Dell Mobile Venue Pro User's Guide - Page 98
Troubleshooting
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Page 98 highlights
Troubleshooting Problem Call-related problems SIM card error Poor reception Possible causes Possible solutions SIM card malfunction or damage. Take the SIM card to your service provider for testing. The SIM card is inserted improperly. Insert the SIM card properly. Dirt or dust on the SIM card's metal contacts. Use a soft, dry cloth to clean the SIM card's metal contacts. The network signal is too weak at your current location, for example, in a basement or near a tall building. Wireless transmissions can not effectively reach it. Move to a location where you can receive proper network signal. The network is busy at the current time (for example, during peak times, there may be too much network traffic to handle additional calls). Avoid using the phone at such times, or try again after waiting a short time. You are too far away from a You can request a service base station for your service area map from your service provider. provider. 98 Troubleshooting