    User Guide Turn on the alarm • To turn off screen dimming when bedside clock mode is turned on, change the Dim Screen field to No. 4. Press the Menu key. 5. Click Save. Turn on the alarm 1. In the clock, press the Menu key. 2. Click Set Alarm. 3. Roll the trackball over the text beside the alarm
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    User Guide Set the timer • To , or Vibrate fields. 4. Press the Menu key. 5. Click Save. Date, time, and alarm troubleshooting The time on my device is incorrect 1. In the clock options, click have set the Date/Time Source field to Network, try setting the Date/Time Source field to BlackBerry. 123
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    User Guide Personal organizer Personal organizer Contacts Contact basics Add a Software Online Help. About pauses and waits Use a pause or a wait to separate additional numbers, for example a password or extension, from a main phone number. After dialing the main phone number, your BlackBerry
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    User Guide Contacts Add a pause or a wait to a phone number 1. After typing the main part of a phone number in a phone number field, press the Menu key. 2. task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature.
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    User Guide Contacts • To delete a contact from the contact lookup results, click Delete. • To delete the profiles and changes that you make in one application are made in the other application. Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active
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    User Guide 4. Highlight the caller ID picture. 5. Press the Menu key. 6. Click Replace Picture. 7. when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer. Create a mailing list 1. In the
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    User Guide Contacts 2. Press the . Multiple contact lists About multiple contact lists If your BlackBerry® device is associated with multiple email accounts, you might list on your device. For more information, contact your wireless service provider. Switch contact lists 1. In a contact list, press
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    User Guide Contacts 5. Press the Menu key. 6. Click Save. Contact list options Sort Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar. 1. On the Home screen, click the Options icon. 2.
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    User Guide Calendar Contact troubleshooting Custom contact list field data is not appearing on my computer You can only synchronize the data in one of the following actions: • To move to a specific date, click Go To Date. • To move to the current date, click Today. • To move forward or back by a
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    User Guide Calendar 2. Press time, roll the trackball. 5. Click the trackball. If you have multiple calendars on your BlackBerry® device, the appointment BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service
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    User Guide Calendar Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). Schedule an alarm 1. On the Home screen, click the Calendar icon. 2. Press the key. 3. Click New
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    User Guide Calendar Meetings Schedule a meeting To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service
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    User Guide Calendar 2. Click View Calendar. To return to the meeting invitation, press the Escape key. Check availability of meeting participants To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this
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    User Guide 2. Press the Menu key. 3. Click Options. 4. Click General Options. 5. Change the Initial View field. 6. Press the Menu key. 7. Click to send messages or meeting invitations 1. On the Home screen, click the Options icon. 2. Click Advanced Options. 3. Click Default Services. Calendar 135
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    User Guide 4. Change the Messaging (CMIME) field or the Calendar (CICAL) field. 5. Press the Menu key. 6. Click Save. View tasks in a calendar 1. On the Home screen, click
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    User Guide Calendar Change how long your device stores calendar entries 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options. 4. Click General Options. 5. Change the Keep Appointments field. 6. Press the Menu key. 7. Click Save. Your BlackBerry® device deletes
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    User Guide Switch calendars 1. On the Home screen, click the Calendar icon. 2. Press the default calendar 1. On the Home screen, click the Options icon. 2. Click Advanced Options. 3. Click Default Services. 4. Change the Calendar (CICAL) field. 5. Press the Menu key. 6. Click Save. Calendar shortcuts
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    User Guide Tasks • To move to the current date, press the exclamation point (!) key. Calendar troubleshooting I cannot schedule appointments that span or meetings on your BlackBerry® device that contain special characters or accents, your computer might not support these characters. On your
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    User Guide Tasks Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). Change a task 1. On the Home screen or in a folder, click the Tasks icon. 2. Highlight a task. 3. Press
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    User Guide Tasks • To add the word to the custom dictionary, press the Menu key. Click Add To Dictionary. • To stop checking spelling, press the Menu key.
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    User Guide Memos Turn off the prompt that appears before you delete items key. 3. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. Memos Memo basics Create a memo 1. On the Home screen or in a folder, click the MemoPad icon
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    User Guide Memos Send a task or memo 1. On the Home screen or in a folder, click the Tasks icon or the MemoPad icon. 2. Highlight a task or memo. 3. Press
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    User Guide Categories 3. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. Categories About categories You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos
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    User Guide Calculator Delete a contact, task, or memo from a category 1. When changing a contact, Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. • To use the alternate function on a key in the calculator, press the
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    User Guide Notification profiles Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry . 3. Press the Menu key. 4. Click Show Ring Tones. 5. Click a media folder that contains songs, ring tones, or voice notes. 6. Highlight a song,
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    User Guide 11. To set notification options for another item, repeat steps 5 through 10. 12. Press the Menu key. 13. Click Save. Change a notification profile 1. In the
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    User Guide • To turn off all notification, including notification profile exceptions and LED notification, click Off. Related topics Silence the alarm, 122 Download a ring tone Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon.
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    User Guide Custom notification 6. Press the Menu key. 7. Click Save. To turn on Bluetooth® connection notification again, change the LED field to On. 4. Press the Menu key. 5. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn
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    User Guide 10. Change the Custom Ring Tone field. 11. Press the Menu key. 12. Click Save. Change the order of notification profile exceptions 1. In the profile
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    User Guide Notification profile troubleshooting About custom ring tones You can assign a custom ring tone to profiles and changes that you make in one application are made in the other application. Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the
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    User Guide Typing Typing Typing basics Type a symbol 1. Press the Symbol key. To view more symbols, press the Symbol key again. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and roll the trackball
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    User Guide Typing input methods Cancel a text selection 1. With text selected, press the Menu key methods You can type on your BlackBerry® device using the SureType® input method or the multi-tap input method. SureType technology combines a traditional phone-style key layout with a familiar
  • Blackberry Pearl 8220 | User Guide - Page 156
    User Guide Typing input methods • To select an item from the list that appears language, AutoText and other typing options change to the selected language. For example, you might use your BlackBerry® device in French, but type messages in English. When you set the typing input language, you also
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    User Guide Spelling checker Change the typing input language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. On the Home screen, click the Options icon. 2. Click Language. 3.
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    User Guide Spelling checker • To get spelling suggestions, click Get Suggestions. Click a word or press the Escape key to close the list. • To add the word to the custom dictionary, click Add to Dictionary. Correct spelling quickly while you type By default, your BlackBerry® device underlines
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    User Guide Custom dictionary 2. Click Custom Dictionary. 3. Press the Menu key. 4. Click New. 5. Type a word or letter combination. 6. Click the trackball. You can add words to the custom dictionary so that your BlackBerry® device recognizes the word when you check spelling. Because SureType®
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    User Guide 7. Press the Menu key. 8. Click Save. Change a word in the custom dictionary 1. key. 7. Click Save. Stop displaying contacts in the list that appears when you type By default, your BlackBerry® device recognizes contacts when you type them. 1. On the Home screen, click the Options icon. 2.
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    Guide AutoText 5. Press the Menu key. 6. Click Save. AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries. If you type text that can be replaced with an AutoText entry, the text changes after you press the Space key. Your BlackBerry
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    User Guide Typing shortcuts Change an press the Alt key. • To type a long word quickly, type part of the word. In the list that appears when you type, highlight an initial letters as the word that you want to type. Roll the trackball to the right. In the second list that appears on the screen
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    User Guide Typing troubleshooting • To highlight a line of text, press the Shift key and roll the trackball up or down. • To highlight text character by character, hold the Shift key and roll the trackball left or right. • To cancel a text selection, press the Escape key. • To cut highlighted text
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    ® Desktop Manager. For more information about adding applications, including display languages, see the BlackBerry® Desktop Software Online Help. Delete a display language In the setup wizard, complete the instructions on the Language removal screen. About typing input languages You can set a typing
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    User Guide Switch typing input methods 1. On the Home screen, click the Options icon. 2. Click perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. On the Home screen, click the Options
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    User Guide Use a shortcut to switch typing input languages while you type Use a shortcut to switch typing input languages while you type To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or
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    . 4. Press the Menu key. 5. Click Save. Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the characters. For more information, contact your
  • Blackberry Pearl 8220 | User Guide - Page 168
    User Guide Display and keyboard Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust 4. Press the Menu key. 5. Click Save. Display options Use a picture as the Home screen background 1. On the Home screen, click the Media icon. 166
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    Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Pictures. 3. Click a category. 4. Press the Menu key. 5. Click Download Images. Set owner information When the flip is open and the BlackBerry® device is locked, owner
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    User Guide 2. Click Add Folder. 3. Type a name for the folder. 4. To change the folder icon, in the Icon field, click the trackball. Roll the trackball to highlight a folder icon. Click a folder icon. 5. Click Add. Change an application folder You can only rename application folders that you create.
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    User Guide External display External display Review notifications on the external display You cannot review When the flip is closed, notification for items such as new messages, phone calls, or to Never. • To prevent reviews of past notifications, change the Manual Review Mode field to Off.
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    User Guide Themes 3. Set the Audible Roll field to Mute. 4. Press the Menu key. 5. Click Save. To turn on trackball sounds again, set the Audible Roll Click Save. Themes About themes Depending on your wireless service provider, you might be able to set a theme on your BlackBerry® device that
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    you have downloaded to your BlackBerry® device. 1. On the Home screen, click the Options icon. 2. Click Theme. 3. Highlight a theme. 4. Press the Menu key. 5. Click Delete. Download a theme Depending on your wireless service provider, this feature might not be supported. 1. On the Home screen, click
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    Guide Display troubleshooting Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. To turn on the screen, click the trackball or press a key. My display changed Depending on your theme
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    User Guide Search Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature for in messages. You can also specify part of a name to widen the search
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    User Guide Messages, attachments, and web pages Include Encrypted Messages: Specify whether your device searches encrypted messages, plain text messages, and digitally signed messages. Service or subject You can search for messages on your BlackBerry® device by contact or subject. 1. On the
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    User Guide Search for text in a message, in an attachment, or on a web page To search for text in a presentation, you must view the presentation in text
  • Blackberry Pearl 8220 | User Guide - Page 178
    User Guide Organizer data Organizer data Search for organizer data You can search for organizer data on your BlackBerry® device that contains specific information. 1. On the Home screen, click the Search icon. 2. Perform any of the following actions: • In the Text field, type text or a phone
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    User Guide Search shortcuts Search shortcuts • To search for a contact in a list of contacts, type the contact name or initials separated by a space. • To search for text
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    have turned them off, you can use the synchronization tool of the BlackBerry® Desktop Manager to synchronize your organizer data and email messages. For more information, see the BlackBerry Desktop Software Online Help. Reconcile email messages over the wireless network Set the Wireless Reconcile
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    ® Enterprise Server that supports this feature. For more information, contact your administrator. • You must synchronize your organizer data using the synchronization tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. Synchronize organizer
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    . For more information about managing conflicts that occur during organizer data synchronization, see the BlackBerry Desktop Software Online Help. About backing up and restoring device data If you have installed the BlackBerry® Desktop Software on your computer, you can back up and restore most
  • Blackberry Pearl 8220 | User Guide - Page 183
    If necessary, change the Message Services field. 6. Press the Menu key. 7. Click Purge Deleted Items. Synchronization troubleshooting Email messages are not reconciling over the wireless network Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless
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    list. • If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Manager to synchronize calendar data. For more information, see the BlackBerry Desktop Software Online Help. Related topics Synchronize organizer data over the wireless network, 179
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    User Guide Bluetooth technology Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless
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    7. Click Transfer Contacts. Receive a media file using Bluetooth technology To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with a Bluetooth enabled device. 1. On the Home screen, click the Media icon. 2. Click a media type. 3. Press the Menu
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    User Guide Bluetooth technology options 5. Press the Menu key. 6. Click one of the following menu items: • Send As Email • Send As MMS • Send Using Bluetooth Rename a paired Bluetooth enabled device 1. On the Home screen, click the Options icon. 2. Click Bluetooth. 3. Highlight a paired Bluetooth®
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    User Guide Bluetooth technology options Restrict outgoing calls 1. On the Home screen, click the Options icon. 2. Click Bluetooth. 3. Press the Menu key. 4. Click Options. 5. Set the Allow outgoing calls field to Never or If Unlocked. 6. Press the Menu key. 7. Click Save. Make your BlackBerry
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    you to connect your device to Bluetooth enabled devices that support desktop connectivity, wireless bypass, and data transfer. Desktop Connectivity This service allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry® Desktop Software so that you can synchronize
  • Blackberry Pearl 8220 | User Guide - Page 190
    User Guide Bluetooth technology options Wireless Bypass This service allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry Desktop Software so that you can send and receive email messages and synchronize your organizer data without using a connection to the
  • Blackberry Pearl 8220 | User Guide - Page 191
    User Guide Bluetooth technology troubleshooting 4. Click Options. 5. Change the Connect on Power Up field to No. 6. Press the Menu key. 7. Click Save. Bluetooth technology troubleshooting I cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth® enabled
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    User Guide GPS technology GPS technology Depending on your wireless service provider, this feature might not be supported. About GPS technology Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS
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    User Guide GPS technology troubleshooting 3. Click GPS. 4. Perform one of the following actions: • To turn off location aiding, change the Location Aiding field to Disabled. • To turn off location aiding when roaming, change the Location Aiding field to Disabled While Roaming. 5. Press the Menu
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    User Guide Maps Maps Map basics Get directions 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Get Directions. 4. Perform one of the following actions to specify a starting location: • To specify your current location if your device has an internal GPS
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    User Guide Map basics • To specify your current location, click Where I Am. Your BlackBerry® device must have a built in GPS receiver or be paired with a Bluetooth® enabled GPS receiver to perform this task. • To view a new location, click Enter An Address. To type location information in specific
  • Blackberry Pearl 8220 | User Guide - Page 196
    User Guide Set a home or work address 1. On a map, press the Menu key. 2. Click of the following actions: • To zoom in, roll the trackball up. • To zoom out, roll the trackball down. 4. Click the trackball. Pan a map On a map, roll the trackball. Maps bookmarks Add a bookmark for a location or route
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    User Guide 2. On a map, press the Menu key. 3. Click Add To Favorites. 4. Perform any of the following actions: • To rename the bookmark, in the Label field, type a
  • Blackberry Pearl 8220 | User Guide - Page 198
    your movement To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry® device with a Bluetooth® enabled GPS receiver. 1. On a map, press the Menu key. 2. Click Options. 3. Change the GPS Source field. 4. Press the Menu key. 5. Click Save. Clear the map cache
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    User Guide so that backlighting remains on when you track your movement unless the battery power level drops below a specified percentage. 1. On a map, have an internal GPS receiver, you must pair your BlackBerry® device with a Bluetooth® enabled GPS receiver and set that GPS receiver to track
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    User Guide Map shortcuts View a geotagged picture on a map When you highlight a geotagged picture that is saved on your BlackBerry® device, a globe indicator appears beside the file name in the lowerleft corner of the screen. 1. On the Home screen, click the Media icon. 2. Click Pictures. 3. Click
  • Blackberry Pearl 8220 | User Guide - Page 201
    User Guide BlackBerry Messenger BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your BlackBerry Messenger contact list. 1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Add a Contact. 3.
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    User Guide Groups Turn off invitation forwarding options If you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that you sent the invitation to. 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key.
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    User Guide Conversations 4. Click OK. Move a contact to a different group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Move Contact. 4. Click a group. Rename a group 1. In BlackBerry® Messenger, on the Contact list screen, highlight
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    User Guide Conversations Add an emoticon 1. When composing a message, press the Symbol key three times. 2. Click an emoticon. Send a file to a contact 1. During a BlackBerry® Messenger conversation, press the Menu key. 2. Click Send a File. 3. Navigate to a folder that contains pictures or audio
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    User Guide Conversations 5. Click Save. To turn on ping vibration again, change the Vibrate When Receiving a Ping field to Yes. Prevent conversations from appearing in the main message list 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the
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    User Guide Availability 4. Type a message. 5. Click OK. Send your GPS location to a contact To perform this task, you must set a GPS receiver to use. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send My Location. End a conversation 1. In BlackBerry® Messenger,
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    User Guide Availability Show when you are listening to an audio file 1. In BlackBerry® Messenger, on the Contact list screen, status field to No. Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the Contact list screen, highlight an unavailable contact. 2. Press
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    User Guide Applications Applications Switch applications 1. In any application, press the Menu key. 2. a third-party application If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to delete some third-party applications. For more
  • Blackberry Pearl 8220 | User Guide - Page 209
    can update the BlackBerry Device Software using the application loader tool of the BlackBerry® Desktop Manager. For more information about updating software using the BlackBerry Desktop Manager, see the BlackBerry Desktop Software Online Help. When a BlackBerry Device Software update is available
  • Blackberry Pearl 8220 | User Guide - Page 210
    . 1. On the Home screen, click the Wireless Upgrade icon. 2. Complete the instructions on the screen. Note: During the installation process, your device might reset multiple times. Return to the previous version of the BlackBerry Device Software You can only return to the previous version of the
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    not have enough available memory to update the BlackBerry Device Software Try performing the following actions: • Delete media files, display languages, or third-party applications that you do not use. • Transfer media files that you have stored in the BlackBerry® device memory to a media card. 209
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    no wireless coverage. If your device includes Wi-Fi® support, a dimmed Wi-Fi logo with a network name displayed at the top of the screen indicates that your device is connected to a Wi-Fi network but does not have access to BlackBerry services such as email messaging and internet browsing over the
  • Blackberry Pearl 8220 | User Guide - Page 213
    User Guide Turn on wireless coverage notification Green: Your BlackBerry® device is connected to the wireless network. White: Your connection to the wireless network is turned on, but your device is not connected to the
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    Click Save. Change the order of preferred wireless networks To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS network. Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen or in the Settings folder, click the Options icon
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    User Guide Delete a wireless network from the preferred wireless network data service Depending on your wireless service plan, you might be able to turn off data service (email, PIN and MMS messages, and browser service) on your BlackBerry® device so that only phone and SMS text messaging services
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    User Guide About roaming About roaming In most cases, your BlackBerry® device automatically connects to an appropriate wireless network when you travel outside your wireless service provider's wireless coverage area. If your device requires a SIM card, your wireless service provider might have to
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    User Guide Wi-Fi connection settings Wi-Fi connection settings About connecting to a Wi-Fi network If you are in a Wi-Fi® coverage area and if your wireless service plan supports it, you might be able to access services (for example, email service BlackBerry® Click Manually Add the instructions on
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    User Guide Wi-Fi connection settings Set the security type that the Wi-Fi® network supports User password: If necessary, type the user password that you use to connect to the Wi-Fi network. CA certificate: Set the root certificate that your BlackBerry . IMSI: If your SIM card has more than one IMSI,
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    User Guide Wi-Fi connection settings 4. Press the Menu key. 5. Click Move. 6. Click the new location. Switch Wi-Fi networks manually By default, your BlackBerry Wi-Fi® profile. 4. Press the Menu key. 5. Click Disable. To allow your BlackBerry® device to connect to the Wi-Fi network again, press the
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    User Guide Advanced Wi-Fi connection settings 7. Click OK. 8. Click Finish. 9. In the Security Warning dialog box, click Yes. If the root certificate contains multiple certificates, all the certificates are installed on your computer. To install the root certificate on your BlackBerry® device, use
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    User Guide Advanced Wi-Fi connection settings Wi-Fi profile security options Security Type: Set the security type that the Wi-Fi® network supports. Select WEP key: Set the type correct Wi-Fi network. IMSI: If your SIM card has more than one IMSI, set the IMSI that you use to connect to the Wi
  • Blackberry Pearl 8220 | User Guide - Page 222
    User Guide UMA connection settings Wi-Fi profile IP and DNS options Automatically obtain IP address and DNS: Set whether your BlackBerry® device receives About connecting to a Wi-Fi network for UMA Depending on your wireless service provider, you might be able to make calls, send and receive email
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    User Guide Wireless network coverage troubleshooting Wireless network coverage troubleshooting I cannot connect to a wireless network Depending on your wireless network, some features might not be supported. Try performing the following actions: • Verify that your SIM card Fi network manually. •
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    User Guide Wireless network coverage troubleshooting I cannot synchronize a certificate Verify that the certificate synchronization tool of the BlackBerry® Desktop Manager is installed on your computer. If the certificate synchronization tool is not installed on your computer, re-install the
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    User Guide Power, battery, and memory Power, battery, and memory Turn off your device Depending on your theme, the location Auto On/Off. 3. Set the Weekday field to Enabled. 4. Specify the times when the BlackBerry® device should turn on and off on weekdays. 5. Set the Weekend field to Enabled. 6.
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    User Guide Format a media card • Charge your device regularly. • Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery of memory available for application data or for storing files on a media card, click Memory. Best
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    User Guide Best practice: Optimizing your device performance • If you recently updated the BlackBerry® Device Software over the wireless network, delete the previous version of the BlackBerry Device Software. • Clear the browser cache. To use less memory, try changing options for email messages,
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    User Guide SIM card SIM card About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the contact list
  • Blackberry Pearl 8220 | User Guide - Page 229
    User Guide Change a SIM card contact 4. Click Copy to SIM Phone Book. 5. Press the Menu key. 6. Click Save. Change a SIM card contact 1. In the contact list, press the Menu key. 2. Click SIM Phone Book. 3. Highlight a contact. 4. Press the Menu key. 5. Click Edit. 6. Change the contact information
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    User Guide About SIM card security About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PIN code, other people cannot use their SIM card in your device. Before you can use your SIM card
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    Click Change Password. Lock the device To perform this task, you must have set a BlackBerry® device password. On the Home screen or in the application list, click Lock. To unlock your device, on the Lock screen, click the trackball. Click Unlock. Type your device password. Press the Enter key. 229
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    User Guide Password keeper Lock your device when you insert it in the holster or close the flip If you set your device to lock when you close the flip, notification details, such as the sender and subject line in a message, do not appear on the external display. 1. On the Home screen, click the
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    User Guide Generate a random password 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the Menu key. 3. Click New. 4. Press the
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    User Guide Password keeper To show passwords in the password keeper again, set the Show Password field to Yes. Turn off the prompt that appears before you
  • Blackberry Pearl 8220 | User Guide - Page 235
    User Guide Encryption 6. Click Save. Set a limit for password attempts in the password encryption is designed to protect the data that you store on a media card that can be inserted in your BlackBerry® device. You can encrypt the files on your media card using an encryption key that your device
  • Blackberry Pearl 8220 | User Guide - Page 236
    User Guide Encryption About content protection Content protection is designed to encrypt your BlackBerry® device data. When content protection is turned on, your device uses a private key to encrypt data as it is stored on the device, including data that your device receives when it is locked.
  • Blackberry Pearl 8220 | User Guide - Page 237
    with an email account that uses a BlackBerry Enterprise Server that does not support this feature, you can generate an encryption key using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. 1. On the Home screen, click
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    User Guide Memory cleaning 3. Click Memory Cleaning. 4. Change the Status field to Enabled. 5. Press the Menu key. 6. Click Save. Change when your device deletes sensitive data from the temporary device memory 1. On the Home screen, click the Options icon. 2. Click Security Options. 3. Click
  • Blackberry Pearl 8220 | User Guide - Page 239
    User Guide the certificate chain is trusted on your BlackBerry® device), or not trusted (the Date: This field displays the date that the certificate issuer specified as the expiration date of the certificate. Certificate Type: This field displays the certificate format. Your device supports
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    User Guide Certificates This field displays the standard to which the public key complies. Your device supports RSA®, DSA, the certificates on your BlackBerry® device, press the Menu key. Click Show All Certs. Send a certificate When you send a certificate, your BlackBerry® device sends the public
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    User Guide Certificates 6. Click Send via Email or Send via PIN. Delete a certificate 1. On the Home indicators : The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. : The certificate chain is trusted and valid, and the revocation status of
  • Blackberry Pearl 8220 | User Guide - Page 242
    User Guide Certificates 6. Click Fetch Status or Fetch Chain Status. Change the trust status of a If you revoke a certificate, the certificate is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the certificate authority or CRL servers
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    User Guide Certificates Cessation of Operation: The certificate subject no longer requires the certificate. Certificate Hold: You want to revoke the certificate temporarily. Certificate options Change the
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    User Guide 7. Click Options. 8. Change the Prompt for Label field to No. 9. Press the Menu key. 10. Click Save. When you add a certificate, your BlackBerry® device uses the certificate subject as the name for the certificate. Turn off the fetch status prompt that appears when you add a certificate
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    User Guide PGP keys PGP keys PGP key basics Download a PGP key from an LDAP certificate server If you use the PGP® Universal Server, you might not
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    User Guide PGP keys 3. Click PGP keys. 4. Click a PGP® key. 5. Click View Subkey. PGP key properties Revocation Status: This field displays the revocation status of the PGP® key at a specified date and time. Trust Status: This field displays the trust status of the PGP key. A PGP key can be
  • Blackberry Pearl 8220 | User Guide - Page 247
    User Guide PGP keys Delete a PGP key 1. On the Home screen, click the Options icon. 2. Click Security Options. 3. Click PGP Keys. 4. Highlight a PGP® key. 5. Press the Menu key. 6. Click Delete. Clear the PGP data cache The PGP® data cache contains cached PGP public keys and the PGP® Universal
  • Blackberry Pearl 8220 | User Guide - Page 248
    User Guide PGP keys Check the revocation status of a PGP key 1. On the Home screen, click key If you revoke a PGP® key, the PGP key is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the PGP® Universal Server. 1. On the Home screen,
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    User Guide PGP keys A person who is not the key subject might have discovered the private key value. Key Retired: The PGP key is no longer used. User ID Invalid: The user key. 10. Click Save. When you add a PGP® key, your BlackBerry® device uses the name that the PGP® Universal Server set for the
  • Blackberry Pearl 8220 | User Guide - Page 250
    User Guide Certificate servers 4. Press a PGP key, press the Alt key and the 8 key. PGP key troubleshooting I cannot download a PGP key from an LDAP certificate server Try performing the • If you changed the connection type that your BlackBerry® device uses to connect to an LDAP certificate server
  • Blackberry Pearl 8220 | User Guide - Page 251
    User Guide Certificate servers Change connection information for a certificate server 1. On the Home screen, click the whether you must log in to the certificate server. Connection Type: Specify whether your BlackBerry® device uses an SSL connection or a TLS connection to connect to the certificate
  • Blackberry Pearl 8220 | User Guide - Page 252
    User Guide Key stores Send connection information for a certificate server 1. On the Home screen, click public keys that you add from a message • root certificates that are included in the BlackBerry® Desktop Software Change the key store password 1. On the Home screen, click the Options icon. 2.
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    User Guide Key the Menu key. 6. Click Save. To access private keys after your BlackBerry® device deletes the key store password, you must type your key store on your organization, you might not be able to change the service that you use to download certificates. For more information, contact
  • Blackberry Pearl 8220 | User Guide - Page 254
    User Guide Turn off automatic backup of key store data By default, items in the key store on your BlackBerry® device are backed up or restored when you back up or restore your device data. If you do not want to back up your private key to or restore your private key from your computer for
  • Blackberry Pearl 8220 | User Guide - Page 255
    to your device, your device requests authentication from the smart card each time that you unlock your device. If the S/MIME Support Package for BlackBerry® devices is installed on your device, you can use smart card certificates to send S/MIMEprotected messages. About two-factor authentication Two
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    User Guide Smart cards Import a certificate from a smart card 1. On the Home screen, click the Options icon. 2. Click Security Options. 3. Click Certificates. 4. Press the Menu key. 5. Click Import Smart Card Certs. 6. Type your smart card your BlackBerry® device password or smart card password is
  • Blackberry Pearl 8220 | User Guide - Page 257
    User Guide Smart cards To turn on smart password entry again, set the Smart card. Use a certificate to authenticate your smart card If you use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart card to unlock your BlackBerry
  • Blackberry Pearl 8220 | User Guide - Page 258
    User Guide Software tokens 2. Click Security Options. 3. Click Smart Card. 4. Change the PIN Caching field to Enabled. 5. Press the Menu key. 6. Click Save. Your BlackBerry® device stores the pass phrase for the same length of time as it stores your key store password. Turn off notification for
  • Blackberry Pearl 8220 | User Guide - Page 259
    7. In the User name field, change the user name. 8. In the User password field, change the user password. 9. Press the Menu key. 10. Click Save. Change the software token for a VPN profile To perform this task, the software token that you want to use must be installed on your BlackBerry® device. For
  • Blackberry Pearl 8220 | User Guide - Page 260
    User Guide About security self-tests 3. Click VPN. 4. Highlight a VPN profile. 5. Press the Menu key. 6. Click Edit. 7. Set the Token serial number field. 8. Press the Menu key. 9. Click Save. About security self-tests Security self-tests are designed to verify that security software is
  • Blackberry Pearl 8220 | User Guide - Page 261
    User Guide Third-party application control 5. Click Reset Settings. About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device might require a direct TCP or HTTP connection to the Internet. For example, a stock price
  • Blackberry Pearl 8220 | User Guide - Page 262
    User Guide Third-party application control 7. Expand Connections, Interactions, or User Data. 8. Change the permission fields. Bluetooth® connections. Phone: Set whether third-party applications can make calls or access call logs. Location Data: Set whether third-party applications can use your GPS
  • Blackberry Pearl 8220 | User Guide - Page 263
    you transfer to your device using the media manager tool of the BlackBerry® Desktop Manager or Bluetooth® technology. Security Data: Set whether third-party applications can access certificates or keys in the key store on your device. Security troubleshooting I cannot download a certificate If you
  • Blackberry Pearl 8220 | User Guide - Page 264
    User Guide Security troubleshooting I cannot unlock my device using my smart card Try performing the following actions: • Verify that the correct smart card is inserted in the smart card reader. • Verify that the smart card is inserted in the smart card reader correctly. • Verify that you typed
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    User Guide Service books and diagnostic reports Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the
  • Blackberry Pearl 8220 | User Guide - Page 266
    User Guide Diagnostic reports Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your wireless service
  • Blackberry Pearl 8220 | User Guide - Page 267
    User Guide that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient Repeat All Steps. • Verify that your BlackBerry® device is connected to the wireless network address. View the version number of the BlackBerry Device Software on your device 1. On the Home screen
  • Blackberry Pearl 8220 | User Guide - Page 268
    User Guide Wi-Fi diagnostic reports About Wi-Fi diagnostic reports Wi-Fi® diagnostic reports provide Wi-Fi configuration and connection information for your BlackBerry® device. If you cannot connect to a WiFi network or access services such as email messaging, your wireless service provider or
  • Blackberry Pearl 8220 | User Guide - Page 269
    User Guide 10. Click Save. Wi-Fi diagnostic reports 267
  • Blackberry Pearl 8220 | User Guide - Page 270
    User Guide BrickBreaker BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy capsule puts four balls in play. Catch: This capsule enables you to catch and hold the ball. Flip: This capsule changes the direction of the paddle. Wrap: This capsule enables you to move the paddle
  • Blackberry Pearl 8220 | User Guide - Page 271
    User Guide BrickBreaker scoring BrickBreaker scoring Catching a capsule: 50 points Shooting a 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, roll the trackball. • To release the ball in catch mode, press the Space key. • To shoot the laser or gun, press the
  • Blackberry Pearl 8220 | User Guide - Page 272
    User Guide Submit a score to the BrickBreaker high score web site 5. Press the Menu key. 6. Click Save. Submit a score to the BrickBreaker high score web site 1. On
  • Blackberry Pearl 8220 | User Guide - Page 273
    with BlackBerry® Connect™ software, a device with BlackBerry® Built-In™ software, or a device that is running the BlackBerry® Application Suite. BlackBerry enabled devices provide users with access to BlackBerry device applications and BlackBerry services. BlackBerry MDS BlackBerry® Mobile Data
  • Blackberry Pearl 8220 | User Guide - Page 274
    User Guide Glossary EAP-SIM Number FIPS Federal Information Processing Standards GPS Global Positioning System HTTP Hypertext Transfer mode Mass storage mode enables users to transfer files between a media card and their computer when they connect their BlackBerry device to their computer. MCC
  • Blackberry Pearl 8220 | User Guide - Page 275
    User Guide Glossary MMS Multimedia Messaging Service MNC mobile network code OCSP Online Certificate Status Protocol OCSP server A BlackBerry® device uses an OCSP server to check the revocation status of a certificate on demand. PEAP Protected Extensible Authentication Protocol personal
  • Blackberry Pearl 8220 | User Guide - Page 276
    User Guide SHA Secure Hash Algorithm SIM Subscriber Identity Module S/MIME Secure Multipurpose Internet Mail Extensions SMS Short Message Service SMSC Short Message Service Center SSID service set identifier SSL Secure Sockets Layer TCP Transmission Control Protocol TLS Transport Layer Security
  • Blackberry Pearl 8220 | User Guide - Page 277
    User Guide Wired Equivalent Privacy WML Wireless Markup Language WPA Wi-Fi Protected Access WTLS Wireless Transport Layer Security Glossary 275
  • Blackberry Pearl 8220 | User Guide - Page 278
    User Guide Legal notice Legal notice ©2009 Research In Motion Limited. All rights reserved. BlackBerry BlackBerry smartphone and other devices and/or associated software , errors, SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT
  • Blackberry Pearl 8220 | User Guide - Page 279
    airtime service provider has agreed to support all of their features. Some airtime service providers might not offer Internet browsing functionality with a subscription to the BlackBerry® Internet Service. Check with your service provider for availability, roaming arrangements, service plans and
  • Blackberry Pearl 8220 | User Guide - Page 280
    User Guide Legal notice The terms of use of any RIM product or service are set out in a separate license or other PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION. BlackBerry® Pearl™ 8220 smartphone model number: RBY41GW Research In Motion Limited 295 Phillip
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BlackBerry Pearl 8220 Smartphone
Version: 4.6
User Guide
To find the latest user guides, visit www.blackberry.com/docs/smartphones.