Canon imageCLASS D880 imageCLASS D800 Series Printer Guide - Page 99
Printer Problems, Problem, Cause, Solution - cartridge
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Printer Problems Problem Cause Solution Printer does not print Paper might not be loaded. A copy job might not have been completed due to the Out of Paper status. Make sure that paper is loaded. The print job will start automatically when the copy job is completed. Please, load paper. Print jobs might be stalled. Check the Canon iC D800 Status Window for stalled jobs. The cartridge might not be installed correctly. Check that the cartridge is installed correctly. Set-up Instructions Your BIOS port setting See your computer's documentation might need to be modified. concerning available ports. The parallel cable might not Make sure that you are using an 8-bit, be compatible. Centronics-compatible, parallel interface cable with bidirectional capability. 5 Troubleshooting Your computer might not be Check your computer, make sure that it is working properly. turned on and working properly. No power is supplied Power cord might not be plugged in. Make sure that the power cord is securely plugged into both the machine and the AC outlet. AC outlet might not be supplying power. Make sure that the AC outlet is supplying power; try another outlet if necessary. AC voltage might not match Make sure that the voltage of the AC printer. outlet matches the ratings on the printer. Printer stops printing Your interface cable might be Check your computer and your cable. loose. You might be working on an application in the foreground, in which case printing performance might slow down. Printer performance improves if you give your print job priority. 5-2