Canon imageFORMULA ScanFront 400 CAC/PIV ScanFront 400 CAC/PIV Configuration G - Page 106

Certificates Configuration Screen Messages

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5.2.5 Certificates Configuration Screen Messages This section explains the messages that may appear on the Certificates configuration screen, along with possible causes and remedies. Message Successfully installed X certificate(s). Failed to install Y file(s). Failed to add certificate to trusted store. Cause Remedy The certificate files may be expired, and cannot be validated. Make sure that the certificate file has not expired and is valid, and try to upload the certificate again. The certificate you are trying to upload is invalid. Make sure that the certificate file has not expired and is valid, and try to upload the certificate again. 5.2.6 Card Authentication Configuration Screen Message This section explains the message that may appear on the Card Authentication configuration screen, along with the possible cause and remedy. Message Connection Failed: Cause You pressed [Test Connection], and an error occurred due to the REASON listed. Remedy Check the network connection to the OCSP server, and try again. 5.2.7 SSL Configuration Screen Message This section explains the message that may appear on the SSL configuration screen, along with the possible cause and remedy. Message Connection Failed. Cause You pressed [Test Connection] next to one of the OCSP server URL and an error occurred due to the REASON listed. Remedy Check the network connection to the OCSP server, and try again. ScanFront 400 CAC/PIV V1.3.1 Configuration Guide 106

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ScanFront 400 CAC/PIV V1.3.1 Configuration Guide
106
5.2.5
Certificates Configuration Screen Messages
This section explains the messages that may appear on the Certificates configuration
screen, along with possible causes and remedies.
Message
Cause
Remedy
Successfully installed X
certificate(s). Failed to install
Y file(s).
The certificate files may be
expired, and cannot be validated.
Make sure that the
certificate file has not
expired and is valid, and try
to upload the certificate
again.
Failed to add certificate to
trusted store.
The certificate you are trying to
upload is invalid.
Make sure that the
certificate file has not
expired and is valid, and try
to upload the certificate
again.
5.2.6
Card Authentication Configuration Screen Message
This section explains the message that may appear on the Card Authentication
configuration screen, along with the possible cause and remedy.
Message
Cause
Remedy
Connection Failed:
<
REASON
>
You pressed [Test Connection],
and an error occurred due to the
REASON listed.
Check the network
connection to the OCSP
server, and try again.
5.2.7
SSL Configuration Screen Message
This section explains the message that may appear on the SSL configuration screen,
along with the possible cause and remedy.
Message
Cause
Remedy
Connection Failed.
<
REASON>
You pressed [Test Connection]
next to one of the OCSP server
URL and an error occurred due
to the REASON listed.
Check the network
connection to the OCSP
server, and try again.