Bosch SGE53C52UC Use and Care Manuals - Page 52

Customer Service

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en-us Customer Service 18.4 Disposal of your old appliance Environmentally sound disposal allows valuable raw materials to be recycled. WARNING Avoid a risk of entrapment upon disposal. ▶ Unplug the appliance from the power outlet. ▶ Cut the power cord and remove the door upon discarding the appliance. ▶ Check your local area for large appliance recycling programs. Customer Service 19 Customer Service Customer Service With any warranty repair, we will make sure your appliance is repaired by an authorized service provider using genuine replacement parts. We use only genuine replacement parts for all repairs. Detailed information on the warranty period and terms of warranty can be found in the Statement of Limited Product Warranty, from your retailer, or on our website. If you contact Customer Service, you will need the model number (E-Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) of your appliance. USA: 1-800-944-2904 www.bosch-home.com/us/ownersupport/get-support www.bosch-home.com/us/shop CA: 1-800-944-2904 www.bosch-home.ca/en/service/ get-support www.bosch-home.ca/en/service/ cleaners-and-accessories For assistance with connecting to Home Connect®, you can also view instructions here: www.home-connect.com/us/en/ help-support/set-up 19.1 Model number (ENr.), production number (FD) and consecutive numbering (Z-Nr.) You can find the model number (E-Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) on the appliance's rating plate. The rating plate is located inside the appliance door. Making a note of your appliance's details and the Customer Service telephone number will enable you to find them again quickly. 19.2 AquaStop® Pledge In addition to the standard warranty provided by BSH, BSH will also compensate customers for damage caused by a specific fault in the AquaStop system giving rise to a valid warranty claim. Compensation will be provided under the following conditions: ¡ If water damage is caused by a defect in materials or workmanship in the AquaStop system, BSH will compensate customers reasonable and verifiable damages. ¡ A condition of all warranty claims is the appliance with AquaStop must have been installed and connected correctly in accordance with all instructions; this also includes a properly installed AquaStop extension (genuine accessories). The warranty does not cover 52

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en-us
Customer Service
52
18.4
Disposal of your old
appliance
Environmentally sound disposal
allows valuable raw materials to
be recycled.
WARNING
Avoid a risk of entrapment upon
disposal.
▶
Unplug the appliance from the
power outlet.
▶
Cut the power cord and remove
the door upon discarding the
appliance.
▶
Check your local area for large
appliance recycling programs.
19
Customer Service
With any warranty repair, we will
make sure your appliance is re-
paired by an authorized service
provider using genuine replace-
ment parts. We use only genuine
replacement parts for all repairs.
Detailed information on the war-
ranty period and terms of warranty
can be found in the Statement of
Limited Product Warranty, from
your retailer, or on our website.
If you contact Customer Service,
you will need the model number
(E-Nr.), the production number
(FD) and the consecutive number-
ing (Z-Nr.) of your appliance.
USA:
1-800-944-2904
www.bosch-home.com/us/owner-
support/get-support
www.bosch-home.com/us/shop
CA:
1-800-944-2904
www.bosch-home.ca/en/service/
get-support
www.bosch-home.ca/en/service/
cleaners-and-accessories
For assistance with connecting to
Home Connect®, you can also
view instructions here:
www.home-connect.com/us/en/
help-support/set-up
19.1
Model number (E-
Nr.), production
number (FD) and
consecutive
numbering (Z-Nr.)
You can find the model number
(E-Nr.), the production number
(FD) and the consecutive number-
ing (Z-Nr.) on the appliance's rat-
ing plate.
The rating plate is located inside
the appliance door.
Making a note of your appliance's
details and the Customer Service
telephone number will enable you
to find them again quickly.
19.2
AquaStop® Pledge
In addition to the standard war-
ranty provided by BSH, BSH will
also compensate customers for
damage caused by a specific fault
in the AquaStop system giving
rise to a valid warranty claim.
Compensation will be provided
under the following conditions:
¡
If water damage is caused by a
defect in materials or workman-
ship in the AquaStop system,
BSH will compensate cus-
tomers reasonable and verifi-
able damages.
¡
A condition of all warranty
claims is the appliance with
AquaStop must have been in-
stalled and connected correctly
in accordance with all instruc-
tions; this also includes a prop-
erly installed AquaStop exten-
sion (genuine accessories).
The warranty does not cover