Brother International DCP-L5600DN Web Connect Guide - Page 59

Server Error, Shortcut Error, Related Information, Error Messages, Cause, Action

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Server Error Error Messages Server Error 01 Authentication is invalid. Reissue temporary ID, and register account again. Server Error 03 Failed to upload. Unsupported file or corrupt data. Confirm data of file. Server Error 13 Service temporarily unavailable. Try again later. Cause Action The machine's authentication information (needed to access the service) has expired or is invalid. Apply for Brother Web Connect access again to receive a new temporary ID, and then use the new ID to register the account to the machine. The file you are trying to upload may have one of the following problems: • The file exceeds the service's limit on number of pixels, file size, etc. • The file type is not supported. • The file is corrupted. The file cannot be used: • Check the service's size or format restrictions. • Save the file as a different type. • If possible, get a new, uncorrupted version of the file. There is a problem with the service and it cannot be used now. Wait and try again. If you get the message again, accessing the service from a computer to confirm if it is unavailable. Shortcut Error Error Messages ShortCut Error 02 Account is invalid. Please register account and shortcut again after deleting this shortcut. Cause Action The shortcut cannot be used because Delete the shortcut, and then register the account was deleted after the the account and shortcut again. shortcut was registered. Related Information • Troubleshooting for Brother Web Connect 54

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Server Error
Error Messages
Cause
Action
Server Error 01
Authentication is invalid.
Reissue temporary ID, and
register account again.
The machine's authentication
information (needed to access the
service) has expired or is invalid.
Apply for Brother Web Connect
access again to receive a new
temporary ID, and then use the new
ID to register the account to the
machine.
Server Error 03
Failed to upload.
Unsupported file or corrupt
data. Confirm data of file.
The file you are trying to upload may
have one of the following problems:
•
The file exceeds the service's limit
on number of pixels, file size, etc.
•
The file type is not supported.
•
The file is corrupted.
The file cannot be used:
•
Check the service's size or format
restrictions.
•
Save the file as a different type.
•
If possible, get a new, uncorrupted
version of the file.
Server Error 13
Service temporarily
unavailable. Try again
later.
There is a problem with the service
and it cannot be used now.
Wait and try again. If you get the
message again, accessing the
service from a computer to confirm if
it is unavailable.
Shortcut Error
Error Messages
Cause
Action
ShortCut Error 02
Account is invalid. Please
register account and
shortcut again after
deleting this shortcut.
The shortcut cannot be used because
the account was deleted after the
shortcut was registered.
Delete the shortcut, and then register
the account and shortcut again.
Related Information
•
Troubleshooting for Brother Web Connect
54