Canon LASER CLASS 810 LASER CLASS 830i/810 Basic Operation Guide - Page 316
Is BUSY/NO SIGNAL shown on the ERROR TX REPORT?
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Are there other documents being sent from memory? Allow time for the documents to finish sending. Has an error occurred during transmission? Check the LCD for an error message. (See "LCD Messages," on p. 11-7.) Print an Activity Report and check for an error. (See "ACTIVITY REPORT," on p. 1257.) Is the telephone cable connected properly? Make sure the cable is connected properly. (See "Set Up the Machine," in the Starter Guide.) Is the telephone line working properly? Make sure there is a dial tone when you press [Hook] or when you lift the handset of any external telephone connected to the machine. If there is no dial tone, contact your local telephone company. Is the recipient's machine a G3 fax machine? Make sure the recipient's machine is compatible with your machine. Is BUSY/NO SIGNAL shown on the ERROR TX REPORT? The fax number you dialed is busy. Try sending the document later. The recipient's machine is not working. Ask the recipient to check the machine. Did the recipient's machine answer within 35 seconds (after all automatic redialing attempts)? Ask the recipient to check the machine. For an overseas call, add pauses to the registered number. (See "Dialing an Overseas Number (With Pauses)," on p. 483.) Is the Processing/Data indicator lit? The external phone is busy. Please wait until the external phone becomes free. 11-26 Troubleshooting