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Epson BrightLink Pro 1450Ui Users Guide - Page 339

Solutions to Problems with the Remote Control, Solutions to Password Problems

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Solutions to Problems with the Remote Control If the projector does not respond to remote control commands, try the following solutions: • Check that the remote control batteries are installed correctly and have power. If necessary, replace the batteries. • Make sure you are operating the remote control within the reception angle and range of the projector. • Make sure the projector is not warming up or shutting down. • Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release the button to wake the remote control up. • Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projector's remote receivers. Dim the lights or move the projector away from the sun or interfering equipment. • If available, turn off one of the remote receivers in the projector's menu system, or check if all the remote receivers were turned off. • If you assigned an ID number to the remote control to operate multiple projectors, you may need to check or change the ID setting (feature not available with all projectors). • If you lose the remote control, you can purchase another from an authorized Epson reseller. Parent topic: Solving Projector or Remote Control Operation Problems Related references Remote Control Operation Related tasks Replacing the Remote Control Batteries Solutions to Password Problems If you cannot enter or remember a password, try the following solutions: • You may have turned on password protection without first setting a password. Try entering 0000 using the remote control. • If you have entered an incorrect password too many times and see a message displaying a request code, write down the code and contact Epson. Do not attempt to enter the password again. Provide the request code and proof of ownership for assistance in unlocking the projector. • If you set a Web Control password and forgot the user ID or password, try entering the following: • User ID: EPSONWEB • Default password: admin 339

Section	Page
Contents	3
Introduction to Your Projector	14
Projector Features	14
Product Box Contents	16
Additional Components	18
Optional Equipment and Replacement Parts	19
Warranty and Registration Information	20
Notations Used in the Documentation	21
Where to Go for Additional Information	21
Additional Projector Software and Manuals	21
Projector Part Locations	22
Projector Parts - Front/Side	23
Projector Parts - Top/Side	25
Projector Parts - Back Panel	26
Projector Parts - Base	28
Projector Parts - Control Panel	29
Projector Parts - Pen Stand	30
Projector Parts - Remote Control	31
Projector Parts - Control Pad	33
Projector Parts - Touch Unit	34
Setting Up the Projector	36
Projector Placement	36
Projector Setup and Installation Options	37
Projection Distance	39
Removing and Attaching the Cable Cover	39
Projector Connections	40
Connecting to Computer Sources	41
Connecting to a Computer for USB Video and Audio	41
Connecting to a Computer for VGA Video	43
Connecting to a Computer for HDMI Video and Audio	43
Connecting to a Computer for Pen Use or USB Mouse Control	44
Connecting a Computer to the Control Pad	45
Connecting to a Computer for Sound	47
Connecting to Video Sources	48
Connecting to an HDMI Video Source	48
Connecting to an MHL-Compatible Device	49
Connecting to a Component Video Source	50
Connecting to a Composite Video Source	50
Connecting to a Video Source for Sound	51
Connecting External Output Devices	52
Connecting to an External Computer Monitor	52
Connecting to an External DVI Monitor or Projector	53
Connecting to External Speakers	54
Connecting to External USB Devices	55
USB Device Projection	55
Connecting a USB Device or Camera to the Projector	56
Connecting a USB Device to the Control Pad	57
Selecting the Connected USB Source	59
Disconnecting a USB Device or Camera From the Projector	59
Connecting to a Document Camera	59
Connecting a Printer to the Control Pad	60
Connecting Multiple Projectors of the Same Model	62
Installing Batteries in the Remote Control	63
Installing Batteries in the Pens	64
Using the Projector on a Network	67
Wired Network Projection	67
Connecting to a Wired Network	67
Selecting Wired Network Settings	68
Wireless Network Projection	71
Installing the Wireless LAN Module	72
Connecting Directly to a Smartphone or Tablet	74
Using Quick Wireless Connection (Windows)	76
Selecting Wireless Network Settings Manually	79
Wireless LAN Menu Settings	82
Selecting Wireless Network Settings in Windows	84
Selecting Wireless Network Settings on Mac	84
Setting Up Wireless Network Security	85
Wireless Network Projection from a Mobile Device or Windows Computer (Screen Mirroring)	86
Screen Mirroring Restrictions	86
Selecting Screen Mirroring Settings	86
Connecting for Screen Mirroring with a Windows 8.x/Windows 10 Computer	88
Connecting for Screen Mirroring with Miracast	89
Setting Up Projector Network E-Mail Alerts	89
Network Projector E-mail Alert Messages	91
Setting Up Monitoring Using SNMP	91
Controlling a Networked Projector Using a Web Browser	94
Creating an Address Book	96
Crestron RoomView Support	97
Setting Up Crestron RoomView Support	97
Controlling a Networked Projector Using Crestron RoomView	99
Registering a Digital Certificate on the Projector	100
Importing a Web Server Certificate Using the Projector Menus	100
Registering Digital Certificates from a Web Browser	101
Digital Certificate Types	103
Using Basic Projector Features	105
Turning On the Projector	105
Using the Home Screen	107
Turning Off the Projector	109
Selecting the Language for the Projector Menus	110
Image Shape	111
Correcting Image Shape with the Keystone Buttons	112
Correcting Image Shape with Quick Corner	114
Correcting Image Shape with Arc Correction	115
Resizing the Image with the Wide and Tele Buttons	117
Adjusting the Image Position	118
Focusing the Image	119
Remote Control Operation	121
Using the Remote Control as a Wireless Mouse	122
Using the Remote Control as a Pointer	123
Selecting an Image Source	124
Projection Modes	127
Changing the Projection Mode Using the Remote Control	127
Changing the Projection Mode Using the Menus	128
Image Aspect Ratio	129
Changing the Image Aspect Ratio	129
Available Image Aspect Ratios	130
Color Mode	131
Changing the Color Mode	131
Available Color Modes	132
Turning On Auto Iris	132
Controlling the Volume with the Volume Buttons	133
Projecting a PC Free Presentation	134
Supported PC Free File Types	134
Starting a PC Free Slide Show	135
Starting a PC Free PDF File Presentation	137
Starting a PC Free Movie Presentation	139
PC Free Display Options	141
Adjusting Projector Features	143
Projecting Two Images Simultaneously	144
Input Sources for Split Screen Projection	146
Using Multiple Projectors (Duolink)	146
Projector Identification System for Multiple Projector Control	147
Setting the Projector ID	147
Setting the Remote Control ID	148
Adjusting Color Uniformity	149
Adjusting the Lamp's Brightness	151
Matching the Image Colors	153
Adjusting RGBCMY	155
Shutting Off the Picture and Sound Temporarily	157
Stopping Video Action Temporarily	157
Zooming Into and Out of Images	158
Scheduling Projector Events	159
Saving a Scheduled Event	159
Viewing Scheduled Events	160
Editing a Scheduled Event	161
Projector Security Features	162
Password Security Types	163
Setting a Password	163
Selecting Password Security Types	165
Entering a Password to Use the Projector	166
Saving a User's Logo Image to Display	167
Locking the Projector's Buttons	170
Unlocking the Projector's Buttons	171
Installing a Security Cable	171
Creating a User Pattern to Display	172
Copying Menu Settings Between Projectors	173
Saving Settings to a USB Flash Drive	173
Transferring Settings from a USB Flash Drive	174
Saving Settings to a Computer	175
Transferring Settings from a Computer	177
Using the Interactive Features	180
Interactive Modes	180
Using the Projected Screen as a Whiteboard (Built-in Whiteboard Mode)	181
Drawing on a Projected Image (Built-in Annotation Mode)	182
Controlling Computer Features from a Projected Screen (PC Interactive Mode)	184
PC Interactive Mode System Requirements	186
Using the Interactive Pens	187
Using the Pens	187
Pen Calibration	190
Calibrating Automatically	191
Calibrating Manually	193
Using Finger Touch Interactivity	196
Touch Unit Safety Instructions	196
Calibrating for Finger Touch Interactivity	198
Using Finger Touch Operations	201
Using BrightLink with a Computer	203
Adjusting the Pen Operation Area	204
Easy Interactive Tools	207
Connecting to a Remote Computer	207
Remote Desktop System Requirements	210
Windows Pen Input and Ink Tools	210
Enabling Windows Pen Input and Ink Tools	211
Using Windows Pen Input and Ink Tools	212
Whiteboard Mode	213
Using the Whiteboard Toolbars	214
The Main Whiteboard Toolbar	216
Selecting Background Templates	219
Zooming Images in Whiteboard Mode	220
Inserting and Working With Images	221
Using the Shapes Tool	222
Selecting Line Width and Color	222
Whiteboard Projector Control Toolbar	222
Selecting Whiteboard Settings	225
Selecting Basic Whiteboard Settings and Policies	226
Selecting Whiteboard Print Settings	229
Selecting Settings for Saving Whiteboard Pages	230
Selecting Settings for Emailing Whiteboard Pages	232
Selecting Settings for a Directory Server	234
Scanning an Image into a Whiteboard Page	237
Whiteboard Scan Settings	239
Selecting a Networked Device Source	239
Saving Pages in Whiteboard Mode	241
Printing Whiteboard Pages	243
Whiteboard Print Settings	245
Emailing Whiteboard Pages	246
Sharing the Whiteboard	248
Starting a Shared Whiteboard Session	248
Connecting to a Shared Whiteboard from a Computer or Other Device	252
Supported Web Browsers for Sharing a Whiteboard	252
Web Browser Toolbars	253
Connecting to a Shared Whiteboard from a Projector	255
Using BrightLink Without a Computer	257
Using the Built-in Annotation Mode	257
Built-in Tools for Use Without a Computer	259
Changing Pen Width and Color Using the Built-in Toolbar	262
Projector Control Toolbar	262
Splitting the Interactive Screen	264
Selecting Interactive Split Screen Settings	266
Using Interactive Features with Two Projectors	267
Temporarily Using Interactive Features on One Projector	267
Adjusting the Menu Settings	270
Using the Projector's Menus	270
Image Quality Settings - Image Menu	272
Input Signal Settings - Signal Menu	274
Projector Feature Settings - Settings Menu	277
Projector Setup Settings - Extended Menu	281
Projector Network Settings - Network Menu	292
Projector Setup Settings - ECO Menu	295
Projector Information Display - Info Menu	297
Event ID Code List	298
Projector Reset Options - Reset Menu	300
Maintaining and Transporting the Projector	302
Projector Maintenance	302
Cleaning the Projection Window	302
Cleaning the Obstacle Sensor	303
Cleaning the Projector Case	304
Air Filter and Vent Maintenance	304
Cleaning the Air Filter and Vents	304
Replacing the Air Filter	308
Projector Lamp Maintenance	311
Replacing the Lamp	311
Resetting the Lamp Timer	315
Replacing the Remote Control Batteries	316
Replacing the Hard Pen Tips	318
Replacing the Soft Pen Tips	320
Transporting the Projector	323
Solving Problems	324
Projection Problem Tips	324
Projector Light Status	325
Using the Projector Help Displays	328
Solving Image or Sound Problems	329
Solutions When No Image Appears	329
Solutions When Image is Incorrect Using the USB Display Function	330
Solutions When \	331
Displaying From a PC Laptop	332
Displaying From a Mac Laptop	332
Solutions When \	332
Solutions When Only a Partial Image Appears	333
Solutions When the Image is Not Rectangular	334
Solutions When the Image Contains Noise or Static	334
Solutions When the Image is Fuzzy or Blurry	335
Solutions When the Image Brightness or Colors are Incorrect	336
Solutions to Sound Problems	337
Solving Projector or Remote Control Operation Problems	338
Solutions to Projector Power or Shut-Off Problems	338
Solutions to Problems with the Remote Control	339
Solutions to Password Problems	339
Solving Network Problems	340
Solutions When Wireless Authentication Fails	340
Solutions When Network Alert E-Mails are Not Received	341
Solutions When You Cannot Access the Projector Through the Web	341
Solutions When the Image Contains Static During Network Projection	342
Solutions When You Cannot Connect Using Screen Mirroring	342
Solutions When the Image or Sound Contains Static When Using Screen Mirroring	342
Solving Interactive Problems	343
Solutions When \	343
Solutions When the Interactive Pens Do Not Work	343
Solutions When the Interactive Pen Position Is Not Accurate	345
Solutions When Manual Calibration Does Not Work	345
Solutions When the Interactive Pens Are Slow or Difficult to Use	346
Solutions When the Interactive Pens Cause Interference or Unwanted Effects	346
Solutions When Finger Touch Interactivity Does Not Work	346
Solutions for Problems With Capturing, Printing, Saving, or Scanning	347
Solutions When Inking Does Not Appear in Microsoft Office	348
Solutions When the Pen Does Not Work Over a Network or the Toolbars Do Not Appear	348
Solutions for Problems with a Shared Whiteboard	348
Solutions When the Time is Incorrect in Whiteboard Settings	349
Where to Get Help	349
Technical Specifications	351
General Projector Specifications	351
Projector Lamp Specifications	353
Interactive Pen Specifications	354
Touch Unit Specifications	354
Remote Control Specifications	354
Projector Dimension Specifications	355
Projector Electrical Specifications	355
Projector Environmental Specifications	357
USB Display System Requirements	357
Projector Safety and Approvals Specifications	358
Supported Video Display Formats	359
Notices	362
Recycling	362
Important Safety Information	362
Important Safety Instructions	363
Restriction of Use	366
List of Safety Symbols (corresponding to IEC60950-1 A2)	366
FCC Compliance Statement	370
Open Source Software License	371
Binding Arbitration and Class Waiver	581
Trademarks	584
Copyright Notice	585
A Note Concerning Responsible Use of Copyrighted Materials	585

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339

Solutions to Problems with the Remote Control

If the projector does not respond to remote control commands, try the following solutions:

• Check that the remote control batteries are installed correctly and have power. If necessary, replace

the batteries.

• Make sure you are operating the remote control within the reception angle and range of the projector.

• Make sure the projector is not warming up or shutting down.

• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release

the button to wake the remote control up.

• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the

projector's remote receivers. Dim the lights or move the projector away from the sun or interfering

equipment.

• If available, turn off one of the remote receivers in the projector's menu system, or check if all the

remote receivers were turned off.

• If you assigned an ID number to the remote control to operate multiple projectors, you may need to

check or change the ID setting (feature not available with all projectors).

• If you lose the remote control, you can purchase another from an authorized Epson reseller.

Parent topic:

Solving Projector or Remote Control Operation Problems

Related references

Remote Control Operation

Related tasks

Replacing the Remote Control Batteries

Solutions to Password Problems

If you cannot enter or remember a password, try the following solutions:

• You may have turned on password protection without first setting a password. Try entering

0000

using

the remote control.

• If you have entered an incorrect password too many times and see a message displaying a request

code, write down the code and contact Epson. Do not attempt to enter the password again. Provide

the request code and proof of ownership for assistance in unlocking the projector.

• If you set a Web Control password and forgot the user ID or password, try entering the following:

• User ID:

EPSONWEB

• Default password:

admin