Dell Alienware 27 Gaming AW2724HF Display Manager 2.1 for Windows Users Guide
Dell Alienware 27 Gaming AW2724HF Manual
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- Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 1
Dell Display Manager 2.1 for Windows User's Guide - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 2
NOTE: A NOTE indicates important information that helps you make better use of your computer. Copyright © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 3
Contents Overview 5 System Requirements 5 Downloading and setting up the DDM 2.1 6 Downloading the DDM 2.1 6 Connecting the monitor to your computer 6 Before launching the DDM 2.1 7 Launching DDM 2.1 8 Menu Launcher 8 Main Menu 14 Adjusting the brightness and contrast 16 Managing multiple - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 4
44 Import/Export application settings 45 Additional settings of DDM 2.1 48 Help 49 Troubleshooting 51 Understand the different states of DDM 2.1 51 Dell monitors not supported by DDM 2.1 52 Unable to detect supported Dell monitor 52 Compatibility between DDM 1.x and DDM 2.1 52 Getting more - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 5
you hover your cursor over the DDM icon. System Requirements DDM 2.1 supports the following x86-based Windows: • Windows 10 build 17763 and NOTE: Certain functions are hardware dependent. Refer to your monitor user guide for information about the functions that are available. NOTE: Screenshots in - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 6
your computer. You can also visit https://www.dell.com/support/ddm and download the software from the site. The Dell support website detects the OS of the device, and Dell Display are specified in the monitor user guide. NOTE: The connectivity diagrams are for illustrative purposes only. Refer to your - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 7
Before launching the DDM 2.1 Before launching the DDM 2.1, select Others on the monitor's On-screen Display (OSD), and ensure that the DDC/CI function is set as On. NOTE: Only Easy Arrange is enabled if DDC/CI function is set as Off. Before launching the DDM 2.1 │ 7 - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 8
Launching DDM 2.1 Menu Launcher Click the DDM 2.1 icon on the system taskbar to open the Menu Launcher box. When multiple Dell monitors are connected to the computer, you can select any monitor from the drop-down list to control the settings of the monitor. Alternatively, you can open the menu - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 9
Brightness/Contrast Adjust the brightness and contrast (or luminance) level of the selected model. If you have multiple monitors, select the monitor from the drop-down list or move the dialog to the monitor you want to adjust. NOTE: The minimum value of contrast setting is set to 25% to maintain the - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 10
Color Change color preset to suit user preferences on the screen. Click More for more settings. NOTE: For more information, refer to Auto change color preset when using specific application. 10 │ Launching DDM 2.1 - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 11
Easy Arrange A list of the recommended or recently used layouts and easy memory profiles are displayed for quick selection, as shown in the following image. The Save Current Layout function allows you to save the current window arrangement on screen as a custom layout. Launching DDM 2.1 │ 11 - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 12
KVM After setting up the KVM, you can switch keyboard and mouse between computers. Refer to the section Setting up the KVM to use the Setup wizard. Gaming For the monitors that support vision engine, you can select and switch the Vision Engine modes from the Gaming function. 12 │ Launching DDM 2.1 - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 13
Feature Quick Access to DDM Function Description Shortcut key to launch the Menu Launcher box • Configure your preferred hotkey (for example, Alt+M) to launch the Menu Launcher. • To customize your preferred hotkey, select Personalize. Select the monitor when mul tip le monitors are connected or - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 14
Main Menu Launch DDM 2.1 by one of the following methods: • On the system taskbar, right-click the DDM icon, and select Open Dell Display Manager.... • Click the DDM icon from the Menu Launcher box. 14 │ Main Menu - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 15
The menu system provides a set of menu and submenus to adjust the DDM 2.1 functions. Main Menu │ 15 - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 16
Adjusting the brightness and contrast On the DDM 2.1 menu, select Brightness/Contrast to change the brightness and contrast levels. Feature Function Description Brightness/ Brightness / Contrast Contrast • Adjust the brightness and contrast of the monitor. Enable Display matrix control • - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 17
on your monitor are displayed. You can assign each input a name and an USB upstream port. NOTE: For more information, refer to your monitor user guide for the available inputs. Managing multiple video inputs │ 17 - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 18
Configuring the Picture-in-Picture/Picture-by-Picture (PIP/ PBP) mode 1. Click the PIP/PBP mode to enable the split screen function on the supported models. 2. Click Toggle between positions to change the PIP position. 3. From the Input 1 drop-down list, select the main input, followed by selecting - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 19
5. Click Video Swap to swap input sources. NOTE: For more information, refer to your monitor user guide for the available PIP/PBP functions. Managing multiple video inputs │ 19 - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 20
Assigning shortcut keys You can assign shortcut keys for quick access to the Input Source functions. Feature Hotkeys Function Description Toggle current input source • Configure your preferred hotkey (for example, Alt+C) to toggle the input sources. You can also change to your preferred hotkey. - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 21
. You can also change to your preferred hotkey. NOTE: The underscan function is supported only on the following models: • Dell U4320Q • Dell U4323QE NOTE: For more information, refer to your monitor user guide for the available PIP/PBP functions. NOTE: If there are multiple monitors connected - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 22
mode from the drop-down list for each application to associate preset to the applications. Feature Color Function Manual Auto Night light Description • Select the color preset mode manually from the user interface. • Enable this function to activate the color preset mode automatically when the - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 23
Auto change color preset when using specific application 1. Select Auto. 2. Click Add application. 3. Select desired applications and click OK. Setting the monitor display mode │ 23 - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 24
4. Select desired color preset when using the application. NOTE: The color preset mode assignments for batch files, scripts, shortcuts, and non-executable files, such as zip archives or packed files, are not supported. 24 │ Setting the monitor display mode - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 25
Organizing windows with Easy Arrange The Easy Arrange menu simplifies the way applications are displayed on windows on your monitor. Layout Perform the following steps to organize the windows: 1. Select any of the predefined layouts to virtually divide the screen into multiple zones. 2. Drag the - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 26
Portrait mode of the Easy Arrange layouts are displayed when you rotate the monitor Perform the following steps to customize an existing layout: 1. Hover the mouse pointer over the layout to be customized, and click the pen icon. 2. Click and drag the partition line until the layout is customized to - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 27
Easy Memory Easy Memory allows user to save application or files in their respective partition into different profiles and restore them manually, by scheduled time or at system start-up. Perform the following steps to create profile and launch it: 1. Click + to create a new profile. Organizing - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 28
2. Input the profile name and select a layout. Click Next. 3. Assign application or file to be shown in each partition by clicking + or by dragging the file into partition. Click Next. 28 │ Organizing windows with Easy Arrange - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 29
4. Configure the time to launch the profile and click Finish. Easy Arrange Memory usability may vary according to application type and launch behavior. Easy Memory works with general productivity apps such as Microsoft Office, Adobe, Web browsers and more. Easy Memory might not be able to perform a - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 30
Settings Configure the personal preferences. Feature Easy Arrange Function Description Hotkey: Recent Configure a hotkey (for example, Alt+R) to select recently used layouts. You can also change to your preferred hotkey here. Allow application Enable this function to allow application snap to - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 31
NOTE: If an application window cannot fit in the zone defined by Easy Arrange, the application may not display properly. NOTE: The Span across multiple monitors can be enabled only for all connected monitors that have the same physical size, resolution, scaling settings, and are placed side-by-side. - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 32
Configuring the Gaming Settings You can configure the Gaming menu that is available only on Alienware and Dell Gaming monitors. 32 │ Configuring the Gaming Settings - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 33
Feature General Vision Engine Function Description Game enhance mode • Select the game enhance mode from the dropdown list. Response time • Select the response time from the drop-down list. Dark Stabilizer • Select the dark stabilizer from the drop-down list. Dark Stabilizer Toggle • - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 34
Setting up the KVM For monitors that support the KVM function, follow the on-screen instructions to set up the devices that are connected to the monitor. 1. Select the number of sources your monitor is connected to. 2. Pair the input sources - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 35
3. Connect keyboard and mouse to the monitor. Setting up the KVM │ 35 - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 36
4. Select a preferred layout. 5. Click Download to download Dell Display Manager (Windows) or Dell Display and Peripheral Manager (Mac) for other computers you wish to connect. Finally, click Next to save and exit KVM setup. NOTE: DDM 2.1 communicates with your monitor even when the monitor is - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 37
Changing KVM configuration You can change the KVM configuration after completing the KVM setup either by running the setup instructions again or changing the screen configuration by clicking Configure Screen. Setting up the KVM │ 37 - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 38
Feature Single Display PIP/PBP Function Description Change video Change current video input by clicking the desktop input computer icon or press hotkey. Video Swap Swap video input of main/sub by clicking arrow or press hotkey (only available in PIP or PBP side by side layout). USB Switch - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 39
2. Click Hotkeys to configure KVM hotkeys. NOTE: Only relevant hotkeys in accordance with your screen configuration will be displayed. Feature Hotkeys Function Description Switch between computers Configure your preferred hotkey (for example, ALT+P) to switch between the computers in single - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 40
Personalize settings Changing Menu Launcher configuration 1. Click Configure to change the quick access function on Menu Launcher. 2. Select function from the drop-down list. Click Add Function to add more functions to the Menu Launcher. 40 │ Personalize settings - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 41
3. Click Reset All to reset the functions of Menu Launcher. NOTE: The available functions may differ depending on the configuration of your monitor. Changing Launch DDM Hotkey configuration Personalize settings │ 41 - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 42
example, ALT+D) to bring up the Main Menu of the monitor where the mouse pointer is currently located. Applying energy conservation features On the supported Dell models, PowerNap energy conservation options are available under Others menu. You can choose to set the brightness of the monitor to the - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 43
the optimum color experience by matching the color space of the monitor with the International Color Consortium (ICC) profile. On the supported Dell models, Color Management options are available under Others menu. You can choose Automatically adjust the default color profile in Windows when - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 44
Changing the ICC profile in Windows Select a color profile from drop-down list of Color Profile in Display settings. Resetting monitor settings Click Reset to reset all monitor settings under Others menu. 44 │ Resetting monitor settings - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 45
Import/Export application settings You can use this function to export the monitor settings from one monitor and import into another monitor of the same model. 1. Click Export to store a copy of the application and monitor settings of selected monitor to a file and click OK when export is successful - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 46
2. To import the settings from a previously exported file, click Import and select the file. The monitor settings will be applied to all of the connected displays of the same model. 46 │ Import/Export application settings - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 47
3. DDM 2.1 will restart after the file is imported. Import/Export application settings │ 47 - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 48
Additional settings of DDM 2.1 There are additional DDM 2.1 settings available under Settings. Click Settings icon to make setting adjustments. Feature Settings Function Description Change application language Apply preferred language to DDM 2.1. The default preferred language is the first - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 49
Help There are additional software and monitor information available in Help. Click the "?" icon to access the Help screen. Help │ 49 - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 50
You can obtain software information by clicking here. You can also obtain model name, service tag, manufactured date, and firmware information of the monitor. Click Close to exit the Help screen. 50 │ Help - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 51
Troubleshooting Understand the different states of DDM 2.1 Feature Function DDM Icon Searching Description Searching for the supported monitors. Connected Unable to connect The supported monitors are connected. NOTE: You can right click to refresh if your supported monitor is not listed in the - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 52
has Screen Partition turned on. 4. DDC/CI is turned off. If DDM 2.1 is unable to detect and/or communicate with a supported Dell monitor, take the following actions to troubleshoot: 1. Make sure the video cable or USB upstream cable is properly connected to your monitor and your computer. Ensure all - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 53
You can Save Diagnostic Report or Save Monitor Asset Report to provide more information to Dell service center for troubleshooting. Save Diagnostic Report Right click on DDM 2.1 icon and select Save Diagnostic Report or click the Save Diagnostic Report button from Settings. The report - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 54
the latest four recently used Easy Arrange layout. NOTE: You may turn this function off when you want to use Span across multiple monitors. 54 │ Troubleshooting - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 55
Improve DDM 2.1 Check the Help Dell improve its product and services automatically if you consent to provide diagnostic and usage data to Dell server automatically. This data will help to improve Dell products and services. Improve DDM 2.1 │ 55 - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 56
Updating DDM 2.1 software and monitor firmware If your computer is connected to the Internet, you will be prompted to upgrade to a newer version of DDM 2.1 or monitor firmware when the updated version is available. It is recommended to download and install the latest DDM 2.1 application and monitor - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 57
2. After download is complete, a dialog box appears to prompt for confirmation. Follow the on-screen instruction to disconnect all other monitors before clicking Yes. 3. The DDM 2.1 will close, and Monitor Firmware Updater Utility will appear after you confirm to update firmware. - Dell Alienware 27 Gaming AW2724HF | Display Manager 2.1 for Windows Users Guide - Page 58
monitor. NOTE: You can obtain more information on monitor firmware update by clicking on the "?" icon in the Monitor Firmware Updater Utility. NOTE: Restart DDM 2.1 manually after monitor firmware update is complete. 58 │ Updating DDM 2.1 software and monitor firmware
Dell Display Manager 2.1
for Windows
User’s Guide