Canon LASER CLASS 810 LASER CLASS 830i/810 Basic Operation Guide - Page 304

Error Code, Description, Action, You could not send, because your fax

Page 304 highlights

Error Code #0005 #0009 #0012 #0018 #0037 #0703 #0705 #0751 Description - The other fax machine did not respond within 35 seconds. Action - Send the document again. Contact the other party and have them check their fax machine. If you are making an overseas call, add a pause to the number. - The other party may not be using a G3 fax machine. - Check with the other party and send the document to a G3 fax machine. If the other party does not have a G3 fax machine, try sending your document using a transmission mode the other party's fax machine supports. The paper has run out or the paper cassette is not set properly. Load the paper or reset the paper cassette properly. You could not send because the other Contact the other party and ask them party's fax machine is out of paper. to load the paper. There is no reply when you redial. You could not send, because your fax signal was not returned as the other party's line was engaged. Check that the other party's line is not engaged and try again from the beginning. The memory is full. Print, send, or delete any documents stored in memory. The memory for image data is full when sending documents. - Wait a few moments, and then try sending again after other send jobs are complete. - Erase documents stored in memory. If the machine still does not operate normally, turn the main power OFF, and then back ON. The send operation was interrupted because the size of the image data is larger than that specified in in in in . - Change the setting for in in in . - Select a lower resolution. - Set to in send settings. The server is not functioning. The network is down (the server is unable to connect to the network or was disconnected). - Check the recipient's address. - Check that the network is up. Troubleshooting 11-14

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Troubleshoot±ng
11-14
Error Code
Description
Action
#0005
The other fax mach±ne d±d not
respond w±th±n 35 seconds.
Send the document aga±n. Contact
the other party and have them
check the±r fax mach±ne. If you
are mak±ng an overseas call, add a
pause to the number.
The other party may not be us±ng a
G3 fax mach±ne.
Check w±th the other party and
send the document to a G3 fax
mach±ne. If the other party does
not have a G3 fax mach±ne, try
send±ng your document us±ng
a transm±ss±on mode the other
party's fax mach±ne supports.
#0009
The paper has run out or the paper
cassette ±s not set properly.
Load the paper or reset the paper
cassette properly.
#0012
You could not send because the other
party's fax mach±ne ±s out of paper.
Contact the other party and ask them
to load the paper.
#0018
There ±s no reply when you red±al.
You could not send, because your fax
s±gnal was not returned as the other
party's l±ne was engaged.
Check that the other party's l±ne ±s
not engaged and try aga±n from the
beg±nn±ng.
#0037
The memory ±s full.
Pr±nt, send, or delete any documents
stored ±n memory.
#0703
The memory for ±mage data ±s full
when send±ng documents.
Wa±t a few moments, and then try
send±ng aga±n after other send jobs
are complete.
Erase documents stored ±n
memory. If the mach±ne st±ll does
not operate normally, turn the
ma±n power OFF, and then back
ON.
#0705
The send operat±on was ±nterrupted
because the s±ze of the ±mage data
±s larger than that spec±f±ed ±n <MAX
TX DATA SIZE> ±n <E-MAIL/I-FAX> ±n
<COMMUNICATIONS> ±n <SYSTEM
SETTINGS>.
Change the sett±ng for <MAX TX
DATA SIZE> ±n <E-MAIL/I-FAX> ±n
<COMMUNICATIONS> ±n <SYSTEM
SETTINGS>.
Select a lower resolut±on.
Set <DIVIDE INTO PAGES> to <ON>
±n send sett±ngs.
#0751
The server ±s not funct±on±ng. The
network ±s down (the server ±s unable
to connect to the network or was
d±sconnected).
Check the rec±p±ent's address.
Check that the network ±s up.