Canon imageCLASS D880 imageCLASS D800 Series Printer Guide - Page 98
Troubleshooting, Finding Information
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Chapter 5 Troubleshooting This chapter includes information to help you solve printer problems. A problem might have one or a combination of causes, such as a computer malfunction, software errors, printer cable or other printer problems. Many printing problems are related to how your software interacts with the printer. If you can print a self test but the printer does not print other jobs, or your printed output is not what you expected, the problem is with your computer, software, or cables. If your printer is not operating properly, try the suggestions in this chapter in the order listed. Finding Information Problem See page Printer Problems 5-2 CAPT Problems CAPT Messages Using the Trouble Shooter 5-4 5-6 5 5-8 Troubleshooting Uninstalling CAPT 5-10 If you have a problem with your printer and you cannot resolve it by referring to the information in this chapter, please refer to the Basic Guide. 5-1
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