Compaq Presario 1000 HP Compaq Business Notebook nx7000/Compaq Presario Widesc
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- Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 1
Maintenance and Service Guide HP Compaq Business Notebook nx7000 Compaq Presario Widescreen Notebook PC X1000 Document Part Number: 325388-001 July 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 2
express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and Service Guide First Edition July 2003 Document Part - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 3
Overview 1-26 2 Troubleshooting 2.1 Computer Setup and Diagnostics Utilities 2-1 Using Computer Setup 2-2 Selecting from the File Menu 2-3 Selecting from 2-7 Obtaining, Saving, or Printing Diagnostic Test Information 2-8 2.3 Troubleshooting Flowcharts 2-10 Maintenance and Service Guide iii - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 4
Miscellaneous 3-15 4 Removal and Replacement Preliminaries 4.1 Tools Required 4-1 4.2 Service Considerations 4-2 Plastic Parts 4-2 Cables and Connectors 4-2 4.3 Preventing Damage to Board 5-10 5.7 RTC Battery 5-13 5.8 Optical Drive 5-14 5.9 Keyboard 5-15 iv Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 5
System Board 5-41 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set B-1 General Requirements B-1 Country-Specific Requirements B-2 C Screw Listing Index Maintenance and Service Guide v - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 6
Intel Mobile Pentium-M processors with 64-bit architecture, industry-leading ATI Mobility Radeon Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. HP Compaq Business Notebook nx7000 and Compaq Presario Widescreen Notebook PC X1000 Maintenance and Service Guide 1-1 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 7
1 2 3 4 56 7 8 9 10 Key Description Options 1 Brand/Series designator C = HP Compaq nx7000 P = Compaq Presario X1000 2 Processor type P = Intel Pentium-M 3 Processor speed 160 = 1.6 GHz 150 = 1.5 H = Windows XP Home P = Windows XP Pro 10 SKU# 1-2 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 8
Product Description Table 1-2 HP Compaq nx7000 Models All HP Compaq nx7000 models feature: ■ TouchPad pointing device ■ 8-cell, 4.4 wH lithium ion (Li ion) battery pack ■ 1-year warranty on parts DG706A UUZ DG706A AB8 DG706A ABU DM945A AKL DL855A ABM DL855A ABA Maintenance and Service Guide 1-3 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 9
Product Description Table 1-2 HP Compaq nx7000 Models (Continued) C P 150 Y5 40 W Ci 51 P Belgium Czech Republic Denmark European International France Germany Greece P 150 W5 80 W Cb 51 P Taiwan DL849A AB0 C P 150 W5 80 W Cb 25 P Asia Pacific DM943A UUF 1-4 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 10
Product Description Table 1-2 HP Compaq nx7000 Models (Continued) C P 150 W5 40 W Cb 51 P Asia Pacific DN728A UUF C P 150 W5 40 W Cb 25 P Asia Pacific DM944A DL843A ABJ Korea Thailand DL843A AB1 DL843A AKL C P 140 W5 60 W Cb 25 P Taiwan DL845A AB0 Maintenance and Service Guide 1-5 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 11
Product Description Table 1-2 HP Compaq nx7000 Models (Continued) C P 140 W5 40 W Ci 25 P Belgium Czech Republic Denmark European International France Germany W5 40 D Cb 25 P Asia Pacific DM438A UUF People's Republic of China Thailand DM438A AB2 DM438A AKL 1-6 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 12
Product Description Table 1-2 HP Compaq nx7000 Models (Continued) C P 140 W5 40 D Cb 25 P Korea DM938A AB5 C P 140 W5 40 C Cb 25 P Korea DM937A AB5 C P DL841A AB0 C P 130 W5 40 D Cb 25 P Korea DM936A AB5 C P 130 W5 40 C Cb 25 P Korea DM935A AB5 Maintenance and Service Guide 1-7 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 13
Product Description Table 1-3 Compaq Presario X1000 Models All Compaq Presario X1000 models feature: ■ TouchPad pointing device ■ 8-cell, 4.4 wH Li ion battery pack ■ 1-year warranty of China DN616A AB2 X1020 P 150 W5 60 Y Cb 51 H The Netherlands DM416A ABH 1-8 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 14
Product Description Table 1-3 Compaq Presario X1000 Models (Continued) X1050 P 150 W5 60 Y Cb 51 H Hong Kong DN611A AB5 X1044 P 150 W5 60 W Cb 51 H Korea P 140 Y5 40 W Cb 25 H Hong Kong DN609A AB5 X1028 P 140 W5 80 Y Cb 51 P United States DL898A ABA Maintenance and Service Guide 1-9 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 15
Product Description Table 1-3 Compaq Presario X1000 Models (Continued) X1037 P 140 W5 60 W Cb 51 H Thailand DN598A AKL X1036 P 140 W5 60 W Cb 51 H Taiwan 40 W Cb 51 H France DL965A ABF X1052 P 140 W5 40 W Cb 25 H People's Republic of China DN613A AB2 1-10 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 16
Product Description Table 1-3 Compaq Presario X1000 Models (Continued) X1042 P 140 W5 40 W Cb 25 H Korea DN603A AB1 X1051 P 140 W5 40 D Cb 25 H People's UUF X1047 P 130 W5 40 W Cb 25 H Hong Kong DN608A AB5 X1041 P 130 W5 40 W Cb 25 H Korea DN602A AB1 Maintenance and Service Guide 1-11 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 17
Product Description Table 1-3 Compaq Presario X1000 Models (Continued) X1031 P 130 W5 40 W Cb 25 H Asia Pacific DN592A UUF X1005 P 130 W5 40 W Cb 25 + (1680 × 1050), or wide XGA (1280 × 800) TFT display with over 16.7 million colors, varying by notebook model 1-12 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 18
wireless support for mini PCI 802.11a/b/g and Bluethumb local area network (LAN) devices ■ Support for one Type II PC Card slot with support for Support for the following optical drives: ❏ 24X Max DVD/CD-RW combination drive ❏ 8X Max DVD-RW drive ❏ 24X Max CD-ROM drive Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 19
1394 digital ❏ One Type II PC Card slot ❏ Docking 1.3 Clearing a Password If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the and all CMOS settings have been cleared. 1-14 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 20
management features that extend battery operating time and conserve power. The notebook supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization Standby button ■ Advanced Configuration and Power Management (ACP) compliance Maintenance and Service Guide 1-15 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 21
Product Description 1.5 External Components The external components on the front and left side of the notebook are shown in the following illustration and described in Table 1-4. Front and Left Side Components 1-16 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 22
an optional PC Card from the PC Card slot. Optical drive Supports an optical disc. SD (Secure Digital) Card slot Supports SD cards and multimedia cards. Microphone jack Connects an optional monaural Turns an optional internal wireless device on or off. Maintenance and Service Guide 1-17 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 23
Function 1 Infrared port Provides wireless communication between the notebook and an optional IrDA-compliant device. 2 Power connector Connects an AC adapter cable. 1-18 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 24
connector Connects an optional parallel device such as a printer. 11 1394 connector Connects an optional 1394 device such as a camcorder or digital camera. Maintenance and Service Guide 1-19 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 25
Product Description The notebook keyboard components are shown in the following illustration and described in Table 1-6. Keyboard Components 1-20 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 26
pointer. Microsoft logo key Display the Windows Start menu. Fn key Executes frequently used system functions when pressed in combination with another key. Maintenance and Service Guide 1-21 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 27
. ■ On, briefly press to initiate Hibernation. ■ In Standby, briefly press to resume from Standby. ■ In Hibernation, briefly press to restore from Hibernation. 1-22 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 28
buttons on an external mouse. TouchPad Moves the pointer and selects or activates items on the screen. TouchPad light On: TouchPad is enabled. Maintenance and Service Guide 1-23 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 29
notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing may block airflow. 2 RTC battery compartment Contains the RTC battery. 1-24 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 30
pack from the battery bay. Memory expansion compartment Contains one memory slot for an optional 128-, 256-, 512-, or 1024-MB memory module. Maintenance and Service Guide 1-25 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 31
notebook. Ä CAUTION: To properly ventilate the notebook, allow at least a 7.6-cm (3-inch) clearance on the left and right sides of the notebook. 1-26 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 32
Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because load. This utility includes settings that are not available in Windows. Maintenance and Service Guide 2-1 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 33
File, Security, or Advanced menu. 3. To close Computer Setup and restart the notebook: ❏ Select File > Save Changes and Exit and press enter. or ❏ Select File > Ignore Changes and Exit and press enter. 4. When you are prompted to confirm your action, press F10. 2-2 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 34
Troubleshooting Selecting from the File Menu Select Table 2-1 File Menu To Do This System Information Save to Floppy ■ View identification information about the notebook, a changes entered during the current session, then exit and restart the notebook. Maintenance and Service Guide 2-3 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 35
Troubleshooting Selecting from the Security Menu Select Table 2-2 Security Menu To Do This Setup Password Enter, change, or delete a setup password the notebook, a docking base, and all battery packs in the system. *Not applicable to SuperDisk LS-120 drives. 2-4 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 36
Troubleshooting Selecting from the Advanced Menu Select Table at startup, select Disable.) ■ Enable/disable USB legacy support for a USB keyboard. (When USB legacy support is enabled, the keyboard works even when a Windows undocking from a docking base.) Maintenance and Service Guide 2-5 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 37
Troubleshooting Select Table 2-3 Advanced Menu (Continued) To Do This Device Options ( software. HDD Self Test Options Run a quick comprehensive self test on hard drives in the system that support the test features. *Video modes vary even within regions. However, NTSC is common in North America - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 38
Troubleshooting 2.2 Using Diagnostics for Windows When you access Diagnostics for Windows, a drop-down list. ❏ To save the information, select File > Save As. ❏ To print the information, select File > Print. 3. To close Diagnostics for Windows, select File > Exit. Maintenance and Service Guide 2-7 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 39
Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Diagnostics for Windows by selecting Start > Settings > Control Panel > Diagnostics for -Does not display prompts. If errors are found, they are displayed when testing is complete. 2-8 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 40
Troubleshooting 6. Select the Begin Testing button. 7. Select a tab to view a test report: the total run time of each test. ❏ Error tab-Lists all errors found in the notebook with the corresponding error codes. 8. Select a tab to save the report: ❏ Log tab-Select the Log tab Save button. ❏ Error tab - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 41
2.10 2.11 2.12 2.13 2.14 2.15 2.16 2.17 2.18 2.19 2.20 Table 2-4 Troubleshooting Flowcharts Description Initial troubleshooting No power, part 1 No power, part 2 No power, part 3 No power, part 4 No Nonfunctioning pointing device No network or modem connection 2-10 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 42
Flowchart 2.1-Initial Troubleshooting Begin troubleshooting. N Is there power? Y Go to Section 2.2, No Power, Part 1. N Beeps, LEDs, or error messages? Y N Is there video? Section 2.19, Nonfunctioning Pointing Device. Go to Section 2.20, No Network or Modem. Maintenance and Service Guide 2-11 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 43
Troubleshooting Flowchart 2.2-No Power, Part 1 No power (power LED is off). Remove from docking station (if applicable). N Power up on battery power? Y and either the lid switch or the main power switch. Go to Section 2.8, Nonfunctioning Docking Station. 2-12 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 44
Troubleshooting Flowchart 2.3-No Power, Part 2 Continued from Section 2.2, No Power, Part 1. Visually check for debris in battery socket and clean on? Y Replace power supply (if applicable). N Done Power on? Y Go to Section 2.4, No Power, Part 3. Done Maintenance and Service Guide 2-13 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 45
Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from Section 2.3, No Power, Part 2. Plug directly into AC outlet. Y Power LED on? N Reseat adapter? Replace external AC adapter. Internal Go to Section 2.5, No Power, Part 4. N Power on? Y Done Done 2-14 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 46
Flowchart 2.5-No Power, Part 4 Continued from Section 2.4, No Power, Part 3. Troubleshooting Open notebook. Y Loose or damaged parts? N Reseat loose components and boards and board* *NOTE: Replace these items as a set to prevent shorting out among components. Maintenance and Service Guide 2-15 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 47
Troubleshooting Flowchart 2.6-No Video, Part 1 No video. Stand-alone or docking station? Docking Station Go to Section 2.7, No Video, 4. System board N N Video OK? Y Try another display. Internal and external video OK? Y Replace system board. Done Done 2-16 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 48
Troubleshooting Flowchart 2.7-No Video, Part 2 Continued from Section 2.6, No Video, Part 1. Remove notebook from docking station, if connected external video OK? N Adjust external monitor display. Go to Section 2.8, Nonfunctioning Docking Station. Done Done Maintenance and Service Guide 2-17 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 49
Troubleshooting Flowchart 2.8-Nonfunctioning Docking Station (if applicable) Nonfunctioning docking station. Reseat power cord in docking station and after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switch box 5. Docking motor mechanism 2-18 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 50
Troubleshooting Flowchart 2.9-No Operating System (OS) Loading No OS loading.* Reseat power . No OS loading from network, go to Section 2.20. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide 2-19 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 51
Troubleshooting Flowchart 2.10-No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Go to Section 2.11 from hard drive? Y Go to Section 2.13, No OS Loading from Diskette Drive. Go to Section 2.17, Nonfunctioning Device. 2-20 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 52
Troubleshooting Flowchart 2.11-No OS Loading, Hard Drive, Part 2 Continued from Section 2.10, No OS Loading from Hard Drive, Part 1. Reseat Notebook booted? N Go to Section 2.12, No OS Loading from Hard Drive, Part 3. Load OS using Restore CD (if applicable). Maintenance and Service Guide 2-21 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 53
Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, Part 3 Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. N System files on hard drive? Y Install OS and reboot. Y Virus on hard drive? N hard drive. Y Done Replace hard drive. Done 2-22 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 54
for instructions. Check diskette for system files. Try different diskette. Y Nonsystem disk error? N 1. Replace diskette drive. 2. Replace system board. Y OS loading? N Done Change boot priority using the setup utility. Go to Section 2.17, Nonfunctioning Device. Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 55
Troubleshooting Flowchart 2.14-No OS Loading, CD- or DVD-ROM Drive Y N No OS loading Y Clear CMOS. Booting Refer to Section order 1.3, "Clearing a correct? Password," for N instructions. Correct boot order using the setup utility. Go to Section 2.17, Nonfunctioning Device. 2-24 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 56
Troubleshooting Flowchart 2.15-No Audio, Part 1 Y No audio. Turn up audio internally or externally. Audio? Done N Y Notebook station audio board. 5. Replace backplane board. 6. Replace I/O board. Go to Section 2.17, Nonfunctioning Device. Y Audio? N Done Maintenance and Service Guide 2-25 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 57
Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from Section 2.15, No Audio, Part 1. N Audio driver in OS configured? Y Reload audio ). Y Audio? N Done 1. Replace internal speakers. 2. Replace audio board (if applicable). 3. Replace system board. 2-26 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 58
Troubleshooting Flowchart 2.17-Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook and to Section 2.9, No OS Loading. N Device boots properly? Y Done Possible bad diskette drive. Replace drive. Done Maintenance and Service Guide 2-27 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 59
Troubleshooting Flowchart 2.18-Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. N External device if applicable). N OK? Y Replace internal keyboard or cable. Y Done OK? N Replace system board. Done 2-28 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 60
Troubleshooting Flowchart 2.19-Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing applicable). N OK? Y Replace internal pointing device or cable. Y Done OK? N Replace system board. Done Maintenance and Service Guide 2-29 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 61
Troubleshooting Flowchart 2.20-No Network/Modem Connection No network or modem connection. N Network or modem jack active? Y Y Replace jack or have open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y OK? N Done Replace system board. 2-30 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 62
ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Serial Number Location Maintenance and Service Guide 3-1 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 63
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3-2 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 64
338133-001 Contains parts with silver finish for use with Compaq Presario X1000 models 337009-001 Include: Switch cover PC Card slot space saver Docking connector cover Hard drive shield Hard drive connector Hard drive cover Notebook feet (not illustrated) Maintenance and Service Guide 3-3 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 65
Illustrated Parts Catalog Notebook Major Components 3-4 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 66
Max DVD-ROM drive 24X Max CD-ROM drive 336987-001 336986-001 336985-001 8 VGA board shield (includes thermal pads) 337013-001 Maintenance and Service Guide 3-5 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 67
Illustrated Parts Catalog Notebook Major Components 3-6 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 68
with fan Thermal pad (not illustrated) 337000-001 337001-001 14 Fan 336993-001 15 SD Card slot board with cable 336963-001 Maintenance and Service Guide 3-7 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 69
Illustrated Parts Catalog Notebook Major Components 3-8 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 70
RPM) 336992-001 336991-001 336990-001 336989-001 20 Modem board with cable 336999-001 21 Battery pack, 8 cell, 4.4 wH 336962-001 Maintenance and Service Guide 3-9 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 71
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components 3-10 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 72
models) Spare Part Number 337009-001 (contains parts with silver finish for use with Compaq Presario X1000 models) Description Switch cover PC Card slot space saver Docking connector cover Notebook feet (7) Hard drive cover Hard drive shield Hard drive connector Maintenance and Service Guide 3-11 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 73
Illustrated Parts Catalog 3.4 Miscellaneous Cable Kit Components Miscellaneous Cable Kit Components Table 3-3 Miscellaneous Cable Kit Components Spare Part Number 336973-001 Item Description 1 SD Card slot board cable 2 Speaker cover cable 3 Modem cable 3-12 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 74
/Covers Kit Components Spare Part Number 336984-001 Item Description 1 RTC battery 2 RTC battery cover 3 Memory expansion compartment cover 4 Mini PCI compartment cover Maintenance and Service Guide 3-13 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 75
RPM) 40 GB (4200 RPM) Spare Part Number 336987-001 336986-001 336985-001 336992-001 336991-001 336990-001 336989-001 3-14 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 76
Number AC adapter 338136-001 Logo Kits For use with HP Compaq nx7000 notebooks For use with Compaq Presario X1000 notebooks 336995-001 338135-001 Power cord, 3-wire .0×9.0 screw ■ Phillips M2.5×3.5 screw ■ Phillips M2.5×3.0 screw ■ Phillips M2.0×3.0 screw Maintenance and Service Guide 3-15 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 77
Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal kit (includes connector removal tool, loopback plugs, and case utility tool) Maintenance and Service Guide 4-1 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 78
area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions easily. Ä CAUTION: When servicing the notebook, ensure that - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 79
mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package "Fragile: Handle With Care." Maintenance and Service Guide 4-3 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 80
-free workstations. ■ Place items on a grounded surface before removing items from their containers. ■ Always be properly grounded when touching a sensitive component or assembly. 4-4 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 81
dissipative surfaces, only use fixtures made of static-safe materials. ■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam. ■ Handle and input signals before inserting or removing connectors or test equipment. Maintenance and Service Guide 4-5 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 82
foam ■ Conductive tabletop workstations with ground cords of one-megohm resistance ■ Static-dissipative tables or floor mats with hard ties to the ground ■ Field service kits ■ Static awareness labels ■ Material-handling packages ■ Nonconductive plastic bags, tubes, or boxes 4-6 Maintenance and - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 83
4-2 Static-Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V Maintenance and Service Guide 4-7 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 84
removal and replacement procedures. There are 48 Phillips screws, in seven different sizes, that must be removed, replaced, and/or loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, "Screw Listing," for - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 85
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5-2 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 86
Top cover 16 5.17 SD Card slot board and cable 2 5.18 VGA board and shield 2 5.19 Modem board and cable 0 5.20 System board 1 Maintenance and Service Guide 5-3 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 87
, 4.4 wH 336962-001 3. Remove the battery pack by following these steps: a. Turn the notebook bottom side up with the rear panel facing forward. 5-4 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 88
pack up and swing it back 2. Removing the Battery Pack d. Remove the battery pack. Reverse the above procedure to install the battery pack. Maintenance and Service Guide 5-5 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 89
cover to lift the rear edge of the hard drive up and swing it forward 3. Removing the Hard Drive d. Remove the hard drive. 5-6 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 90
are included with the hard drive and also in the Miscellaneous Plastics Kits, spare part number 338133-001 for HP Compaq nx7000 models, and spare part number 337009-001 for Compaq Presario X1000 models. Reverse the above procedure to install the hard drive. Maintenance and Service Guide 5-7 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 91
the Miscellaneous Plastics Kits, spare part number 338133-001 for HP Compaq nx7000 models, and spare part number 337009-001 for Compaq Presario X1000 models. The notebook feet attach to the base Turn the notebook bottom side up with the front facing forward. 5-8 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 92
Compartment Cover 5. Remove the cover. ✎ The memory expansion compartment cover is included in the Miscellaneous Doors/Covers Kit, spare part number 336984-001. Maintenance and Service Guide 5-9 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 93
-001 336977-001 338134-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook bottom side up with the front facing forward. 5-10 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 94
Compartment Cover 5. Remove the cover. ✎ The mini PCI compartment cover is included in the Miscellaneous Doors/Covers Kit, spare part number 336984-001. Maintenance and Service Guide 5-11 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 95
the socket at a 45-degree angle 3. Removing the Mini PCI Communications Board Reverse the above procedure to install a mini PCI communications board. 5-12 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 96
the RTC battery from the socket on the system board 2. Removing the RTC battery Reverse the above procedure to install an RTC battery. Maintenance and Service Guide 5-13 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 97
optical drive from the notebook 2. Removing the Optical Drive 5. Remove the optical drive. Reverse the above procedure to install an optical drive. 5-14 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 98
with the front facing forward. 3. Remove the two PM2.5×15.0 screws that secure the keyboard to the base enclosure. Removing the Keyboard Screws Maintenance and Service Guide 5-15 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 99
Removal and Replacement Procedures 4. Turn the notebook top side up with the front facing forward. 5. Open the notebook. 6. Slide the four notches on the top edge of the keyboard forward. Releasing the Keyboard 5-16 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 100
to install the keyboard. After the keyboard is removed, the internal memory expansion board connector is accessible. Refer to the "Memory Expansion Board" section for instructions on removing the internal memory expansion board. Maintenance and Service Guide 5-17 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 101
a flat-bladed tool under the outside edges of the hinge cover areas and lift up to disengage the left and right sides of the cover from the notebook. 4. Remove the switch cover. Removing the Switch Cover Reverse the above procedure to install the switch cover. 5-18 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 102
board. 5. Remove the three PM2.5×5.0 screws 2 and the PM2.5×3.0 screw 3 that secure the speaker cover to the notebook. Removing the Speaker Cover Screws Maintenance and Service Guide 5-19 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 103
disengage it from the notebook. 8. Remove the speaker cover. Removing the Speaker Cover Reverse the above procedure to install the speaker cover. 5-20 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 104
.5×5.0 screw 2 that secures the fan to the base enclosure. 7. Remove the fan 3. Removing the Fan Reverse the above procedure to install the fan. Maintenance and Service Guide 5-21 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 105
front edge of the heat sink 2 and slide the heat sink out of the notebook at an angle 3. Removing the Heat Sink 5-22 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 106
grease to both surfaces. Removing the Thermal Grease From the Heat Sink and Processor Reverse the above procedure to install the heat sink. Maintenance and Service Guide 5-23 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 107
5.3) and remove the following components: ❏ Keyboard (Section 5.9) ❏ Switch cover (Section 5.10) ❏ Speaker cover (Section 5.11) ❏ Fan (Section 5.12) ❏ Heat sink (Section 5.13) 5-24 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 108
triangle 3 should be in the lower right corner when installing the processor. Removing the Processor Reverse the above procedure to install the processor. Maintenance and Service Guide 5-25 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 109
15.4-inch, WUXGA 15.4-inch, WSXGA+ 15.4-inch, WXGA With silver finish for use with Compaq Presario X1000 models 15.4-inch, WUXGA 15.4-inch, WSXGA+ 15.4-inch, WXGA Display inverter ( display video cable 2 from the system board. Disconnecting the Display Cable 5-26 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 110
Removal and Replacement Procedures 6. Close the notebook and turn the notebook bottom side up with the rear panel facing forward. 7. Remove the six PM2.5×7.0 screws that secure the display assembly to the base enclosure. Removing the Display Screws Maintenance and Service Guide 5-27 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 111
. Lift the display assembly straight up and remove it. Removing the Display Assembly Reverse the above procedure to install the display assembly. 5-28 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 112
5.9) ❏ Switch cover (Section 5.10) ❏ Speaker cover (Section 5.11) ❏ Display assembly (Section 5.15) 4. Turn the notebook bottom side up with the front facing forward. Maintenance and Service Guide 5-29 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 113
of the hard drive bay 2 ❏ Six PM2.5×15.0 screws 3 ❏ One PM2.5×7.0 screw 4 behind the hard drive bay Removing the Top Cover Screws 5-30 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 114
. 8. Route the two antenna cables 3 out of the hole in the system board. Disconnecting the TouchPad Cable and Routing the Wireless Antenna Cables Maintenance and Service Guide 5-31 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 115
Removal and Replacement Procedures 9. If connected, disconnect the Bluethumb wireless module cable 1 from the system board. 10. Disconnect the left 2 and right speaker cables 3 from the system board. Disconnecting the Bluethumb Wireless Module and Speaker Cables 5-32 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 116
base enclosure ❏ One PM2.5×5.0 screw 3 that secures the top cover to the base enclosure above the USB connector Removing the Top Cover Screws Maintenance and Service Guide 5-33 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 117
from the base enclosure. 14. Remove the top cover. Removing the Top Cover Reverse the above procedure to install the top cover. 5-34 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 118
board (Section 5.6) ❏ Optical drive (Section 5.8) ❏ Keyboard (Section 5.9) ❏ Switch cover (Section 5.10) ❏ Speaker cover (Section 5.11) ❏ Display assembly (Section 5.15) ❏ Top cover (Section 5.16) Maintenance and Service Guide 5-35 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 119
cable. Removing the SD Card Slot Board and Cable Reverse the above procedure to install the SD Card slot board and cable. 5-36 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 120
board (Section 5.6) ❏ Optical drive (Section 5.8) ❏ Keyboard (Section 5.9) ❏ Switch cover (Section 5.10) ❏ Speaker cover (Section 5.11) ❏ Display assembly (Section 5.12) ❏ Top cover (Section 5.16) Maintenance and Service Guide 5-37 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 121
VGA board and shield 4. 5. Disengage the shield clips 5 to remove the VGA board from the shield. Removing the VGA Board and Shield 5-38 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 122
notebook for disassembly (Section 5.3) and remove the following components: ❏ Mini PCI communications board (Section 5.6) ❏ Optical drive (Section 5.8) ❏ Keyboard (Section 5.9) ❏ Switch cover (Section 5.10) Maintenance and Service Guide 5-39 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 123
system board. 4. Remove the modem board. Removing the Modem Board and Cable Reverse the above procedure to install the modem and cable. 5-40 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 124
following components: ❏ Optical drive (Section 5.8) ❏ Keyboard (Section 5.9) ❏ Switch cover (Section 5.10) ❏ Speaker cover (Section 5.11) ❏ Display assembly (Section 5.12) ❏ Top cover (Section 5.16) Maintenance and Service Guide 5-41 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 125
to the base enclosure and the PM2.5×5.0 screw 3 that secures the system board to the base enclosure. Removing the System Board Screws 5-42 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 126
board to the right an angle 4. 6. Remove the system board. Removing the System Board Reverse the above procedure to install the system board. Maintenance and Service Guide 5-43 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 127
60° C 50° to 95° F 14° to 140° F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 90%, 38.7° C (101.6° F) maximum wet bulb temperature Maintenance and Service Guide 6-1 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 128
, 0.5 oct/min sweep rate ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. 6-2 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 129
0.173 × 0.173 mm 1920 × 1200 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Viewing angle +/- 55° degrees horizontal, +/- 45° vertical typical Maintenance and Service Guide 6-3 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 130
0.197 × 0.197 mm 1680 × 1050 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Viewing angle +/- 65° degrees horizontal, +/- 50° vertical typical 6-4 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 131
0.259 × 0.259 mm 1280 × 800 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Viewing angle +/- 65° degrees horizontal, +/- 50° vertical typical Maintenance and Service Guide 6-5 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 132
55° C (41° to 131° F) 11 GB = 1,073,741,824 bytes. 2Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the HP Customer Support Center for details. 6-6 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 133
to 140° F -4 to 104° F Recharge time System in off mode or Standby System on (depending on system power consumption) 2 to 3 hours 2 to 5 hours Maintenance and Service Guide 6-7 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 134
KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.6 MB/s Startup time < 15 seconds Stop time < 6 seconds 6-8 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 135
KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.6 MB/s Startup time < 15 seconds Stop time < 6 seconds Maintenance and Service Guide 6-9 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 136
/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.6 MB/s Startup time < 10 seconds Stop time < 3 seconds 6-10 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 137
Sustained (16X) Variable Multiword DMA mode 2 2400 KB/s 1500 to 3600 KB/s (10X to 24X) 16.6 MB/s Startup time < 8 seconds Stop time < 4 seconds Maintenance and Service Guide 6-11 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 138
controller cascading (not available) DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. 6-12 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 139
the infrared or the serial port may assert IRQ3 or IRQ4. *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. Maintenance and Service Guide 6-13 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 140
controller Port B Unused Keyboard controller Unused NMI enable/real time clock (RTC) Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 6-14 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 141
230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port Maintenance and Service Guide 6-15 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 142
38B FM synthesizer-OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Reserved (parallel port/no EPP support) 3C0 - 3DF VGA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 Unused 3E8 - 3EF -1) CFC - CFF PCI configuration data register (PCIDIVO-1) 6-16 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 143
Extended memory 01000000-047FFFFF Super extended memory 04800000-07FFFFFF Unused 08000000-080FFFFF Video memory (direct access) 08200000-FFFEFFFF Unused FFFF0000-FFFFFFFF System BIOS Maintenance and Service Guide 6-17 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 144
A Connector Pin Assignments Table A-1 RJ-45 Network Interface 13 5 7 2468 Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused Pin Signal 5 Unused 6 Receive - 7 Unused 8 Unused Maintenance and Service Guide A-1 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 145
Serial Bus Pin Signal 1 +5 VDC 2 Data - Pin Signal 1 Ground (Y) 2 Ground (C) A-2 Pin Signal 3 Data + 4 Ground Table A-4 S-Video 43 2 1 Pin Signal 3 Y-Luminance (Intensity) 4 C-Chrominance (Color) Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 146
analog Pin Signal 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock Maintenance and Service Guide A-3 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 147
Connector Pin Assignments Pin Signal 1 Audio out Pin Signal 1 Audio in Table A-6 Audio Line-Out 1 2 Pin 2 Signal Ground Table A-7 Microphone 1 2 Pin 2 Signal Ground A-4 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 148
Error 16 Initialize Printer 17 Select In 18 Ground 19 Ground 20 Ground 21 Ground 22 Ground 23 Ground 24 Ground 25 Ground Maintenance and Service Guide A-5 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 149
is used. For more information on power cord set requirements, contact an HP authorized reseller or service provider. General Requirements The following requirements are applicable to all countries: ■ The length of the appliance inlet on the back of the notebook. Maintenance and Service Guide B-1 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 150
1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 B-2 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 151
or VCTF, 3-conductor, 1.00 mm2 conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration. Maintenance and Service Guide B-3 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 152
C Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 337012-001. Maintenance and Service Guide C-1 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 153
in Section 5.8) 3 Two screws that secure the display assembly to the notebook (documented in Section 5.15) Head Width 5.0 mm Phillips PM2.5×7.0 Screw Locations C-2 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 154
panel (documented in Section 5.15) 2 Three screws that secure the top cover to the notebook (documented in Section 5.16) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide C-3 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 155
: Two screws that secure the top cover to the notebook (documented in Section 5.16) Thread 2.5 mm Head Width 5.0 mm Phillips PM2.5×7.0 Screw Locations C-4 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 156
Where used: Four screws that secure the hard drive to the hard drive cover and shield (documented in Section 5.3) Phillips PM2.5×3.5 Screw Locations Maintenance and Service Guide C-5 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 157
notebook (documented in Section 5.5) 2 One screw that secures the mini PCI compartment cover to the notebook (documented in Section 5.6) Phillips PM2.5×5.0 Screw Locations C-6 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 158
in Section 5.11) 2 One screw that secures the fan to the notebook (documented in Section 5.12) Head Width 5.0 mm Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide C-7 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 159
: Three screws that secure the top cover to the notebook (documented in Section 5.16) Thread 2.5 mm Head Width 5.0 mm Phillips PM2.5×5.0 Screw Locations C-8 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 160
: One screw that secures the top cover to the notebook (documented in Section 5.16) Thread 2.5 mm Head Width 5.0 mm Phillips PM2.5×5.0 Screw Location Maintenance and Service Guide C-9 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 161
: Two screws that secure the SD Card slot board and cable to the notebook (documented in Section 5.17) Phillips PM2.5×5.0 Screw Locations C-10 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 162
Where used: One screw that secures the system board to the notebook (documented in Section 5.20) Head Width 5.0 mm Phillips PM2.5×5.0 Screw Location Maintenance and Service Guide C-11 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 163
5.9) 2 Six screws that secure the top cover to the notebook (documented in Section 5.16) Head Width 5.0 mm Phillips PM2.5×15.0 Screw Locations C-12 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 164
: One screw that secures the display assembly cable to the notebook (documented in Section 5.15) Head Width 5.0 mm Phillips PM2.5×15.0 Screw Location Maintenance and Service Guide C-13 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 165
that secures the VGA shield to the notebook (documented in Section 5.15) Thread 2.5 mm Head Width 5.0 mm Phillips PM2.5×15.0 Screw Location C-14 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 166
Screw Listing Table C-5 Phillips PM2.5×3.0 Screw mm Color Qty. Length Thread Black 1 3.0 mm 2.5 mm Where used: One screw that secures the speaker cover to the notebook (documented in Section 5.11) Head Width 5.0 mm Phillips PM2.5×3.0 Screw Location Maintenance and Service Guide C-15 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 167
5.16) 2 One screw that secures the VGA shield to the notebook (documented in Section 5.18) Head Width 4.0 mm Phillips PM2.0×3.0 Screw Locations C-16 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 168
that secure the heat sink to the notebook (documented in Section 5.13) Thread 2.0 mm Head Width 6.0 mm Phillips PM2.0×9.0 Spring-Loaded Screw Locations Maintenance and Service Guide C-17 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 169
out jack location 1-17 pin assignments A-4 audio troubleshooting 2-25 B base enclosure, spare part number 24 C cables, service considerations 4-2 caps lock light 1-23 CD-ROM drive OS loading problems 2-24 removal File Menu 2-3 overview 2-1 Security Menu 2-4 Maintenance and Service Guide Index-1 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 170
connector cover 3-10 docking station, troubleshooting 2-18 drives, preventing damage 4-3 DVD/CD-RW drive OS loading problems 2-24 DVD-ROM drive OS loading problems 2-24 removal 5-14 spare part number 3-7, 5-21 features 1-12 feet illustrated 3-10 locations 5-8 Index-2 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 171
G grounding equipment and methods 4-6 H hard drive OS loading problems 2-20 removal 5-6 spare part numbers 3-9, 3-14 specifications 6-6 components 1-20 removal 5-15 spare part numbers 3-5, 5-15 troubleshooting 2-28 L left side components 1-16 Logo Kit, spare Maintenance and Service Guide Index-3 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 172
lock light 1-23 O operating system loading, troubleshooting 2-19 optical drive location 1-17 OS loading problems 2-24 removal 5-14 spare part numbers parts 4-2 pointing device, troubleshooting 2-29 power button 1-22 power connector 1-18 power cord, spare part Index-4 Maintenance and Service Guide - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 173
Index power management features 1-15 power, troubleshooting 2-12 processor removal 5-24 spare part numbers 3-7, 5-24 R real time clock (RTC) battery hard drive 6-6 I/O addresses 6-14 interrupts 6-13 memory map 6-17 notebook 6-1 static shielding materials 4-7 Maintenance and Service Guide Index-5 - Compaq Presario 1000 | HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 174
off button 1-23 TouchPad scroll zones 1-23 transporting precautions 4-4 troubleshooting audio 2-25 Computer Setup 2-2 Diagnostics for Windows 2-7 docking board shield removal 5-37 spare part number 3-5, 5-37 video troubleshooting 2-16 volume buttons 1-23 W wireless antenna disconnection 5-12 spare
Maintenance and Service
Guide
HP Compaq Business Notebook nx7000
Compaq Presario Widescreen Notebook PC X1000
Document Part Number: 325388-001
July 2003
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and performing
notebook disassembly procedures.