Canon LASER CLASS 810 LASER CLASS 830i/810 Basic Operation Guide - Page 323

Is ECM Error Correction Mode set to <ON>?, Cannot receive using Error Correction Mode ECM.

Page 323 highlights

Part of the documents you receive are cut off. Are the slide guides of the paper cassette set to the size of the paper? Adjust the guides of the paper cassette to the size of the paper. Have you specified the correct paper size for the paper cassette? Specify the correct paper size for the paper cassette. Is the toner low or unevenly distributed? Redistribute the toner inside the toner cartridge. If the problem persists, replace the toner cartridge. (See "Replacing the Toner Cartridge," on p. 10-11.) Cannot receive using Error Correction Mode (ECM). Does the sender's machine support ECM? If the sender's machine does not support ECM, the document is received in normal mode without error checking. Receiving of documents is too slow. Is ECM (Error Correction Mode) set to ? Because ECM corrects errors during a transmission, any problems on the line can mean that the transmission will take extra time. Set to . (See "TX/RX SETTINGS," on p. 12-11.) Is the resolution of the sender's machine set higher? Contact to the sender and make sure the resolution of the sender's machine has been set properly. 11-33 Troubleshooting

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11-33
Troubleshoot±ng
Part of the documents you receive are cut off.
Are the slide guides of the paper cassette set to the size of the paper?
Adjust the gu±des of the paper cassette to the s±ze of the paper.
Have you specified the correct paper size for the paper cassette?
Spec±fy the correct paper s±ze for the paper cassette.
Is the toner low or unevenly distributed?
Red±str±bute the toner ±ns±de the toner cartr±dge. If the problem pers±sts, replace
the toner cartr±dge. (See “Replac±ng the Toner Cartr±dge,” on p. 10-11.)
Cannot receive using Error Correction Mode (ECM).
Does the sender’s machine support ECM?
If the sender’s mach±ne does not support ECM, the document ±s rece±ved ±n
normal mode w±thout error check±ng.
Receiving of documents is too slow.
Is ECM (Error Correction Mode) set to <ON>?
Because ECM corrects errors dur±ng a transm±ss±on, any problems on the l±ne can
mean that the transm±ss±on w±ll take extra t±me. Set <ECM RX> to <OFF>. (See
“TX/RX SETTINGS,” on p. 12-11.)
Is the resolution of the sender’s machine set higher?
Contact to the sender and make sure the resolut±on of the sender’s mach±ne has
been set properly.