Garmin Forerunner 945 Owners Manual - Page 44

Product Updates, Getting More Information, Activity Tracking

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Setting Up Garmin Express 1 Connect the device to your computer using a USB cable. 2 Go to www.garmin.com/express. 3 Follow the on-screen instructions. 2 Remove the pins. 3 Select an option: • To install Forerunner bands, align the new bands, and replace the pins using the two screwdrivers. • To install QuickFit bands, replace the pins, and press the new bands into place. NOTE: Make sure the band is secure. The latch should close over the watch pin. Troubleshooting Product Updates On your computer, install Garmin Express (www.garmin.com /express). On your smartphone, install the Garmin Connect app. This provides easy access to these services for Garmin devices: • Software updates • Map updates • Course updates • Data uploads to Garmin Connect • Product registration Getting More Information • Go to support.garmin.com for additional manuals, articles, and software updates. • Go to buy.garmin.com, or contact your Garmin dealer for information about optional accessories and replacement parts. • Go to www.garmin.com/ataccuracy. This is not a medical device. The pulse oximeter feature is not available in all countries. Activity Tracking For more information about activity tracking accuracy, go to garmin.com/ataccuracy. My daily step count does not appear The daily step count is reset every night at midnight. If dashes appear instead of your step count, allow the device to acquire satellite signals and set the time automatically. My step count does not seem accurate If your step count does not seem accurate, you can try these tips. • Wear the device on your non-dominant wrist. • Carry the device in your pocket when pushing a stroller or lawn mower. • Carry the device in your pocket when actively using your hands or arms only. NOTE: The device may interpret some repetitive motions, such as washing dishes, folding laundry, or clapping your hands, as steps. The step counts on my device and my Garmin Connect account don't match The step count on your Garmin Connect account updates when you sync your device. 1 Select an option: • Sync your step count with the Garmin Connect application (Using Garmin Connect on Your Computer, page 26). • Sync your step count with the Garmin Connect app (Manually Syncing Data with Garmin Connect, page 21). 2 Wait while the device syncs your data. Syncing can take several minutes. NOTE: Refreshing the Garmin Connect app or the Garmin Connect application does not sync your data or update your step count. The floors climbed amount does not seem accurate Your device uses an internal barometer to measure elevation changes as you climb floors. A floor climbed is equal to 3 m (10 ft.). • Locate the small barometer holes on the back of the device, near the charging contacts, and clean the area around the charging contacts. The barometer performance may be affected if the barometer holes are obstructed. You can rinse the device with water to clean the area. After cleaning, allow the device to dry completely. • Avoid holding handrails or skipping steps while climbing stairs. 38 Troubleshooting

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2
Remove the pins.
3
Select an option:
•
To install Forerunner bands, align the new bands, and
replace the pins using the two screwdrivers.
•
To install QuickFit bands, replace the pins, and press the
new bands into place.
NOTE:
Make sure the band is secure. The latch should
close over the watch pin.
Troubleshooting
Product Updates
On your computer, install Garmin Express (
www.garmin.com
/express
). On your smartphone, install the Garmin Connect app.
This provides easy access to these services for Garmin devices:
•
Software updates
•
Map updates
•
Course updates
•
Data uploads to Garmin Connect
•
Product registration
Setting Up Garmin Express
1
Connect the device to your computer using a USB cable.
2
Go to
www.garmin.com/express
.
3
Follow the on-screen instructions.
Getting More Information
•
Go to
support.garmin.com
for additional manuals, articles,
and software updates.
•
Go to
buy.garmin.com
, or contact your Garmin dealer for
information about optional accessories and replacement
parts.
•
Go to
www.garmin.com/ataccuracy
.
This is not a medical device. The pulse oximeter feature is
not available in all countries.
Activity Tracking
For more information about activity tracking accuracy, go to
garmin.com/ataccuracy
.
My daily step count does not appear
The daily step count is reset every night at midnight.
If dashes appear instead of your step count, allow the device
to acquire satellite signals and set the time automatically.
My step count does not seem accurate
If your step count does not seem accurate, you can try these
tips.
•
Wear the device on your non-dominant wrist.
•
Carry the device in your pocket when pushing a stroller or
lawn mower.
•
Carry the device in your pocket when actively using your
hands or arms only.
NOTE:
The device may interpret some repetitive motions,
such as washing dishes, folding laundry, or clapping your
hands, as steps.
The step counts on my device and my Garmin
Connect account don't match
The step count on your Garmin Connect account updates when
you sync your device.
1
Select an option:
•
Sync your step count with the Garmin Connect application
(
Using Garmin Connect on Your Computer
, page 26
).
•
Sync your step count with the Garmin Connect app
(
Manually Syncing Data with Garmin Connect
, page 21
).
2
Wait while the device syncs your data.
Syncing can take several minutes.
NOTE:
Refreshing the Garmin Connect app or the Garmin
Connect application does not sync your data or update your
step count.
The floors climbed amount does not seem accurate
Your device uses an internal barometer to measure elevation
changes as you climb floors. A floor climbed is equal to 3 m
(10 ft.).
•
Locate the small barometer holes on the back of the device,
near the charging contacts, and clean the area around the
charging contacts.
The barometer performance may be affected if the barometer
holes are obstructed. You can rinse the device with water to
clean the area.
After cleaning, allow the device to dry completely.
•
Avoid holding handrails or skipping steps while climbing
stairs.
38
Troubleshooting