Canon PowerShot G3 X Digital Photo Professional Ver.4.2 for Windows Instructio - Page 129

Troubleshooting If DPP is not operating correctly, refer to the subjects below. Installation can not be completed correctly  Select an administrator-level privilege ([Computer administrator], [Administrator], etc.) when setting the user. You cannot install the software if the user setting other than an administrator-level privilege is selected. For detailed information on selecting an administratorlevel privilege, refer to your computer User's Manual. DPP does not work  DPP does not operate correctly on a computer if its system requirements are not met. Use DPP on a computer with compatible system requirements (p.3).  Even if your computer has the RAM capacity (memory) described in the system requirements (p.3), if other applications are running at the same time as DPP, you may not have sufficient RAM (memory). Exit any applications other than DPP. The card reader does not detect the SD card  Depending on the card reader and computer OS used, SDXC cards may not be correctly detected. In such a case, connect your camera and computer with the provided interface cable, and transfer the images to your computer using EOS Utility. Images are not displayed properly  Images that are not supported by DPP are not displayed. (Thumbnail images are displayed as [?].) On a 32-bit version PC, when more images than the maximum displayable amount are detected, images beyond the maximum are not displayed. (Thumbnail images are displayed as [?].) There are various types of JPEG and TIFF images, so JPEG images other than Exif 2.2, 2.21 or 2.3 compatible images and TIFF images other than Exif compatible images may not to be displayed properly (p.3). A recipe could not be pasted (applied) to another image  Contents that can only be adjusted for RAW images cannot be applied as a recipe to JPEG images or TIFF images. Colors are subdued in the image when viewed with other software  If a RAW image which has a color space other than sRGB is converted and saved as a JPEG or TIFF image (p.84, p.125), the colors will be subdued when viewed in software that is only compatible with sRGB color space. In such a case, set the RAW image's color space to sRGB, convert and save again as a JPEG or TIFF image, and then view the image. The colors of the image displayed on screen and the colors of the printed image do not match  If the color of the monitor that displays an image is not adjusted correctly, or if the profile for a printer that is to print image is not set up, the color of the image displayed on screen and the color of the printed photograph may differ greatly. If the color of the monitor that displays images is corrected (p.125) and the profile for a printer is set up correctly (p.125), the color of a printed photograph and the color of an image on screen can be more closely matched. Using a Canon printer automatically sets up the profiles for the printer, so you only need to set the color of the monitor to bring the colors closer to each other. Printing a large number of images in batches cannot be performed  If a large number of images are printed in batches, printing may stop in the middle or the images may not be printed. Reduce the number of images to print or increase the memory on your computer. Introduction Contents 1 Downloading Images 2Viewing Images 3Sorting Images 4Editing Images 5Printing Images 6 Processing Large Numbers of RAW Images 7Remote Shooting 8 Specifying Preferences Reference/ Index 128