Dell Mobile Venue Pro User's Guide - Page 101
Messaging problems, Problem, Possible causes, Possible solutions, Troubleshooting
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Problem Possible causes Possible solutions Shortened standby time The length of standby time is affected by your service provider's system configuration. The same phone used with different service providers' systems does not have the same length of standby time. If you are located in an area where the network signal is weak, temporarily turn off your phone. The battery is depleted. In high-temperature environments, battery life will be shortened. Use a new battery. If you are not able to Change your location to connect to the network, the one where the network is phone will continue to send accessible, or temporarily out signals as it attempts to turn off your phone. locate a base station. Doing this consumes battery power and consequently shortens standby time. Messaging problems Unable to send or receive text messages. Your phone is in airplane mode with no wireless connectivity. 1 Touch Start → applications . 2 Touch Settings. 3 Under system, touch airplane mode. 4 Touch or drag the toggle switch to turn off the airplane mode. The signal strength is not strong enough. Try moving to a different location for better signal reception. Troubleshooting 101