Fujitsu S300M Operator's Guide - Page 191

7.2 Troubleshooting Checklist Symptom The scanned image is chipped/Slant lines are produced on the scanned image/The output image is wider than the original. The ScanSnap Quick Menu is hidden Check The Item Out With [Automatic detection] being selected in the [Paper size] pop-up menu was, the document skewed during a scan? Click and hold the ScanSnap Manager icon Resolution Neatly align the edges of paper sheets with the side guide. * If you are scanning documents of mixed paper sizes, mark the "Scan mixed paper size" checkbox (Refer to "Scanning documents of different widths or sizes at a time" (page. 148)), carefully load smaller documents so that they can be fed straight. If those documents cannot be fed straight, it is recommended to scan only documents of about the same size at a time. If it is unchecked, click "Use Quick Menu" to check it. in the Dock menu, The "Select a Profile" window is hidden. Applications cannot be selected in the "ScanSnap Manager Scan and Save Settings" window. Files created by using the ScanSnap cannot be opened with a specified application. (For example, an error occurs when you try to open a PDF file with Adobe Acrobat.) and confirm that the "Use Quick Menu" is unchecked. Is the ScanSnap in Quick Menu Mode? (Is the ScanSnap Quick Menu displayed after scanning?) Is the "ScanSnap Manager Scan and Save Settings" window open? Is the ScanSnap in Quick Menu Mode? In Quick Menu Mode, you do not have to select an application beforehand. You can select an application in the ScanSnap Quick Menu after scanning. Is a folder specified as the image saving folder on another computer or a hard disk on the network? For those who answered "Yes" to the above question: did an error occur while files scanned with the ScanSnap were being saved (because, for example, a LAN cable came off)? If such network-related errors occur, files may not be saved properly, and corrupted files may exist in the folder. On the ScanSnap Manager Menu, uncheck [Use Quick Menu]. Close the "ScanSnap Manager - Scan and Save Settings" window. If you want to select an application in advance, use Profile Mode. To use Profile Mode, uncheck [Use Quick Menu] on the ScanSnap Manager Menu. Verify the location of the image saving folder, and then delete corrupted files, if any. After that, retry scanning. 7 Troubleshooting ScanSnap S300M Operator's Guide 171