Compaq nc6000 HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 55

Flowchart 2.13-No OS Loading, Diskette Drive

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Troubleshooting Flowchart 2.13-No OS Loading, Diskette Drive Y OS not loading from diskette drive. Reseat diskette drive. OS loading? N Done Y Nonsystem disk message? N N Boot from another device? Y N Diskette drive enabled in the Setup utility? Y Y Is diskette drive boot order correct? N N Bootable diskette in drive? Y Install bootable diskette and reboot notebook. Go to "Flowchart 2.17-Nonfunctioning Device" Enable drive and cold boot notebook. Clear CMOS. Refer to Section "1.3 Clearing a Password" for instructions. Check diskette for system files. Try different diskette. Y Nonsystem disk error? N 1. Replace diskette drive. 2. Replace system board. Y OS loading? Done N Change boot priority using the Setup utility. Go to "Flowchart 2.17-Nonfunctioning Device" Maintenance and Service Guide 2-23

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Troubleshooting
Maintenance and Service Guide
2–23
Flowchart 2.13—No OS Loading, Diskette Drive
Done
Y
N
Reseat
diskette drive.
OS not loading
from
diskette drive.
Done
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
N
N
OS
loading?
Nonsystem
disk message?
Bootable
diskette
in drive?
Install bootable
diskette and
reboot notebook.
Check diskette
for system files.
Try different
diskette.
1. Replace diskette
drive.
2. Replace system
board.
Nonsystem
disk error?
OS
loading?
Boot
from another
device?
Enable drive
and cold boot
notebook.
Is diskette
drive boot
order
correct?
Change boot
priority using
the Setup utility.
Go to
“Flowchart
2.17—Nonfunc-
tioning Device”
Diskette
drive enabled
in the Setup
utility?
Go to
“Flowchart
2.17—Nonfunc-
tioning Device”
Clear CMOS.
Refer to
Section
“1.3
Clearing a
Password”
for
instructions.