Canon LASER CLASS 810 LASER CLASS 830i/810 Basic Operation Guide - Page 323
Is ECM Error Correction Mode set to <ON>?, Cannot receive using Error Correction Mode ECM.
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Part of the documents you receive are cut off. Are the slide guides of the paper cassette set to the size of the paper? Adjust the guides of the paper cassette to the size of the paper. Have you specified the correct paper size for the paper cassette? Specify the correct paper size for the paper cassette. Is the toner low or unevenly distributed? Redistribute the toner inside the toner cartridge. If the problem persists, replace the toner cartridge. (See "Replacing the Toner Cartridge," on p. 10-11.) Cannot receive using Error Correction Mode (ECM). Does the sender's machine support ECM? If the sender's machine does not support ECM, the document is received in normal mode without error checking. Receiving of documents is too slow. Is ECM (Error Correction Mode) set to ? Because ECM corrects errors during a transmission, any problems on the line can mean that the transmission will take extra time. Set to . (See "TX/RX SETTINGS," on p. 12-11.) Is the resolution of the sender's machine set higher? Contact to the sender and make sure the resolution of the sender's machine has been set properly. 11-33 Troubleshooting