Canon PIXMA iP4000 iP4000 Quick Start Guide - Page 72

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Troubleshooting Problem Printed Paper Curls or Ink Blots Possible Cause Paper being used is too thin Color Intensity setting is too high Try This Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to print images that have high color saturation. Reduce the Intensity setting in the printer driver and try printing again. 1. Open the Printer Properties dialog box. 2. On the Main tab, select Manual for Color Adjustment, and then click Set. 3. Drag the Intensity slide bar to adjust the intensity. Printed Surface is Scratched Paper feed roller is dirty Inappropriate paper type is used Thick paper is used 1. Open the Print dialog box. 2. Select Color Options from the pop-up menu. 3. Drag the Intensity slide bar to set the intensity. Clean the paper feed roller. See "Paper Does Not Feed Properly" on page 71. Check to see if the paper you are printing on is too thick or curled. See "Print Media to Avoid" on page 3. Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing. Ensure that the paper you are using is compatible with Borderless Printing. See "Media Types Suitable for Borderless Printing" on page 38. Select the Prevent paper abrasion check box to widen the clearance between the Print Head and the loaded paper. 1. Open the Printer Properties dialog box. 2. Click the Maintenance tab and then Custom Settings. In Windows XP, Windows 2000, and Windows NT 4.0 When not logged on as a computer administrator or Administrators, you cannot open the Custom Setting dialog box. For further information on how to log on as an administrator, refer to your Windows documentation. 3. Select the Prevent paper abrasion check box and click Send. Click OK when the confirmation message appears. 1. Open the BJ Printer Utility dialog box. 2. Select Custom Settings from the pop-up menu. 3. Select Prevent paper abrasion. When Prevent paper abrasion is selected in the Printer Properties dialog box (Windows) or selected from Custom Settings in the BJ Printer Utility dialog box (Macintosh), the setting is also applied under direct printing with the digital camera. Paper abrasion can be prevented by pressing the RESUME/ CANCEL button on the printer. With the printer on, hold down the RESUME/CANCEL button until the POWER lamp flashes seven times. To cancel the setting, turn off the printer. 68

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Troubleshooting
68
Printed Paper Curls
or Ink Blots
Paper being used is
too thin
Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to
print images that have high color saturation.
Color Intensity setting
is too high
Reduce the
Intensity
setting in the printer driver and try printing again.
1.
Open the
Printer Properties
dialog box.
2.
On the
Main
tab, select
Manual
for
Color Adjustment
, and then click
Set
.
3.
Drag the
Intensity
slide bar to adjust the intensity.
1.
Open the
Print
dialog box.
2. Select
Color Options
from the pop-up menu.
3.
Drag the
Intensity
slide bar to set the intensity.
Paper feed roller is
dirty
Clean the paper feed roller.
See
“
Paper Does Not Feed Properly
”
on page 71.
Printed Surface is
Scratched
Inappropriate paper
type is used
Check to see if the paper you are printing on is too thick or curled.
See
“Print Media to Avoid
”
on page 3.
Note that smudging may occur at the top and bottom edges of the paper when
using
Borderless Printing
. Ensure that the paper you are using is compatible
with
Borderless Printing
.
See
“
Media Types Suitable for Borderless Printing
”
on page 38.
Thick paper is used
Select the
Prevent paper abrasion
check box to widen the clearance between
the Print Head and the loaded paper.
1.
Open the
Printer Properties
dialog box.
2.
Click the
Maintenance
tab and then
Custom Settings
.
In Windows XP, Windows 2000, and Windows NT 4.0
When not logged on as a computer administrator or
Administrators, you cannot open the
Custom Setting
dialog
box.
For further information on how to log on as an administrator,
refer to your Windows documentation.
3.
Select the
Prevent paper abrasion
check box and click
Send
.
Click
OK
when the confirmation message appears.
1.
Open the
BJ Printer Utility
dialog box.
2. Select
Custom Settings
from the pop-up menu.
3. Select
Prevent paper abrasion
.
When
Prevent paper abrasion
is selected in the
Printer Properties
dialog box
(Windows) or selected from
Custom Settings
in the
BJ Printer Utility
dialog box
(Macintosh), the setting is also applied under direct printing with the digital
camera.
Paper abrasion can be prevented by pressing the
RESUME/
CANCEL
button on the printer. With the printer on, hold down the
RESUME/CANCEL
button until the
POWER
lamp flashes seven
times. To cancel the setting, turn off the printer.
Problem
Possible Cause
Try This