Dell Alienware 27 Gaming AW2724HF Alienware AW2724HF Monitor Users Guide - Page 76
the DP/HDMI
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Common symptoms What you experience Possible solutions No input signal when user controls are pressed No picture, the LED • Check the signal source. Ensure that light is white the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. • Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. • Reset the computer or video player. The picture does The picture cannot • Due to different video formats not fill the entire fill the height or (aspect ratio), the monitor may screen width of the screen display in full screen. • Run the built-in diagnostics. For more information, see SelfDiagnostic. The displayed Display will freeze, pictures appear has black screen or incorrectly when display abnormal the DP/HDMI screen cable is connected through a USB-C adapter or dock to your laptop or desktop Do not use a USB-C adapter or dock. Connect the DP/HDMI cable directly to your laptop or desktop. 76 | Troubleshooting