Dell A940 All In One Personal Printer Owner's Manual - Page 57

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Page 57 highlights

Paper misfeeds or multiple sheets feed Make sure: • You use a paper recommended for inkjet printers. • You do not force the paper into the printer. • You do not load too much paper in the printer. For help, see page 14. • You load the paper correctly. • The printer is on a flat, level surface. • The paper guide rests against the left edge of the paper and does not cause the paper to bow in the paper support. • You select the correct paper type and size in Print Properties, Preferences, or in the All-In-One Center. Envelopes do not feed properly If regular paper feeds without problems, make sure: • You load the envelopes correctly. For help, see page 15. • You use an envelope size supported by the printer and select that size before you start your print job. • You have the correct paper type and size selected in Print Properties. Document does not print • Make sure the cartridges are properly installed. • Use an undamaged USB cable. • Check your printer status to make sure your document is not being held or paused. To check printer status: a Click Start → Settings → Printers. b Double-click the Dell A940 icon, and then click Printer. c Make sure no check mark appears next to Pause Printing. • Print a test page: a Click Start → Programs → Dell Printers → Dell AIO Printer A940 → Dell All-In-One Center. Troubleshooting 45

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Troubleshooting
45
Paper misfeeds or multiple sheets feed
Make sure:
•
You use a paper recommended for inkjet printers.
•
You do not force the paper into the printer.
•
You do not load too much paper in the printer. For help, see page 14.
•
You load the paper correctly.
•
The printer is on a flat, level surface.
•
The paper guide rests against the left edge of the paper and does not cause
the paper to bow in the paper support.
•
You select the correct paper type and size in Print Properties, Preferences,
or in the All-In-One Center.
Envelopes do not feed properly
If regular paper feeds without problems, make sure:
•
You load the envelopes correctly. For help, see page15.
•
You use an envelope size supported by the printer and select that size
before you start your print job.
•
You have the correct paper type and size selected in Print Properties.
Document does not print
•
Make sure the cartridges are properly installed.
•
Use an undamaged USB cable.
•
Check your printer status to make sure your document is not being held or
paused. To check printer status:
a
Click
Start
→
Settings
→
Printers
.
b
Double-click the
Dell A940
icon, and then click
Printer
.
c
Make sure no check mark appears next to Pause Printing.
•
Print a test page:
a
Click
Start
→
Programs
→
Dell
Printers
→
Dell
AIO Printer A940
→
Dell
All-In-One
Center
.