HP 2000sa HP StorageWorks 2312sa and 2324sa Modular Smart Array user guide (48 - Page 53

Are both drive module LEDs off (Online/Activity and Fault/UID)? Answer Yes Possible Reasons • There is no power. • The drive is offline. • The drive is not configured. Actions • Check that the drive is fully inserted and latched in place, and that the enclosure is powered on. Is the drive module Fault/UID LED blinking amber? Answer Possible Reasons No, but the The drive is rebuilding. Online/Activity LED is blinking. Actions No action required. CAUTION: Do not remove a drive that is rebuilding. Removing a drive might terminate the current operation and cause data loss. Yes, and the The drive is offline. A predictive failure • Check the event log for specific information Online/Activity alert may have been received for this regarding the fault. LED is off. device. • Isolate the fault. • Contact an authorized service provider for assistance. Yes, and the The drive is active, but a predictive Online/Activity failure alert may have been received LED is blinking. for this device. • Check the event log for specific information regarding the fault. • Isolate the fault. • Contact an authorized service provider for assistance. Is a connected host port's Host Link Status LED off? Answer Possible Reasons No System functioning properly. Yes The link is down. Actions No action required. (see Link LED note: page 41) • Check cable connections and reseat if necessary. • Inspect cables for damage. • Swap cables to determine if fault is caused by a defective cable. Replace cable if necessary. • Verify that the switch, if any, is operating properly. If possible, test with another port. • Verify that the HBA is fully seated, and that the PCI slot is powered on and operational. • In SMU, review event logs for indicators of a specific fault in a host data path component. • Contact an authorized service provider for assistance. • See Isolating a host-side connection fault on page 57. HP StorageWorks 2000sa G2 Modular Smart Array User Guide 53