Compaq nc6000 HP Compaq nc6000 Notebook PC - Maintenance and Service Guide
Compaq nc6000 - Notebook PC Manual
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- Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 1
Compaq nc6000 Business Notebook Document Part Number: 335167-004 July 2006 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 2
should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and Service Guide HP Compaq nc6000 Business Notebook Fourth Edition: July 2006 First Edition: November 2003 Document Part Number: 335167-004 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 3
the Security Menu 2-4 Selecting from the Advanced Menu 2-5 2.2 Using Diagnostics for Windows 2-7 Obtaining, Saving, or Printing Configuration Information 2-7 Obtaining, Saving, or Printing Diagnostic Test Information 2-8 2.3 Troubleshooting Flowcharts 2-10 Maintenance and Service Guide iii - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 4
3.4 Mass Storage Devices 3-10 3.5 Miscellaneous 3-11 3.6 Sequential Part Number Listing 3-12 4 Removal and Replacement Preliminaries 4.1 Tools Required 4-1 4.2 Service Considerations 4-2 Plastic Parts 4-2 Cables and Connectors 4-2 4.3 Preventing Damage to Removable Drives 4-3 4.4 Preventing - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 5
5.13 Keyboard Plate 5-30 5.14 Security Module (TPM 5-31 5.15 Fan Assembly 5-32 5.16 Heat Sink 5-35 5.17 Processor 5-38 5.18 Display Assembly 5-40 5.19 Top Cover 5-44 5.20 RTC Battery 5-47 5.21 LED Board 5-49 5.22 Button Board 5-51 5.23 System Board 5-53 Maintenance and Service Guide v - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 6
Contents 6 Specifications A Connector Pin Assignments B Power Cord Requirements 3-Conductor Power Cord B-1 General Requirements B-2 Country-Specific Requirements B-3 C Screw Listing Index vi Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 7
advanced modularity, a Mobile Intel® Pentium® 4 Processor-M with 64-bit architecture, an ATI MOBILITY RADEON 9600 graphics controller with 64 or 32 MB of discrete video memory, and extensive multimedia support. HP Compaq nc6000 Business Notebook Maintenance and Service Guide 1-1 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 8
CD-RW combo drive W = DVD/CD-RW combo drive 7 Integrated communication/ wireless device G = combination modem + GB NIC N = no modem or NIC m = 802.11a/b/g + Bluetooth® n = no wireless device 8 RAM 51= 512-MB 25 = 25-MB 9 Operating system P = Microsoft® 2 = Windows 2000 Windows® XP - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 9
1-2 HP Compaq nc6000 Models All HP Compaq nc6000 models feature: ■ Dual Stick (TouchPad and pointing stick) pointing device ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 3-year warranty on parts and Netherlands DJ311S ABH DQ880A ABA DH915U ABA DT483A ABA Maintenance and Service Guide 1-3 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 10
Europe France Germany Greece Iceland Italy Cnc6000 Belgium Denmark Europe France Germany Greece Iceland Italy Table 1-2 HP Compaq nc6000 Models (Continued) P 160 X4 40 W Gj 51 P DJ256A UUG DJ256A ABY DJ256A DJ257A AB9 DJ257A ABE DJ257A AK8 DJ257A UUZ DJ257A ABU 1-4 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 11
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 P 160 X4 40 W Gn 51 P Asia Pacific Australia Belgium Brazil Czech Republic Denmark Europe International DP894A AB0 DP894A AKL DP894A AB8 DP894A ABU DP894A ABA, DH915U ABA, and DH916U ABA Maintenance and Service Guide 1-5 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 12
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 P 160 X4 40 W Gn 51 2 Asia Pacific Australia Belgium Brazil Czech Republic Denmark Europe X4 60 W Gn 51 P Asia Pacific DS805P UUF Cnc6000 P 150 X4 60 D Gb 25 P Taiwan DT812P AB0 1-6 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 13
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 P 150 X4 40 W Gn 25 P Hong Kong DS807P AB5 Cnc6000 P 150 X4 30 W Gg 10 H Germany DJ324S ABA Cnc6000 P 140 X4 40 D Gb 25 P People's Republic of China DS795P AB2 Taiwan DT809P AB0 Maintenance and Service Guide 1-7 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 14
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 P 140 X4 40 D Gn 25 H People's Republic of China DS794P AB2 Cnc6000 P 140 X4 40 D Mn 51 Cnc6000 P 140 X4 30 D Gb 25 2 Australia Japan DS799P ABG Japan/English DT642P ABJ DT642P ACF 1-8 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 15
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 P 140 X4 30 D Gp 25 P Asia Pacific Belgium Czech Republic Denmark Europe France French Canada DJ255A AB9 DJ255A ACB DJ255A AKN DJ255A ABE DJ255A AK8 DJ255A UUZ DJ255A AB8 DJ255A ABU Maintenance and Service Guide 1-9 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 16
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 P 140 X4 30 D Gn 25 P Australia French Canada Hong Kong DS798P ABG DH913U ABC DS806P AB5 United States DH913U ABA and DS847C ABA Cnc6000 P 140 X4 30 D Gn 25 2 Australia DS797P ABG 1-10 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 17
wireless support for Bluetooth® LAN and Mini PCI 802.11a/b/g LAN devices ■ Support for two Type II or one Type III PC Card slots with support for both 32-bit (CardBus) and 16-bit PC Cards ■ Integrated smart card slot ■ External 65-watt AC adapter with power cord ■ 8- or 6-cell Li-Ion battery - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 18
speakers ■ Support for the following devices in the MultiBay: ❏ 24X Max CD-ROM drive ❏ 24X Max DVD/CD-RW combo drive ❏ 8X Max DVD-ROM drive ❏ DVD+RW/R and CD-RW combo drive ❏ 8-cell Prismatic battery pack ■ Connectors for: ❏ SD Card ❏ Infrared ❏ One Type III PC Card slot ❏ Two Type II PC Card slots - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 19
to Section "5.3 Preparing the Notebook for Disassembly" for more information). 2. Remove the real time clock (RTC) battery (refer to Section "5.20 RTC Battery"). 3. Wait approximately five minutes. 4. Replace the RTC battery and reassemble the notebook. 5. Connect AC power to the notebook. Do not - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 20
Product Description 1.5 External Components The external components on the front and left side of the notebook are shown below and described in Table 1-3. Front and Left-Side Components 1-14 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 21
system sound when connected to optional powered stereo speakers, headphones, headset, or television audio. Microphone jack Connects an optional monaural microphone. Hard drive bay Holds the primary hard drive. MultiBay device slot Holds a MultiBay device. Infrared port Provides wireless - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 22
Card devices from the PC Card slots. PC Card slots (2) Support optional Type I, Type II, or Type III 32-bit (CardBus) or 16-bit PC Cards. Secure Digital (SD) Memory Card slot Accepts SD Cards and MultiMedia Cards. RJ-11 telephone jack Connects a modem cable. 1-16 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 23
or stolen. 9 AC power connector Connects an AC adapter or an optional Automobile Power Adapter/Charger, or Aircraft Power Adapter. 10 Serial connector Connects an optional serial device. 11 Parallel connector Connects an optional parallel device, such as an external diskette drive bay or - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 24
Product Description The notebook keyboard components are shown below and described in Table 1-5. Keyboard Components 1-18 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 25
lock and turns on the caps lock light. f1 through f12 function keys Perform system and application tasks. When combined with the fn key, the function keys f1 Displays a shortcut menu for items beneath the pointer. Windows logo key Display the Windows Start menu. Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 26
On: Num lock is on or the embedded numeric keypad is enabled. On: Caps lock is on. On: Scroll lock is on. 1-20 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 27
to exit Hibernation. If the system has stopped responding and Windows shutdown procedures cannot be used, press and hold for 5 seconds to turn off the notebook. 6 QuickLock button Disables the keyboard and pointing device and clears the display. 7 Wireless On/Off button Enables and disables - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 28
Product Description Top Components (Continued) 1-22 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 29
also blinks when a battery pack that is the only available power source reaches a critical low-battery condition. The light goes off when the system enters Hibernation or shuts down. Wireless on/off light On: An integrated wireless device has been enabled. Maintenance and Service Guide 1-23 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 30
bottom of the notebook are shown below and described in Table 1-7. Bottom Components Item 1 2 Table 1-7 Bottom Components Component Function Battery bay Holds the primary battery pack. Battery release latch Releases a battery pack from the battery bay. 1-24 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 31
connector Connects the notebook to an optional HP Port Replicator. Hard drive bay Holds the internal hard drive. Hard drive security screw Secures the hard drive. MultiBay release latch Releases the MultiBay device. MultiBay Holds the MultiBay device. Maintenance and Service Guide 1-25 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 32
Parts Catalog," to identify replacement parts, and Chapter 5, "Removal and Replacement Procedures," for disassembly steps. The system board provides the following device connections: ■ Memory expansion board ■ Mini PCI communications device ■ Hard drive ■ Display ■ Keyboard and TouchPad ■ Audio - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 33
: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances. Maintenance and Service Guide 2-1 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 34
. Use this utility whenever possible to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows XP Professional or Windows XP Home. ✎ It is not necessary to configure a device connected to a USB connector on the notebook or to an optional - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 35
battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM. Save system configuration settings to a diskette. Restore system configuration settings from a diskette. Replace exit and restart the notebook. Maintenance and Service Guide 2-3 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 36
write* ■ CD-ROM or diskette startup ✎ Settings for a DVD-ROM can be entered in the CD-ROM field. System IDs Enter identification numbers for the notebook, a Port Replicator, and all battery packs in the system. *Not applicable to SuperDisk LS-120 drives. 2-4 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 37
legacy support for a USB keyboard. (When USB legacy support is enabled, the keyboard works even when a Windows operating system is not loaded.) ■ Set an optional external monitor or overhead projector connected to a video card in a Port Replicator as the primary device. (When the notebook display is - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 38
Troubleshooting Table 2-3 Advanced Menu (Continued) Select To Do This Device the Intel SpeedStep window. (When Disable is selected, the notebook runs in Battery Optimized mode.) Run a quick comprehensive self test on hard drives in the system that support the test features. *Video modes vary - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 39
Troubleshooting 2.2 Using Diagnostics for Windows When you access Diagnostics for Windows, a scan of all system components is displayed on the screen before the diagnostics window opens. You can display more or less information from anywhere within Diagnostics for Windows by selecting Level on the - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 40
Provides maximum control over the testing process. You determine whether the test was passed or failed. You might be prompted to insert or remove devices. ❏ Unattended Mode-Does not display prompts. If errors are found, they are displayed when testing is complete. 2-8 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 41
Troubleshooting 6. Select the Begin Testing button. 7. Select a tab to view a test report: ❏ Status tab-Summarizes the tests run, passed, and failed during the current testing session. ❏ Log tab-Lists tests run on the system , then print the file from your folder. Maintenance and Service Guide 2-9 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 42
OS Loading, Hard Drive, Part 2" "Flowchart 2.12-No OS Loading, Hard Drive, Part 3" "Flowchart 2.13-No OS Loading, Diskette Drive" "Flowchart 2.14-No OS Loading, CD- or DVD-ROM Drive" "Flowchart 2.15-No Audio, Part 1" "Flowchart 2.16-No Audio, Part 2" "Flowchart 2.17-Nonfunctioning Device" "Flowchart - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 43
2.1-Initial Troubleshooting Begin troubleshooting. N Is there power? Go to "Flowchart 2.2-No Power, Part 1" Y N Beeps, LEDs, or error messages? Y N Check LED board, speaker connections. N All drives working? Y Go to "Flowchart 2.17-Nonfunctioning Device" Is there video? (no boot) Y N Is - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 44
Remove from Port Replicator (if applicable). N Power up on battery power? Y *Reset power. N Power up on battery power? Go to "Flowchart 2.3-No Power, Part 2" Y N Power up on AC power? Y *Reset power. N Power up on AC Port Replicator (if applicable)" 2-12 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 45
in battery socket and clean if necessary. Y Power on? N Done Check battery by recharging it, moving it to another notebook, or replacing it. N Power on? Y Replace power supply (if applicable). N Done Power on? Y Go to "Flowchart 2.4-No Power, Part 3" Done Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 46
Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from "Flowchart 2.3-No Power, Part 2" Plug directly into AC outlet. Y Power LED on? N Reseat AC adapter in notebook and at power source. Y Power on? N N Power outlet active? Y Replace power cord. Y Power on? N Done Done Try different - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 47
) in the order given. Check notebook operation after each of the following two replacement steps: 1. Internal DC-DC converter, processor, and system board* 2. Internal AC adapter *NOTE: Replace these items as a set to prevent shorting out among components. Maintenance and Service Guide 2-15 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 48
after each replacement. 1. Cable between notebook and notebook display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board N N Video OK? Try another display. Internal and external video OK? Replace system board. Y Y Done Done 2-16 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 49
Flowchart 2.7-No Video, Part 2 Continued from "Flowchart 2.6-No Video, Part 1" Remove notebook from Port Replicator, if connected. Adjust display brightness. Check brightness of external monitor. N Video OK? Y Y Go to "A" in "Flowchart 2.6-No Video, Part 1" Video OK? N Verify - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 50
voltage setting on Port Replicator. Reseat monitor cable connector at Port Replicator. Y Port Replicator operating? N Remove notebook, reseat all internal parts, and replace any damaged items in Port Replicator. Done Reinstall notebook into Port Replicator. Y Port Replicator operating? N Done - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 51
System (OS) Loading No OS loading.* Reseat power cord in Port Replicator and power outlet. No OS loading from hard drive, go to "Flowchart 2.10-No OS Loading, Hard Drive, Part 1" No OS loading from diskette drive, go to "Flowchart 2.13-No OS Loading, Diskette Drive" No OS loading from CD- or DVD - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 52
Troubleshooting Flowchart 2.10-No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Reseat external hard drive. Go to "Flowchart 2.11-No OS Loading, Hard Drive, Part 2" Y OS loading? N N Boot from CD? Y Check the Setup utility for correct booting order. - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 53
Hard Drive, Part 2 Continued from "Flowchart 2.10-No OS Loading, Hard Drive, Part 1" N CD or diskette in drive? Y 1. Replace hard drive. 2. Replace system board. Remove diskette and reboot. Reseat hard drive. Y Hard drive accessible? N Run FDISK. Done Y Boot from hard drive? N Done N Boot - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 54
bad sectors be fixed? Y Clean virus. Replace hard drive. Y OS loading from hard drive? N Y Diagnostics on diskette? N Run diagnostics and follow recommendations. N Fix bad sectors. Boot from hard drive? Replace hard drive. Y Done Replace hard drive. Done 2-22 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 55
for instructions. Check diskette for system files. Try different diskette. Y Nonsystem disk error? N 1. Replace diskette drive. 2. Replace system board. Y OS loading? Done N Change boot priority using the Setup utility. Go to "Flowchart 2.17-Nonfunctioning Device" Maintenance and Service - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 56
disc. Y Boots from CD or DVD? N Done Y Reseat drive. Boots from CD or DVD? N N Booting from another device? Y Y Booting order correct? N Done Go to "Flowchart 2.17-Nonfunctioning Device" Clear CMOS. Refer to Section "1.3 Clearing a Password" for instructions. Correct boot order using the - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 57
Troubleshooting Flowchart 2.15-No Audio, Part 1 Y No audio. Turn up audio internally or externally. Audio? N Done Y Notebook in Port Replicator (if applicable)? N Undock N Internal audio? Go to "Flowchart 2.16-No Audio, Part 2" Y Go to "Flowchart 2.16-No Audio, Part 2" Replace the - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 58
Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from "Flowchart 2.15-No Audio, Part 1" N Audio driver in OS configured? Y Reload audio drivers. N Correct drivers for application? Y Load drivers and set configuration in OS. Connect to external speaker. N Audio? Y Replace audio board - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 59
? Y Y Any physical device detected? N Replace hard drive. Replace NIC. If integrated NIC, replace system board. Fix or replace broken item. Go to "Flowchart 2.9-No Operating System (OS) Loading" N Device boots properly? Y Done Replace diskette drive. Done Maintenance and Service Guide 2-27 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 60
operating properly. Connect notebook to good external keyboard. N External device works? Y Replace system board. Reseat internal keyboard connector (if applicable). N OK? Y Replace internal keyboard or cable. Y Done OK? N Replace system board. Done 2-28 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 61
. Connect notebook to good external pointing device. N External device works? Y Replace system board. Reseat internal pointing device connector (if applicable). N OK? Y Replace internal pointing device or cable. Y Done OK? N Replace system board. Done Maintenance and Service Guide 2-29 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 62
to nondigital line. N NIC/modem configured in OS? Y Reload drivers and reconfigure. N Y OK? Done Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y OK? N Done Replace system board. 2-30 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 63
parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Serial Number Location Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 64
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3-2 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 65
-001 Left and right display hinge covers RTC battery Keyboard plate Memory shield Bluetooth cover Battery bezel Mini PCI compartment cover not illustrated: Notebook feet (4) PC Card slot space savers (2) 344391-AB1 344391-281 344391-141 344391-031 344391-001 Maintenance and Service Guide 3-3 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 66
Illustrated Parts Catalog Notebook Major Components 3-4 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 67
: Notebook Major Components (Continued) Item Description Spare Part Number 5 Top cover (includes TouchPad) 344398-001 6 Fan assembly 345065-001 7 Heat sink 344410-001 8 Hard drives 80-GB (5400-rpm) 60-GB (7200- -001 356597-001 345857-001 353395-001 Maintenance and Service Guide 3-5 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 68
Illustrated Parts Catalog Notebook Major Components 3-6 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 69
MultiBay devices 24X Max CD-ROM drive 24X Max DVD/CD-RW combo drive 4X Max DVD+RW/R and CD-RW combo drive 8X Max DVD-ROM drive Diskette drive MultiBay battery pack 100044-001 346789-001 344256-001 173949-001 241995-001 267747-001 14 System boards Includes 64-MB discrete video memory Includes - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 70
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Miscellaneous Plastics Kit Components 3-8 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 71
Left and right display hinge covers 2 RTC battery 3 Mini PCI compartment cover 4 Bluetooth cover 5 Battery bezel 6 Memory shield 7 Keyboard plate 8 Notebook feet (4) 9 PC Card slot space savers (2) * Integrated smart card bezel *not illustrated Maintenance and Service Guide 3-9 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 72
hard drive bezel and frame) 80-GB (5400-rpm) 60-GB (7200-rpm) 60-GB (5400-rpm) 40-GB (5400-rpm) 30-GB (4200-rpm) MultiBay devices 24X Max CD-ROM drive 24X Max DVD/CD-RW combo drive 4X Max DVD+RW/R and CD-RW combo drive 8X Max DVD-ROM Drive Diskette drive MultiBay battery pack Spare Part Number - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 73
Illustrated Parts Catalog 3.5 Miscellaneous Carrying cases Table 3-4 Misc Leather, top load, Samsung Leather Torx T5M3.0×4.0 screw ■ Hex M2.5×9.0 screw ■ Hex M2.0×10.0 alignment pin Screw Kit (hard drive, retaining) 360670-001 USB mouse, carbon 164999-001 Maintenance and Service Guide 3-11 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 74
Parts Catalog 3.6 Sequential Part Number Listing Table 3-5 Spare Parts: Sequential Part Number Listing Spare Part CD-ROM drive USB mouse, carbon 8X Max DVD-ROM Drive 65-watt AC adapter Diskette drive Switzerland 3-wire power cord - Israel MultiBay battery pack Intel Pentium M (Banias) processor, - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 75
pointing stick) - Greece 4X Max DVD+RW/R and CD-RW combo drive Keyboard (including pointing stick) - United States Keyboard (including pointing stick) - United Kingdom Keyboard (including pointing stick) - Germany Keyboard (including pointing stick) - France Maintenance and Service Guide 3-13 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 76
Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number 344391-061 344391-071 344391-081 344391-091 344391-121 stick) - Slovenia Keyboard (including pointing stick) - Israel Keyboard (including pointing stick) - Switzerland 3-14 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 77
Misc Screw Kit Fan assembly 802.11b wireless LAN (ROW) Wireless LAN card 802.11b wireless LAN (MOW) Wireless LAN card Trusted Platform Module (TPM) Intel Pentium M (Dothan) processor, 1.8 GHz 24X Max DVD/CD-RW combo drive Button board LED board (includes cable) Maintenance and Service Guide 3-15 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 78
hard drive, retaining) 60-GB (7200-rpm) hard drive (includes bezel and frame) 802.11b/g modem board (MOW) mini PCI communications board 802.11b/g modem board (ROW) mini PCI communications board Keyboard (including pointing stick) - Greece Bk Integrated smart card 3-16 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 79
and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ 5.0-mm socket for system board standoffs ■ Flat-bladed screwdriver Maintenance and Service Guide 4-1 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 80
the work area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Ä CAUTION: When servicing the - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 81
■ Avoid dropping drives from any height onto any surface. ■ After removing a hard drive, a CD-ROM drive, or a diskette drive, place it in a static-proof bag. ■ Avoid exposing a hard drive to products that sensitivity. Networks built into many integrated circuits Maintenance and Service Guide 4-3 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 82
electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations. ■ Place items on a grounded surface before removing them from their containers. ■ Always be properly grounded when touching a sensitive component or assembly. 4-4 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 83
components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ■ Avoid contact with pins, leads, or circuitry. ■ Turn off power and input signals before inserting or removing connectors or test equipment. Maintenance and Service Guide 4-5 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 84
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ± - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 85
Removal and Replacement Preliminaries Other grounding equipment recommended for use in preventing electrostatic damage of one-megohm resistance. ■ Static-dissipative tables or floor mats with hard ties to the ground. ■ Field service kits. ■ Static awareness labels. ■ Material-handling packages. ■ - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 86
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V 4-8 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 87
fifty-seven screws and standoffs, in fifteen different sizes, that must be removed, replaced, and/or loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, "Screw Listing," for detailed information on screw sizes - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 88
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5-2 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 89
the notebook for disassembly Battery pack Hard drive 0 2 to remove, 6 to disassemble Notebook feet 0 Mini PCI communications board 1 MultiBay device 0 Bluetooth wireless communications 3 board Integrated smart card 0 Keyboard 2 Modem board 2 Memory expansion board 0 Switch - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 90
Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.21 LED board 0 5.22 Button board 2 5.23 System board 5 screws, 2 standoffs 5-4 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 91
devices connected to the notebook. 3. Disconnect the power cord. 4. Remove the battery pack by following these steps: Spare Part Number Information Battery packs Primary battery pack, Li-Ion, 6-cell, 3.6-Ah, 48-Wh 338669-001 Battery pack, 6-cell 346886-001 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 92
upside down, with the front panel facing you. b. Slide and hold the battery release latch 1 toward the back of the notebook. c. Use the notch in the battery pack to slide the battery pack to the left 2. d. Remove the battery pack. Removing the Battery Pack 5-6 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 93
the battery bezel by sliding it down and off of the battery pack. ✎ The battery bezel is included in the Miscellaneous Plastics Kit, spare part number 344411-001. Removing the Battery Bezel Reverse the above procedure to install the battery pack and battery bezel. Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 94
Removal and Replacement Procedures Spare Part Number Information Hard drives (include hard drive frame and connector) 80-GB (5400-rpm) 60-GB (7200-rpm) 60-GB (5400-rpm) 40-GB (5400-rpm) 30-GB (4200-rpm) 344407-001 365438-001 344406-001 344405-001 344404-001 6. Remove the hard drive by following - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 95
Removal and Replacement Procedures d. Lift the hard drive cover up and swing it back 1. e. Use the Mylar tab 2 to slide the hard drive to the left 3 to disconnect it from the system board. f. Remove the hard drive. Removing the Hard Drive Maintenance and Service Guide 5-9 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 96
drive to the hard drive frame. i. Remove the hard drive from the hard drive frame 4. j. Remove the hard drive connector from the hard drive 5. Removing the Hard Drive Bracket and Connector Reverse the above procedure to reassemble and install the hard drive. 5-10 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 97
5.4 Notebook Feet The notebook feet are adhesive-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics Kit, spare part number 344411-001. The notebook feet attach to the base enclosure as illustrated below. Replacing the Notebook Feet Maintenance and Service Guide 5-11 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 98
Removal and Replacement Procedures 5.5 Mini PCI Communications Board Spare Part Number Information Mini /g modem board (ROW) Wireless LAN cards 802.11b (MOW) 802.11b (ROW) 325525-001 325526-001 325526-291 339742-291 368247-001 368248-001 345641-001 345640-001 5-12 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 99
cover to the notebook. 4. Lift the right side of the cover up and swing it to the left 2. 5. Remove the cover. ✎ The Mini PCI compartment cover is included in the Miscellaneous Plastics Kit, spare part number 344411-001. Removing the Mini PCI Compartment Cover Maintenance and Service Guide 5-13 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 100
Removal and Replacement Procedures 6. If a wireless communications device is installed in this compartment, disconnect the two antenna cables from the Mini PCI communications board from the modem 3. Disconnecting the Cables from the Mini PCI Communications Board 5-14 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 101
1 that secure the Mini PCI communications board to the socket. The board rises up. 9. Pull the board away from the socket at a 45-degree angle 2. Removing the Mini PCI Communications Board Reverse the above procedure to install a Mini PCI communications board. Maintenance and Service Guide 5-15 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 102
Removal and Replacement Procedures 5.6 MultiBay Device Spare Part Number Information MultiBay devices 24X Max CD-ROM drive 24X Max DVD/CD-RW combo drive 4X Max DVD+RW/R and CD-RW combo drive 8X Max DVD-ROM Drive Diskette drive MultiBay battery pack 100044-001 346789-001 344256-001 173949-001 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 103
Removal and Replacement Procedures 5.7 Bluetooth Wireless Communications Board Spare Part Number Information Bluetooth wireless communications board 348276-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Turn the notebook upside down, with the right side facing you. 3. - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 104
board to the Bluetooth cover 2. 7. Remove the cover from the board. ✎ The Bluetooth cover is included in the Miscellaneous Plastics Kit, spare part number 344411-001. Removing the Bluetooth Board Reverse the above procedure to install a Bluetooth board. 5-18 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 105
Removal and Replacement Procedures 5.8 Integrated Smart Card Spare Part Number Information Integrated smart card 379336-001 ✎ The integrated smart card is located in the bottom PC Card slot. 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove any PC Card or spacer from the - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 106
5. Eject the smart card from the notebook using a flat-bladed tool to press the small metal eject tab 1 to the left of the smart card. 6. Remove the card from the slot 2. Removing the Smart Card Reverse the above procedure to install the integrated smart card. 5-20 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 107
Removal and Replacement Procedures 5.9 Keyboard Spare Part Number Information Keyboards (include pointing stick) Brazil 344391-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Turn the notebook upside down, with the front facing you. Maintenance and Service Guide 5-21 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 108
Removal and Replacement Procedures 3. Remove the two T8M2.5×11.0 screws that secure the keyboard to the notebook. Removing the Keyboard Screws 5-22 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 109
Removal and Replacement Procedures 4. Turn the notebook right-side up, with the front facing you. 5. Open the notebook. 6. Slide the four tabs on the the rear edge of the keyboard up and swing it forward 2 until it rests on the palm rest. Releasing the Keyboard Maintenance and Service Guide 5-23 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 110
Removal and Replacement Procedures 8. Release the zero insertion force (ZIF) connector 1 to which the pointing stick cable is attached and disconnect the cable 4. Disconnecting the TouchPad and Keyboard Cables Reverse the above procedure to install the keyboard. 5-24 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 111
Removal and Replacement Procedures 5.10 Modem Board Modem board Spare Part Number Information 325521-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Release the keyboard (refer to Section 5.9). 3. Disconnect the modem cable 1 from the modem board. 4. Remove the two PM2 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 112
Removal and Replacement Procedures 5.11 Memory Expansion Board Spare Part Number Information Memory expansion boards, 333-MHz 1024-MB DDR 512-MB DDR 256-MB DDR 336579-001 336578-001 336577-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard (refer to - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 113
the retaining tabs 1 that secure the memory expansion board to the socket. The board rises up. 6. Pull the board away from the socket at a 45-degree angle 2. Removing a Memory Expansion Board Reverse the above procedure to install a memory expansion board. Maintenance and Service Guide 5-27 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 114
Removal and Replacement Procedures 5.12 Switch Cover Switch cover Spare Part Number Information 344400-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard (refer to Section 5.9). 3. Close the notebook. 4. Turn the notebook upside down, with the rear panel - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 115
on the middle of the switch cover 1 to disengage it from the notebook. 9. Swing the rear edge of the switch cover up and forward 2. 10. Remove the switch cover. Removing the Switch Cover Reverse the above procedure to install the switch cover. Maintenance and Service Guide 5-29 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 116
Removal and Replacement Procedures 5.13 Keyboard Plate ✎ The keyboard plate is included in the Miscellaneous Plastics Kit, spare part number 344411-001. 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard (refer to Section 5.9). 3. Remove the switch cover (refer to - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 117
5.13). 5. Remove the PM3.5×3.0 screw 1 that secures the security card to the system board. 6. Lift the security module straight up 2 to disconnect it from the system board. Removing the Security Module Reverse the above procedure to install the security card. Maintenance and Service Guide 5-31 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 118
Removal and Replacement Procedures 5.15 Fan Assembly Fan assembly Spare Part Number Information 345065-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard (refer to Section 5.9). 3. Remove the switch cover (refer to Section 5.12). 4. Remove the keyboard - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 119
Removal and Replacement Procedures 7. Lift the left side of the fan assembly 1 until it rests at an angle. 8. Slide the fan assembly up and to the left 2 to remove it from the notebook. Removing the Fan Assembly Maintenance and Service Guide 5-33 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 120
Removal and Replacement Procedures 9. Remove the three PM2.0×3.0 screws 1 that secure the fan to the fan housing. 10. Remove the fan 2. Removing the Fan from the Fan Assembly Reverse the above procedure to install the fan assembly. 5-34 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 121
(refer to Section 5.9) ❏ Switch cover (refer to Section 5.12) ❏ Keyboard plate (refer to Section 5.13) ❏ Fan assembly (refer to Section 5.15) 2. Remove the four T8M2.5×5.0 screws that secure the heat sink bracket to the system board. Removing the Heat Sink Maintenance and Service Guide 5-35 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 122
of the heat sink up 1 until the thermal grease bond between the heat sink and the processor disengages. 4. Slide the heat sink forward 2 until the cooling fins 3 clear the top cover. 5. Lift the heat sink straight up to remove it. Removing the Heat Sink 5-36 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 123
from the underside of the heat sink 1 and processor surfaces 2 each time you remove the heat sink. Then apply new thermal grease to both surfaces. Removing the Thermal Grease From the Heat Sink and Processor Reverse the above procedure to install the heat sink. Maintenance and Service Guide 5-37 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 124
disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Switch cover (refer to Section 5.12) ❏ Keyboard plate (refer to Section 5.13) ❏ Fan assembly (refer to Section 5.15) ❏ Heat sink (refer to Section 5.16) 5-38 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 125
socket. 3. Lift the processor straight up 2 to remove it. ✎ Note that the gold triangle 3 on the processor should be aligned in the lower right corner when you install the processor. Removing the Processor Reverse the above procedure to install the processor. Maintenance and Service Guide 5-39 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 126
Removal and Replacement Procedures 5.18 Display Assembly Spare Part Number Information Display assemblies 14.1-inch, TFT, SXGA+ 14.1-inch, TFT, XGA 344397-001 344396-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Disconnect the wireless antenna cables from the Mini PCI - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 127
and microphone cable 2 from the system board. 5. Remove the left and right wireless antenna cables 3 from the three clips in the top cover. 6. Remove the left and right wireless antenna cables from the hole 4 in the system board. Disconnecting the Display Cables Maintenance and Service Guide 5-41 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 128
Procedures 7. Close the notebook. 8. Turn the notebook upside down, with the rear panel facing you. 9. Remove the following screws: 1 Two T8M2.5×9.0 screws from the rear panel 2 Two T8M2.5×9.0 screws from the bottom of the notebook Removing the Display Screws 5-42 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 129
left 2 and right 2 display hinge covers from the display assembly. ✎ The display hinge covers are included in the Miscellaneous Plastics Kit, spare part number 344411-001. Removing the Display Assembly Reverse the above procedure to install the display assembly. Maintenance and Service Guide 5-43 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 130
Removal and Replacement Procedures 5.19 Top Cover Spare Part Number Information Top cover (includes TouchPad) 344398-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Memory shield (refer to Section 5.11) ❏ - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 131
3. Remove the following screws: 1 Nine T8M2.5×9.0 screws from the bottom of the notebook 2 Three PM2.5×3.5 screws from the MultiBay 3 Two PM2.5×3.5 screws from the hard drive bay 4 Two T8M2.5×5.5 screws from the rear panel Removing the Top Cover Screws Maintenance and Service Guide 5-45 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 132
Removal and Replacement Procedures 4. Turn the notebook right-side up, with the front facing you. 5. Disconnect the RTC battery cable 1 from the system to the left 5 to disengage the audio connectors 6 from the top cover. 9. Remove the top cover. Removing the Top Cover Reverse the above procedure - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 133
Removal and Replacement Procedures 5.20 RTC Battery ✎ The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 344411-001. 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Memory shield ( - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 134
Removal and Replacement Procedures 3. Lift the RTC battery out of the top cover clip. Removing the RTC Battery Reverse the above procedure to install the RTC battery. 5-48 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 135
Removal and Replacement Procedures 5.21 LED Board Spare Part Number Information LED board (includes cable) 346884-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Memory shield (refer to Section 5.11) ❏ - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 136
Removal and Replacement Procedures 3. Release the ZIF connector 1 on the system board to which the LED board cable is attached, and then disconnect the cable 2. 4. Lift the board straight up to remove it 3. 5. Release the ZIF connector 4 on the LED board to which the LED board cable is attached and - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 137
Removal and Replacement Procedures 5.22 Button Board Button board Spare Part Number Information 346883-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Memory shield (refer to Section 5.11) ❏ Switch cover - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 138
screws 1 that secure the button board to the notebook. 4. Lift the front and rear edges of the button board to disconnect it from the system board 2. 5. Remove the button board. Removing the Button Board Reverse the above procedure to install the button board. 5-52 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 139
Removal and Replacement Procedures 5.23 System Board Spare Part Number Information System boards Includes 64-MB discrete video memory Includes 32-MB discrete video memory 346885-001 344401-001 ✎ When replacing the system board, ensure that the following components are removed from the defective - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 140
Removal and Replacement Procedures 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ MultiBay device (refer to Section 5.6) ❏ Keyboard (refer to Section 5.9) ❏ Memory shield (refer to Section 5.11) ❏ Switch cover (refer to Section 5.12) ❏ Keyboard - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 141
the speaker cable 1. 3. Remove the five T8M2.5×5.0 screws 2 that secure the system board to the notebook. 4. Use a 5.0-mm socket to remove the two HM2.5×9.0 standoffs 3 that secure the system board to the notebook. Removing the System Board Screws and Standoffs Maintenance and Service Guide 5-55 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 142
Procedures 5. Lift the front edge of the system board 1 until it rests at an angle. 6. Slide the system board forward at an angle, and then lift it straight up to remove it 2. Removing the System Board Reverse the above procedure to install the system board. 5-56 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 143
40 cm 31.78 cm 26.19 cm Weight With 6-cell battery pack and MultiBay weight saver With 6-cell battery pack and MultiBay DVD-ROM drive 2.25 kg 2.46 kg Stand-alone power requirements Nominal operating in 4.96 lb 5.42 lb 50°F to 95°F 41°F to 95°F -4°F to 140°F Maintenance and Service Guide 6-1 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 144
175 g, 2 ms, half-sine ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. 6-2 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 145
60 Hz Brightness 180 nits typical Pixel resolution Pitch Format Configuration 0.204 × 0.204 mm 1400 × 1050 RGB stripe Backlight CCFT Character display 80 × 25 Total power 4 W consumption Viewing angle +/-40° horizontal, +20/-40° vertical typical Maintenance and Service Guide 6-3 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 146
rate 60 Hz Brightness 180 nits typical Pixel resolution Pitch Format Configuration 0.279 × 0.279 mm 1024 × 768 RGB stripe Backlight CCFT Character display 80 × 25 Total power 4 W consumption Viewing angle +/-40° horizontal, +20/-40° vertical typical 6-4 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 147
Specifications Table 6-4 Hard Drives User capacity per drive1 60-GB ° C (41° to 131° F) 11 GB = 1,073,741,824 bytes. 2Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the HP Customer Care Center for details. Maintenance and Service Guide 6-5 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 148
Specifications Table 6-5 External AC Adapter Weight 0.29 kg Power supply Operating voltage Operating current Operating frequency range Maximum transient 90 to 264 VAC RMS 1.6 A RMS 47 to 63 Hz AC 4/50 kV 0.65 lb Table 6-6 Primary 6-Cell, Li-Ion Battery Pack Dimensions Height Width Depth - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 149
Table 6-7 Optional High-Capacity 8-Cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight 1.90 cm 7. 41°F to 113°F 32°F to 140°F Recharge time System in off mode or Standby System on (depending on system power consumption) 2 to 3 hours 3 to 5 hours Maintenance and Service Guide 6-7 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 150
Table 6-8 Optional MultiBay 8-Cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight 1.30 cm °C 41°F to 113°F 32°F to 140°F Recharge time System in off mode or Standby System on (depending on system power consumption) 2 to 3 hours 3 to 5 hours 6-8 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 151
Specifications Table 6-9 24X DVD/CD-RW Combo Drive and 24X CD-ROM Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 152
Table 6-9 24X DVD/CD-RW Combo Drive and 24X CD-ROM Drive (Continued) Audio output level Line-out, 0.7 Vrms Cache buffer 128 KB/s Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 3600 KB/s (150 KB/s at 1X CD rate) 1500 KB/s (150 KB/s at 1X CD rate) 3600 KB - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 153
Table 6-10 8X DVD-ROM Drive and DVD+RW/R and CD-RW Combo Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 154
Hardware DMA System Function DMA0 Available for audio DMA1* Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2* Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5* Available for PC Card DMA6 Not - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 155
optical drive) IRQ15 System use ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 156
Table 6-13 System I/O Addresses System Function (shipping CPU Counter/timer registers Unused Keyboard controller Port B Unused Keyboard controller Unused NMI enable/real time clock (RTC) Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 6-14 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 157
Specifications Table 6-13 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused Unused 201 Joystick (decoded in ESS1688) 202 - 21F Unused 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 158
370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer-OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Reserved (parallel port/no EPP support) 3C0 - 3DF VGA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 Unused - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 159
A Connector Pin Assignments Table A-1 RJ-45 Network Interface Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused Pin Signal 5 Unused 6 Receive - 7 Unused 8 Unused Maintenance and Service Guide A-1 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 160
Connector Pin Assignments Table A-2 RJ-11 Modem Pin Signal 1 Unused 2 Tip 3 Ring Pin Signal 4 Unused 5 Unused 6 Unused Table A-3 Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - A-2 Pin Signal 3 Data + 4 Ground Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 161
analog Pin Signal 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock Maintenance and Service Guide A-3 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 162
Connector Pin Assignments Table A-6 Audio Line-Out Pin Signal 1 Audio out Pin Signal 2 Ground Table A-7 Microphone Pin Signal 1 Audio in Pin Signal 2 Ground A-4 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 163
16 Initialize paper 17 Select in 18 Ground 19 Ground 20 Ground 21 +5VS 22 PTF 23 EXTFDD_VCC (+5V) 24 Ground 25 Ground Maintenance and Service Guide A-5 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 164
Connector Pin Assignments Table A-9 Serial Pin Signal 1 Carrier detect 2 Receive data 3 Transmit data 4 Data terminal ready 5 Ground Pin Signal 6 Data set ready 7 Ready to send 8 Clear to send 9 Ring indicator A-6 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 165
it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord included with the notebook meets the requirements for use in the country where information on power cord requirements, contact an HP authorized reseller or service provider. Maintenance and Service Guide B-1 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 166
used. ■ The power cord must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 volts AC, as required by each country's power system. ■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 167
1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 Maintenance and Service Guide B-3 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 168
or VCTF, 3-conductor, 1.00 mm2 conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration. B-4 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 169
C Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 344412-001. Maintenance and Service Guide C-1 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 170
C-3 Hex M2.0×10.0 Alignment Pin Head mm Color Qty. Length Thread Width Silver 2 10.0 mm 2.0 mm 4.0 mm Where used: 3 Two alignment pins that secure the hard drive frame and connector to the hard drive (documented in Section 5.3) C-2 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 171
Screw Listing Torx T5M3.0×4.0 Screw, Phillips PM3.0×3.5 Screw, and Hex M2.0×10.0 Alignment Pin Locations Maintenance and Service Guide C-3 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 172
Screw Listing Table C-4 Phillips PM3.0×4.0 Screw mm Color Qty. Length Black 1 4.0 mm Where used: One screw that secures the hard drive to the notebook (documented in Section 5.3) Thread 3.0 mm Head Width 4.0 mm Phillips PM3.0×4.0 Screw Location C-4 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 173
Screw Listing Table C-5 Torx T8M2.5×5.0 Screw mm Color Qty. Length Thread Black 13 5.0 mm 2.5 mm Where used: One screw that secures the hard drive cover to the notebook (documented in Section 5.3) Head Width 4.0 mm Torx T8M2.5×5.0 Screw Location Maintenance and Service Guide C-5 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 174
Screw Listing Table C-5 Torx T8M2.5×5.0 Screw (Continued) mm Color Qty. Length Thread Black 13 5.0 mm 2.5 mm Where used: One screw that secures the fan assembly to the notebook (documented in Section 5.15) Head Width 4.0 mm Torx T8M2.5×5.0 Screw Location C-6 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 175
Screw Listing Table C-5 Torx T8M2.5×5.0 Screw (Continued) mm Color Qty. Length Black 13 5.0 mm Where used: Four screws that secure the heat sink to the notebook (documented in Section 5.16) Thread 2.5 mm Head Width 4.0 mm Torx T8M2.5×5.0 Screw Locations Maintenance and Service Guide C-7 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 176
Black 13 5.0 mm 2.5 mm Where used: 1 Two screws that secure the button board to the notebook (documented in Section 5.22) 2 Five screws that secure the system board to the notebook (documented in Section 5.23) Head Width 4.0 mm Torx T8M2.5×5.0 Screw Locations C-8 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 177
Width Black 3 3.5 mm 2.5 mm 4.0 mm Where used: One screw that secures the Mini PCI compartment cover to the notebook (documented in Section 5.5) Phillips M2.5×3.5 Screw Location Maintenance and Service Guide C-9 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 178
Black 3 3.5 mm 2.5 mm Where used: Two screws that secure the modem board to the notebook (documented in Section 5.10) Head Width 4.0 mm Phillips PM2.5×3.5 Screw Locations C-10 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 179
Screw Listing Table C-7 Phillips PM2.0×5.0 Screw mm Color Qty. Length Thread Black 1 5.0 mm 2.0 mm Where used: One screw that secures the Bluetooth cover to the notebook (documented in Section 5.7) Head Width 4.0 mm Phillips PM2.0×5.0 Screw Locations Maintenance and Service Guide C-11 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 180
Black 5 3.0 mm 1.5 mm Where used: Two screws that secure the Bluetooth board to the Bluetooth cover (documented in Section 5.7) Head Width 3.5 mm Phillips PM1.5×3.0 Screw Locations C-12 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 181
Listing Table C-8 Phillips PM1.5×3.0 Screw (Continued) mm Color Qty. Length Black 5 3.0 mm Where used: Three screws that secure the fan to the fan housing (documented in Section 5.15) Thread 1.5 mm Head Width 3.5 mm Phillips PM1.5×3.0 Screw Locations Maintenance and Service Guide C-13 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 182
Screw Listing Table C-9 Torx T8M2.5×11.0 Screw mm Color Qty. Length Silver 2 11.0 mm Where used: Two screws that secure the keyboard to the notebook (documented in Section 5.9) Thread 2.5 mm Head Width 5.0 mm Torx T8M2.5×11.0 Screw Locations C-14 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 183
15 9.0 mm 2.5 mm Where used: 1 Two screws that secure the switch cover to the notebook (documented in Section 5.12) 2 Four screws that secure the display assembly to the notebook (documented in Section 5.18) Head Width 5.0 mm Torx T8M2.5×9.0 Screw Locations Maintenance and Service Guide C-15 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 184
9.0 mm Where used: Nine screws that secure the top cover to the notebook (documented in Section 5.19) Thread 2.5 mm Head Width 5.0 mm Torx T8M2.5×9.0 Screw Locations C-16 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 185
Screw Listing Table C-11 Torx T8M2.5×7.0 Screw mm Color Qty. Length Thread Black 1 7.0 mm 2.5 mm Where used: One screw that secures the fan assembly to the notebook (documented in Section 5.15) Head Width 5.0 mm Torx T8M2.5×7.0 Screw Locations Maintenance and Service Guide C-17 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 186
Thread Width Black 5 3.5 mm 2.5 mm 4.0 mm Where used: Five screws that secure the top cover to the notebook (three in the MultiBay, two in the hard drive bay; documented in Section 5.6) Phillips M2.0×3.5 Screw Locations C-18 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 187
Screw Listing Table C-13 Torx T8M2.5×5.5 Screw mm Color Qty. Length Black 2 5.5 mm Where used: Two screws that secure the top cover to the notebook (documented in Section 5.19) Thread 2.5 mm Head Width 5.0 mm Torx T8M2.5×5.5 Screw Locations Maintenance and Service Guide C-19 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 188
Screw Listing Table C-14 Hex M2.5×9.0 Standoffs mm Color Qty. Length Thread Silver 2 9.0 mm 2.5 mm Where used: Two standoffs that secure the system board to the notebook (documented in Section 5.23) Head Width Hex M2.5×9.0 Standoff Locations C-20 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 189
Screw Listing Table C-15 Phillips M3.5×3.0 Screw mm Color Qty. Length Thread Black 1 3.0 mm 2.0 mm Where used: One screw that secures the security card to the system board (documented in Section 5.14) Head Width 3.5 mm Phillips M3.5×3.0 Screw Location Maintenance and Service Guide C-21 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 190
A AC adapter spare part number 3-12 specifications 6-6 AC power connector, location 1-17 applications key, location 1-19 audio line-out jack location 1-15 pin assignments A-4 audio troubleshooting 2-25 B base enclosure illustrated 3-6 spare part number 3-7 battery bay, location 1-24 battery bezel - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 191
keys, location 1-19 D design overview 1-26 diagnostics configuration information 2-7 test information 2-8 Diagnostics for Windows 2-2, 2-7 disassembly sequence chart 5-3 diskette drive, OS loading problems 2-23 diskette drive, spare part number 3-7, 3-10 display assembly illustrated 3-2 removal 5-40 - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 192
hard drive bay, location 1-15, 1-25 hard drive cover, removal 5-8 hard drive light, location 1-23 hard drive security screw, location 1-25 heat sink illustrated 3-4 removal 5-35 spare part number 3-5, 5-35 I I/O address specifications 6-14 infrared port, location 1-15 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 193
board illustrated 3-4 removal 5-25 spare part number 3-5, 5-25 modem jack, pin assignments A-2 modem, troubleshooting 2-30 monitor connector location 1-17 pin assignments A-3 mouse, spare part number 3-11 MultiBay battery pack, spare part number 3-7, 3-10 Index-4 Maintenance and Service Guide - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 194
2-30 nonfunctioning device, troubleshooting 2-18, 2-27 notebook feet illustrated 3-8 locations 5-11 notebook specifications 6-1 num lock key, location 1-19 num lock light, location 1-20 numeric keypad, location 1-19 O operating system loading, troubleshooting 2-19 optical drive, spare part numbers - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 195
location 1-17 pin assignments A-6 serial number 3-1, 5-2 service considerations 4-2 smart card removal 5-19 spare part number 3-7, 3-16, 5-19 specifications AC adapter 6-6 battery pack 6-6, 6-7, 6-8 CD-ROM drive 6-9 display 6-3, 6-4 DMA 6-12 DVD+RW/R and CD-RW Combo drive 6-11 DVD/CD-RW combo drive - Compaq nc6000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 196
2-16 volume control buttons, location 1-15 W Windows logo key, location 1-19 wireless LAN card illustrated 3-6 removal 5-12 spare part numbers 3-7, 5-12 wireless on/off button, location 1-21 wireless on/off light, location 1-23 workstation precautions 4-5 Maintenance and Service Guide Index-7
Maintenance and Service
Guide
HP Compaq nc6000 Business Notebook
Document Part Number: 335167-004
July 2006
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.