Compaq Presario 1000 HP Compaq Business Notebook nx7000/Compaq Presario Widesc - Page 58

Flowchart 2.17-Nonfunctioning Device

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Troubleshooting Flowchart 2.17-Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Clear CMOS. Reattach device. Close notebook, plug in power, and reboot. N Device boots properly? Y Y Any physical device detected? N Possible bad hard drive. Replace drive. Possible bad NIC. Replace card. If integrated NIC, replace system board. Fix or replace broken item. Go to Section 2.9, No OS Loading. N Device boots properly? Y Done Possible bad diskette drive. Replace drive. Done Maintenance and Service Guide 2-27

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Troubleshooting
Maintenance and Service Guide
2–27
Flowchart 2.17—Nonfunctioning Device
Done
Any physical
device detected?
Y
N
Unplug the nonfunctioning device from
the notebook and inspect cables and plugs for
bent or broken pins or other damage.
Reseat
device.
Clear
CMOS.
Done
Fix or
replace
broken item.
Nonfunctioning
device.
Reattach device.
Close notebook,
plug in power,
and reboot.
Device
boots
properly?
Go to
Section 2.9,
No OS Loading.
Device
boots
properly?
Possible bad
hard drive.
Replace drive.
Possible bad
diskette drive.
Replace drive.
Possible bad NIC.
Replace card.
If integrated NIC,
replace system
board.
Y
N
Y
N