Epson BrightLink Pro 1450Ui Users Guide - Page 349
Solutions When the Time is Incorrect in Whiteboard Settings, Where to Get Help
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• Make sure Sharing is displayed on the status bar. If it is not displayed, re-connect to the shared whiteboard. • If you cannot share the whiteboard, you can save it to a device by selecting the Save icon on the projector control toolbar and using the Distribute to Participants feature. Parent topic: Solving Interactive Problems Solutions When the Time is Incorrect in Whiteboard Settings If the time is incorrect on the internal storage settings for whiteboard mode, you may need to update the Date & Time settings in the projector's Extended menu. Parent topic: Solving Interactive Problems Related references Projector Setup Settings - Extended Menu Projector Setup Settings - Extended Menu Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems with your projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or (905) 709-3839 (Canada). Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Before you call, have the following information ready: • Product name • Product serial number (located on the bottom or rear of the projector, or in the menu system) 349