Epson BrightLink Pro 1450Ui Users Guide - Page 343

• If you use a Screen Mirroring connection and an internet connection at the same time, the image may freeze or contain noise. Disconnect from the internet to improve the connection speed of the mobile device. • Make sure the projection contents meet the Screen Mirroring requirements. • Depending on the settings of the mobile device, the connection may be lost when the device enters power saving mode. Check the power saving settings on the mobile device. • Make sure your mobile device has the latest version of its wireless driver and firmware installed. Parent topic: Solving Network Problems Solving Interactive Problems Check the solutions in these sections if you have problems using the interactive system. Solutions When "Error Occurred in the Easy Interactive Function" Message Appears Solutions When the Interactive Pens Do Not Work Solutions When the Interactive Pen Position Is Not Accurate Solutions When Manual Calibration Does Not Work Solutions When the Interactive Pens Are Slow or Difficult to Use Solutions When the Interactive Pens Cause Interference or Unwanted Effects Solutions When Finger Touch Interactivity Does Not Work Solutions for Problems With Capturing, Printing, Saving, or Scanning Solutions When Inking Does Not Appear in Microsoft Office Solutions When the Pen Does Not Work Over a Network or the Toolbars Do Not Appear Solutions for Problems with a Shared Whiteboard Solutions When the Time is Incorrect in Whiteboard Settings Parent topic: Solving Problems Solutions When "Error Occurred in the Easy Interactive Function" Message Appears If the "Error occurred in the Easy Interactive Function" message appears, contact Epson for help. Parent topic: Solving Interactive Problems Solutions When the Interactive Pens Do Not Work If the interactive pens do not work, try the following solutions: • The pens turn off automatically when not in use. Pick up the pen to turn it back on. 343