Coby MP610-4G Owners Manual - Page 37

Troubleshooting, Address, Email, Phone - firmware

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Troubleshooting If you have a problem with this device, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support. Address COBY Electronics Technical Support 56-65 Rust Street Maspeth, NY 11378 Email [email protected] Web www.cobyusa.com Phone 800-727-3592: Weekdays 8:00AM-9:00PM EST Saturdays 9:00AM-5:30PM EST 718-416-3197: Weekdays 8:00AM-5:30PM EST The player does not turn on.  Ensure that the player is fully charged. Try charging the player overnight (8 hours).  Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try again. www.cobyusa.com Page 37

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www.cobyusa.com
Page ²¶
If you have a problem with this device, please read
the troubleshooting guide below and check our
website at www.cobyusa.com for Frequently Asked
Questions (FAQs) and firmware updates. If these re
-
sources do not resolve the problem, please contact
Technical Support.
Address
COBY Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Email
Web
www.cobyusa.com
Phone
800-727-3592: Weekdays 8:00AM–9:00PM EST
Saturdays 9:00AM–5:30PM EST
718-416-3197: Weekdays 8:00AM–5:30PM EST
The player does not turn on.
Ensure that the player is fully charged. Try
charging the player overnight (8 hours).
Reset the player (use a paper clip to gently
press the Reset button on the rear of the player)
and try again.
Troubleshooting