Dell E521 Owner's Manual - Page 46

Sound and Speaker Problems, No sound from speakers - manual

Page 46 highlights

Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. No sound from speakers NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off. C H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S - Ensure that the speakers are connected as shown on the setup diagram supplied with the speakers. If you purchased a sound card, ensure that the speakers are connected to the card. E N S U R E T H A T T H E C O R R E C T A U D I O S O L U T I O N I S E N A B L E D I N T H E B I O S S E T U P P R O G R A M - See "System Setup" on page 111. E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N - See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L - Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - Sound from the speakers is automatically disabled when headphones are connected to the computer's front-panel headphone connector. TE S T T H E E L E C T R I C A L O U T L E T - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. E L I M I N A T E P O S S I B L E I N T E R F E R E N C E - Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. R E I N S T A L L T H E S O U N D D R I V E R - See "Manually Reinstalling Drivers" on page 54. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Resolving Software and Hardware Incompatibilities" on page 55. 46 Solving Problems

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46
Solving Problems
Sound and Speaker Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
No sound from speakers
NOTE:
The volume control in some MP3 players overrides the Windows volume setting. If you have been listening
to MP3 songs, ensure that you did not turn the player volume down or off.
C
HECK
THE
SPEAKER
CABLE
CONNECTIONS
Ensure that the speakers are connected as shown on
the setup diagram supplied with the speakers. If you purchased a sound card, ensure that the speakers
are connected to the card.
E
NSURE
THAT
THE
CORRECT
AUDIO
SOLUTION
IS
ENABLED
IN
THE
BIOS
SETUP
PROGRAM
See
"System Setup" on page 111.
E
NSURE
THAT
THE
SUBWOOFER
AND
THE
SPEAKERS
ARE
TURNED
ON
See the setup diagram
supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to
eliminate distortion.
A
DJUST
THE
W
INDOWS
VOLUME
CONTROL
Click or double-click the speaker icon in the lower-right
corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
D
ISCONNECT
HEADPHONES
FROM
THE
HEADPHONE
CONNECTOR
Sound from the speakers is
automatically disabled when headphones are connected to the computer’s front-panel headphone
connector.
T
EST
THE
ELECTRICAL
OUTLET
Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
E
LIMINATE
POSSIBLE
INTERFERENCE
Turn off nearby fans, fluorescent lights, or halogen lamps to
check for interference.
R
EINSTALL
THE
SOUND
DRIVER
See "Manually Reinstalling Drivers" on page 54.
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
See "Resolving Software and Hardware Incompatibilities"
on page 55.