HP 6400/8400 HP Enterprise Virtual Array Updating Product Software Guide (XCS - Page 70

Selecting an array, Table 11 Disk drive firmware upgrade errors and workarounds

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Table 11 Disk drive firmware upgrade errors and workarounds Error Workaround Drive code load - Failed to write firmware to drive buffer Check the drive properties in HP P6000 Command View for problems. Resolve the problem and restart the disk drive firmware upgrade. Drive code load - The disk cannot be code loaded because Restart the disk drive firmware upgrade. it is part of a group Drive code load - The disk group containing the physical store has background reconstructing or reverting in progress Reduce the I/O using the I/O analysis (see "Analyzing array I/O using HP Command View EVAPerf" (page 23)) for the online disk drive firmware upgrade, and restart the upgrade. Drive code load - Unable to determine the condition of the Check the drive properties in HP P6000 Command View volume for problems. Resolve the problem and restart the disk drive firmware upgrade. Media Not Available This error message may appear if the code load occurs when the array is experiencing a heavy I/O load. Restart the disk drive firmware upgrade. Drive code load - Unable to determine the condition of the Check the drive properties in HP P6000 Command View physical store for problems. Resolve the drive problems and restart the disk drive firmware upgrade. Unable to process command at this time. Retry the command or check all connections Check for any connection issues between HP P6000 Command View and the array, and restart the disk drive firmware upgrade. Failed - Successful Status Restart the disk drive firmware upgrade. Object not found in View Check for any connection issues between HP P6000 Command View and the array, and restart the disk drive firmware upgrade. Drive code load - The Storage Cell is in device discovery, Restart the disk drive firmware upgrade. and the requested operation cannot be served Invalid Target Handle Check the drive properties in HP P6000 Command View for problems. Resolve the problem and restart the disk drive firmware upgrade. Not a supported version Restart HP P6000 Command View and retry the disk drive firmware upgrade. The disk cannot be code loaded because disk is part of a Remove disks that contain RAID0 (Vraid0) data from the RAID0 group group and restart the disk drive firmware upgrade. Selecting an array When selecting an array, ensure that the status icon is a green cluster symbol indicating good health (Figure 35 (page 70)). Figure 35 Status icon for an array in good health 70 Troubleshooting

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Table 11 Disk drive firmware upgrade errors and workarounds
Workaround
Error
Check the drive properties in HP P6000 Command View
for problems. Resolve the problem and restart the disk drive
firmware upgrade.
Drive code load - Failed to write firmware to drive buffer
Restart the disk drive firmware upgrade.
Drive code load - The disk cannot be code loaded because
it is part of a group
Reduce the I/O using the I/O analysis (see
“Analyzing
array I/O using HP Command View EVAPerf” (page 23)
)
Drive code load - The disk group containing the physical
store has background reconstructing or reverting in
progress
for the online disk drive firmware upgrade, and restart the
upgrade.
Check the drive properties in HP P6000 Command View
for problems. Resolve the problem and restart the disk drive
firmware upgrade.
Drive code load - Unable to determine the condition of the
volume
This error message may appear if the code load occurs
when the array is experiencing a heavy I/O load. Restart
the disk drive firmware upgrade.
Media Not Available
Check the drive properties in HP P6000 Command View
for problems. Resolve the drive problems and restart the
disk drive firmware upgrade.
Drive code load - Unable to determine the condition of the
physical store
Check for any connection issues between HP P6000
Command View and the array, and restart the disk drive
firmware upgrade.
Unable to process command at this time. Retry the
command or check all connections
Restart the disk drive firmware upgrade.
Failed - Successful Status
Check for any connection issues between HP P6000
Command View and the array, and restart the disk drive
firmware upgrade.
Object not found in View
Restart the disk drive firmware upgrade.
Drive code load - The Storage Cell is in device discovery,
and the requested operation cannot be served
Check the drive properties in HP P6000 Command View
for problems. Resolve the problem and restart the disk drive
firmware upgrade.
Invalid Target Handle
Restart HP P6000 Command View and retry the disk drive
firmware upgrade.
Not a supported version
Remove disks that contain RAID0 (Vraid0) data from the
group and restart the disk drive firmware upgrade.
The disk cannot be code loaded because disk is part of a
RAID0 group
Selecting an array
When selecting an array, ensure that the status icon is a green cluster symbol indicating good
health (
Figure 35 (page 70)
).
Figure 35 Status icon for an array in good health
70
Troubleshooting