HP 2000sa HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48
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- HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 1
HP StorageWorks 2000sa G2 Modular Smart Array User Guide Part number: 488320-003 First edition: May 2009 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 3
32 One server/one HBA/single path 32 Dual controller configurations 32 One server/one HBA/dual path 32 Two servers/one HBA per server/dual path 32 Four servers/one HBA per server/dual path 32 Connecting switch attach configurations 33 HP StorageWorks 2000sa G2 Modular Smart Array User Guide 3 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 4
firmware 35 Selecting an appropriate time to perform the online upgrade 35 6 LED descriptions 37 Front panel LEDs 37 Disk drive LEDs 38 Rear panel LEDs 40 2312sa G2 and 2324sa G2 40 MSA2000 3.5" 12-drive enclosure 42 MSA70 2.5" 25-drive enclosure 42 Power supply LEDs 43 7 Configuring - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 5
Taiwan battery recycling notice 71 Power cords 71 Japanese power cord notice 71 Electrostatic discharge 71 Preventing electrostatic damage 71 Grounding methods 72 Index 73 HP StorageWorks 2000sa G2 Modular Smart Array User Guide 5 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 6
6 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 7
-controller enclosure and one MSA70 drive enclosure 24 5 Cabling connections between a dual-controller enclosure and three MSA70 drive enclosures 25 6 Cabling connections between a dual-controller enclosure and mixed drive enclosures 26 HP StorageWorks 2000sa G2 Modular Smart Array User Guide 7 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 8
8 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 9
Installation checklist 21 3 SAS cable requirements 23 4 Terminal emulator display settings 28 5 Terminal emulator connection settings 28 6 Disk drive LED combinations 38 7 Power weights 63 14 Operating environmental specifications 63 HP StorageWorks 2000sa G2 Modular Smart Array User Guide 9 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 10
10 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 11
2000 G2 Modular Smart Array CLI Reference Guide • Online help for HP StorageWorks Storage Management Utility (SMU) and Command Line Interface (CLI) These and other HP documents can be found on the HP documents web site: http://www.hp.com/support/ HP StorageWorks 2000sa G2 Modular Smart Array User - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 12
blue text: Figure 1 Medium blue, underlined text (http://www.hp.com) Bold font Element Cross-reference links and e-mail addresses Web site addresses • Key names . IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. TIP: Provides helpful hints - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 13
resources. • After signing up, you can quickly locate your products by selecting Business support and then Storage under Product Category. HP web sites For other product information, see the following HP web sites: • http://www.hp.com HP StorageWorks 2000sa G2 Modular Smart Array User Guide 13 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 14
www.hp.com/go/msa • http://www.hp.com/service_locator • http://www.hp.com/go/storage • http://www.hp.com/support/ • http://www.docs.hp.com Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to storagedocs.feedback@hp - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 15
of supported servers, operating systems, disk drives, and options. QuickSpecs can be found from your HP MSA products page at http://www.hp.com/go/msa. Select MSA SAN Arrays, and then select your product. The link for QuickSpecs will be on the right. HP StorageWorks 2000sa G2 Modular Smart Array User - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 16
16 Overview - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 17
2 Disk drive Online/Activity LED 3 Disk drive Fault/UID LED Right ear MSA2000 4 Unit Identification (UID) LED 5 Fault ID LED 6 Heartbeat LED 4 5 6 Right ear MSA2000 4 Unit Identification (UID) LED 5 Fault ID LED 6 Heartbeat LED 4 5 6 HP StorageWorks 2000sa G2 Modular Smart Array User Guide 17 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 18
Rear panel components 2312sa G2 and 2324sa G2 12 3 45 6 7 LINK SAS 3 ACT LINK SAS 1 ACT LINK SAS 4 ACT LINK SAS 2 ACT LINK SAS 3 ACT LINK SAS 1 ACT LINK SAS 4 ACT LINK SAS 2 ACT 9 - 8 12 1 AC Power supplies 2 AC Power switches 3 Host ports 4 CLI port 5 Network port 6 Service port (used by - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 19
module MSA70 2.5" 25-drive enclosure The 2324sa G2 can also be attached to an MSA70 that is running firmware version 2.18 or later. For information about the MSA70, see the HP StorageWorks 70 Modular Smart Array Enclosure user guide located on the MSA2000 Software Support/Documentation CD shipped - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 20
using a procedure outlined in the HP StorageWorks 2312sa/2324sa G2 controller replacement instructions, shipped with the replacement controller. Failure data loss/data corruption will occur. IMPORTANT: In dual controller configurations, there is no need to transport a failed controller's cache - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 21
Modular Smart Array Software Support/Documentation CD shipped with your product. NOTE: For information on NEBS Level-3 compliant carrier-grade enclosures, see http://www.hp.com/products1/servers/carrier_grade/products/cgblades/enclosure. HP StorageWorks 2000sa G2 Modular Smart Array User Guide - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 22
steps to upgrade the firmware, see the HP StorageWorks 70 Modular Smart Array Enclosure User Guide located on the MSA2000 Software Support/Documentation CD shipped with your product, or at http://hp.com/support/manuals. Connecting controller and mixed-connect 3.5" and 2.5" drive enclosures You can - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 23
a single-controller enclosure and one MSA2000 3.5" 12-drive enclosure Controller A 1A Controller B 1B In Out 2A In Out 2B Figure 2 Cabling connections between a dual-controller enclosure and one MSA2000 3.5" 12-drive enclosure HP StorageWorks 2000sa G2 Modular Smart Array User Guide 23 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 24
Out 3A In Out 3B In Out In 4A Out 4B In Figure 3 Cabling connections between a dual-controller enclosure and three MSA2000 3.5" 12-drive enclosures Controller A 0A Controller B 0B 1A In Out 1B In Out Figure 4 Cabling connections between a dual-controller enclosure and one MSA70 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 25
Controller A 0A Controller B 0B 1A In Out 1B In Out 2A In Out 2B In Out 3A In Out 3B In Out Figure 5 Cabling connections between a dual-controller enclosure and three MSA70 drive enclosures HP StorageWorks 2000sa G2 Modular Smart Array User Guide 25 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 26
6 Cabling connections between a dual-controller enclosure and mixed drive enclosures. TIP: For comprehensive configuration options and associated illustrations, see the HP StorageWorks 2000 G2 Modular Smart Array Cable Configuration Guide. Testing enclosure connections 1. Press the power switches at - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 27
network configuration. NOTE: Changing IP settings can cause management hosts to lose access to the storage system. 1. From your network administrator, obtain an IP address, subnet mask, and gateway address for controller A and controller B. HP StorageWorks 2000sa G2 Modular Smart Array User Guide 27 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 28
provided micro-DB9 serial cable to connect controller A to a serial port on a host computer. SAS 3 SAS 4 SAS 1 SAS 2 CLI CLI Service DIRTY CACHE SAS 1 ACTIVITY LINK Connect serial cable to CLI port on controller faceplate Your package contents include a micro-DB9-to-DB9 serial cable. If - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 29
it successfully restarts. Type the following command to restart the management controller on both controllers: restart mc both 10. When you are done using the CLI, exit the emulator. HP StorageWorks 2000sa G2 Modular Smart Array User Guide 29 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 30
30 Installing the enclosures - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 31
, featuring either one or two controller modules. Each controller provides four SAS host ports supporting data rates up to 3Gb/second per lane - and four lanes per connector - featuring a 1.8 GHz processor with128 MB memory, and 1 GB cache. HP StorageWorks 2000sa G2 Modular Smart Array User Guide 31 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 32
Smart Array and 2324sa Modular Smart Array use Unified LUN Presentation (ULP) - a controller firmware feature enabling hosts to access mapped volumes via host ports - without the need for internal or external switches. Connecting direct attach configurations The 2312sa G2 and 2324sa G2 support - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 33
MSA2000sa G2. • Single-density configurations support two 3Gb SAS BL Switches per blade enclosure. • Dual-density configurations support four 3Gb SAS BL Switches per blade enclosure. • Only use supported mini-SAS 4x cables with 3Gb connectors. HP StorageWorks 2000sa G2 Modular Smart Array User Guide - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 34
Blade enclosure configuration Blade servers/two 3Gb SAS BL switches 29 29 28 28 27 27 26 26 25 25 24 24 23 23 22 22 21 21 20 20 19 19 OK - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 35
upgrade a storage system that is in the middle of processing a large I/O intensive batch job will likely cause hosts to lose connectivity with the storage system. Consequently, finding an appropriate time for the upgrade is very important. HP StorageWorks 2000sa G2 Modular Smart Array User Guide 35 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 36
updates, go to http://www.hp.com/go/msa. Select MSA SAN Arrays, select your product, and go to Support. For detailed steps on updating the firmware, see the reference guide or the CLI reference guide. For information on logging into SMU, see Configuring a system for the first time on page 45 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 37
drive Online/Activity 3 Disk drive problem needs attention. Off - No fault condition exists. Green - The enclosure is powered on with at least one power supply operating normally. Off - Both power supplies are off; the system is powered off. HP StorageWorks 2000sa G2 Modular Smart Array User Guide - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 38
; no activity. A failure or critical fault condition has been identified for this drive. Blue; solid Offline. The drive has been selected by a management application (SMU). Blue; solid The controller is driving I/O to the drive, and it has been selected by a management application (SMU). 38 LED - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 39
the drive is not configured. 1. This Fault/UID state can indicate that the disk is a leftover. The fault may involve metadata on the disk, rather than the disk itself. See the Clearing disk metadata topic in the reference guide or SMU online help. HP StorageWorks 2000sa G2 Modular Smart Array User - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 40
panel LEDs 2312sa G2 and 2324sa G2 1 4 567 1 LINK SAS 3 ACT LINK SAS 1 ACT LINK SAS 4 ACT LINK SAS 2 ACT LINK SAS 3 ACT LINK SAS 1 ACT LINK SAS 4 ACT LINK SAS 2 ACT 23 89 : ; w LED Description Definition 1 Power supply LEDs See Power supply LEDs on page 43. 2 Host 3Gb SAS Link Status - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 41
Status LED is lit, it remains so, even if the controller is shutdown via SMU or CLI. When a controller is shutdown or otherwise rendered inactive -its Link Status LED remains illuminated-falsely (see Powering on/powering off on page 35). HP StorageWorks 2000sa G2 Modular Smart Array User Guide 41 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 42
. For information about the MSA70, including detailed steps to upgrade the firmware, see the HP StorageWorks 70 Modular Smart Array Enclosure User Guide located on the MSA2000 G2 Software Support/Documentation CD shipped with your product, or at http://hp.com/support/manuals. 42 LED descriptions - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 43
the failure of the power source, the storage system can operate continuously on a single Service Required Amber - DC output voltage is out of range or a fan is operating below the minimum required RPM. Off - DC output voltage is normal. HP StorageWorks 2000sa G2 Modular Smart Array User Guide - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 44
44 LED descriptions - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 45
QuickSpecs for currently supported browsers. QuickSpecs can be found from your HP MSA products page at http://www.hp.com/go/msa. Select MSA SAN Arrays, and then select your product. The link for QuickSpecs and select the task to perform. HP StorageWorks 2000sa G2 Modular Smart Array User Guide 45 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 46
not appear if the current user's Auto Sign Out preference reference guide and help. Tips for using the help window • In the main panel, clicking the help icon displays help for the last-selected item, whether it is a component in the Configuration You can change the storage system's date and time - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 47
To obtain the date and time from an NTP server 1. In the Configuration View panel, right-click the system and select Configuration > System Settings > Date, Time. The date and time options appear. server in broadcast mode. 3. Click Apply. HP StorageWorks 2000sa G2 Modular Smart Array User Guide 47 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 48
• Password for default users. • Network-port configuration. • System-management services, including the following out-of-band and in-band services: • Web browser interface, known as SMU (Storage Management Utility). • Command Line Interface (CLI). • Storage Management Initiative Specification (SMIS - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 49
Configuration storage user's automatic sign-out time expires. If the preference is set to Never, the session ends after 9999 minutes. 1. Click Sign Out in the upper right-hand corner. The Sign Out Request dialog is displayed. 2. Click Sign Out. HP StorageWorks 2000sa G2 Modular Smart Array User Guide - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 50
50 Configuring a system for the first time - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 51
system. • Make sure the power cord is properly connected, and check the power source that it is connected to. • Check the event log for errors. HP StorageWorks 2000sa G2 Modular Smart Array User Guide 51 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 52
with drive CLI, type the following command: rescan To rescan using SMU: 1. Verify that both controllers are operating normally. 2. In the Configuration CLI. • Remove the controller and reinsert it. • Contact an authorized service provider for assistance. • Replace the controller. 52 Troubleshooting - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 53
is powered on and operational. • In SMU, review event logs for indicators of a specific fault in a host data path component. • Contact an authorized service provider for assistance. • See Isolating a host-side connection fault on page 57. HP StorageWorks 2000sa G2 Modular Smart Array User Guide 53 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 54
review event logs for indicators of a specific fault in a host data path component. • Contact an authorized service No action required. Use standard networking troubleshooting procedures to isolate faults on the Contact an authorized service provider for assistance. Is the drive enclosure back panel - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 55
Is the drive enclosure Fault/Service Required LED amber? Answer service provider for assistance. • Replace if necessary. • If installing an I/O module FRU, try removing and reinstalling the new I/O module, and check the event log for errors. HP StorageWorks 2000sa G2 Modular Smart Array User Guide - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 56
applies to single-controller configurations. In dual controller configurations, there is no need problem persists, replace the controller. See Transporting Cache. The system is flushing data to disks. If the problem in the HP StorageWorks 2312sa/2324sa G2 controller replacement instructions, shipped - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 57
. If data hosts are having trouble accessing the storage system, and you cannot locate time can complicate the troubleshooting process. 1. Halt all I/O to the storage system. 2. Check problem, which can occur with damaged cables and HBAs. HP StorageWorks 2000sa G2 Modular Smart Array User Guide 57 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 58
than one variable at a time can complicate the troubleshooting process. 1. Halt all I/O to the storage system. 2. Check the host activity LED. If DC Voltage/Fan Fault/Service Required LED is off or by using SMU to check for yellow yield icon hardware warnings. (In the Configuration View panel, right - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 59
Sensor locations The storage system monitors conditions at different points within each enclosure to alert you to problems. Power, cooling fan, temperature, operating Shutdown values range > 90°C 0°C 100°C None 0°C 100°C None None HP StorageWorks 2000sa G2 Modular Smart Array User Guide 59 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 60
Event/Fault LED condition Power supply 1 voltage, 12V Power supply 1 voltage, 5V Power supply 1 voltage, 3.3V < 11.00V > 13.00V < 4.00V > 6.00V < 3.00V > 3.80V 60 Troubleshooting - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 61
codes and regulations at the facility site. Follow all cautions and instructions marked on the equipment. Site requirements and guidelines The following sections circuit breakers must provide sufficient power and overload protection. HP StorageWorks 2000sa G2 Modular Smart Array User Guide 61 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 62
and cooling modules and drive modules. • Do not might move the rack can support the weight. To prevent requirements Refer to Environmental to allow access to enclosure components for servicing. Removing a component requires a clearance configuration of a controller enclosure. After you configure - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 63
to support the operation, and servicing the enclosures, and G2 Modular Smart Array • SAS drives • SATA drives 2324sa G2 Modular Smart Array • SAS drives • SATA drives MSA2000 3.5" 12-drive enclosure (12 drives) • SAS drives • SATA drives HP StorageWorks 2000sa G2 Modular Smart Array User Guide 63 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 64
required, use a separate power source for each module. The AC power supply unit in each power and cooling module is auto-ranging and is automatically configured to an input voltage range from 88-264 VAC with an input frequency of 47-63 Hz. The power and cooling modules meet standard voltage - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 65
on conductive floors or dissipating floor mats. • Use conductive field service tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do with product installation, contact an authorized reseller. HP StorageWorks 2000sa G2 Modular Smart Array User Guide 65 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 66
66 Electrostatic discharge - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 67
well as additional operating instructions for the user. The rating label hp.com. For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P.O. Box 692000, Mailstop 510101 Houston, Texas 77269-2000 HP StorageWorks 2000sa G2 Modular Smart Array User Guide - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 68
requesting compliance information for this product, always refer to this RMN. The Regulatory Model array is located behind the left ear on the side of the chassis. Laser device All HP to open the laser device enclosure. There are no user-serviceable components inside. • Do not operate controls, make - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 69
is valid for non-Telecom products and EU harmonized Telecom products (e.g., Bluetooth). Certificates can be obtained from http://www.hp.com/go/certificates. Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany HP StorageWorks 2000sa G2 Modular Smart Array User Guide 69 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 70
is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. Replacement is to be done by an HP authorized service provider using the HP spare part designated for this product. For more information about battery replacement or proper disposal, contact an - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 71
(12 ft). If you have questions about the type of power cord to use, contact an HP authorized service provider. Route power cords so that they will not be walked on and cannot be pinched by and storing products in static-safe containers. HP StorageWorks 2000sa G2 Modular Smart Array User Guide 71 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 72
tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have an HP authorized reseller install the part. NOTE: For more information on static electricity, or assistance with product installation - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 73
63 troubleshooting 51 ESD (electrostatic discharge) prevention measures 71 storing products 71 transporting products 71 Ethernet cables requirements 34 European Union, regulatory compliance notice 69 expansion port LED troubleshooting 58 HP StorageWorks 2000sa G2 Modular Smart Array User Guide 73 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 74
hard drive bay numbers 18 heel straps, using 72 help, obtaining 13 HP address for FCC questions 67 series number 68 storage web site 14 Subscriber's choice web site 13 technical support 3.5 12-drive enclosure 42 Fault/Service Required 42 OK 42 OK to Remove 42 SAS In Port Status 42 SAS Out Port - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 75
service support, HP 13 telephone numbers FCC questions 67 temperature operating range 63 toe straps, using 72 tools, conductive type 72 transportable CompactFlash 19 troubleshooting 51 controller failure, single controller configuration HP StorageWorks 2000sa G2 Modular Smart Array User Guide 75 - HP 2000sa | HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 76
W warnings lasers, radiation 68 rack stability 13 voltage and temperature 58 web sites HP documentation 11 HP storage 14 HP Subscriber's choice 13 web-browser configuration 45 work mat, static-dissipating 72 wrist straps specifications 72 using 72 76
HP StorageWorks
2000sa G2 Modular Smart Array
User Guide
Part number: 488320-003
First edition: May 2009