Cisco SPA962-EU Administration Guide - Page 61

Answering and Ending Calls, Hold and Resume, Call Waiting, hold

Page 61 highlights

Chapter 3 Managing Linksys 900 Series IP Phones Using Call Features Implicit dialing refers to dialing a highlighted entry from one of the device directories or logs. A number can be implicitly dialing by selecting an audio device while the number is highlighted on the display. If an audio device is selected prior to dialing, only explicit dialing is supported. Both explicit and implicit dialing are allowed if the audio device is selected after dialing. Explicit dialing before the audio device is selected is called on-hook dialing. When an audio device is selected before dialing, a call appearance (for making the call) is also indirectly selected. The 900 Series phone picks the first available call appearance, in descending order, starting with Line Key One. If no call appearances are available, no audio devices are selected. A call appearance can be explicitly selected by pressing the corresponding line key. An audio device is selected automatically based on the device programmed preferences. Answering and Ending Calls A line key LED rapidly blinks red when a call is incoming. The user can answer the call by: • Selecting an audio device. The 900 Series phone answers the ringing call. If there are simultaneous incoming calls, the call ringing on the lowest numbered line key is answered. • Pressing the corresponding line key. The default audio device is automatically selected. When a call is in the active state (not on hold or parked), the call can be ended by turning off the currently selected audio device. A call in a standby state cannot be ended; it must be brought back to the active state first. Hold and Resume An active call can be placed on hold by explicitly pressing the Hold key, or by pressing another line key (to answer an incoming all, resume a held call, or start a new call). When a call is on hold, the corresponding line key LED slowly blinks red. To resume a call that is on hold, press the corresponding line key. When the phone is hosting a three-way conference, two call appearances are in the connected state. Pressing the Hold key places both calls on hold. The calls can be individually brought back to the connected state by pressing the corresponding line keys. Call Waiting The Call Waiting function is activated when a device has a call in the active state and another call is incoming. The phones in the SPA900 Series do not support multiple calls on the same line key. Incoming calls are assigned to an unused line key, causing the line key to quickly blink red. (Note that the Voice Mail Waiting Indicator also blinks red whenever there is an incoming call.) The phone does not ring. However, to alert the user, the call waiting tone is played into Document Version 3.0 Linksys 900 Series IP Phone Administrator Guide 3-13

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3-13
Linksys 900 Series IP Phone Administrator Guide
Document Version 3.0
Chapter 3
Managing Linksys 900 Series IP Phones
Using Call Features
Implicit dialing refers to dialing a highlighted entry from one of the device directories or logs.
A number can be implicitly dialing by selecting an audio device while the number is
highlighted on the display.
If an audio device is selected prior to dialing, only explicit dialing is supported. Both explicit
and implicit dialing are allowed if the audio device is selected after dialing. Explicit dialing
before the audio device is selected is called on-hook dialing.
When an audio device is selected before dialing, a call appearance (for making the call) is also
indirectly selected. The 900 Series phone picks the first available call appearance, in
descending order, starting with Line Key One. If no call appearances are available, no audio
devices are selected. A call appearance can be explicitly selected by pressing the corresponding
line key. An audio device is selected automatically based on the device programmed
preferences.
Answering and Ending Calls
A line key LED rapidly blinks red when a call is incoming. The user can answer the call by:
Selecting an audio device.
The 900 Series phone answers the ringing call. If there are simultaneous incoming calls, the call
ringing on the lowest numbered line key is answered.
Pressing the corresponding line key. The default audio device is automatically selected.
When a call is in the active state (not on hold or parked), the call can be ended by turning off
the currently selected audio device. A call in a standby state cannot be ended; it must be
brought back to the active state first.
Hold and Resume
An active call can be placed on hold by explicitly pressing the Hold key, or by pressing another
line key (to answer an incoming all, resume a held call, or start a new call). When a call is on
hold, the corresponding line key LED slowly blinks red. To resume a call that is on hold, press
the corresponding line key. When the phone is hosting a three-way conference, two call
appearances are in the connected state. Pressing the Hold key places both calls on hold. The
calls can be individually brought back to the connected state by pressing the corresponding line
keys.
Call Waiting
The Call Waiting function is activated when a device has a call in the active state and another
call is incoming. The phones in the SPA900 Series do not support multiple calls on the same
line key. Incoming calls are assigned to an unused line key, causing the line key to quickly blink
red. (Note that the Voice Mail Waiting Indicator also blinks red whenever there is an incoming
call.) The phone does not ring. However, to alert the user, the call waiting tone is played into