HP 914c HP iPAQ 900 Business Messenger Series - Product Guide (Version 2) - Page 148

When I answer calls on my HP iPAQ, the caller is unable

Page 148 highlights

Why do my calls keep disconnecting? This could be a result of poor signal strength. If you have this problem, please check the following: ● Is the reception of the network signal good? You might be located within closed boundaries. If yes, move to an open space or closer to a window. For more information, see Check connection and signal strength on page 22. ● Try to select your network manually. For more information, see View available phone networks on page 31. ● Contact your service operator, to check if the network has been set properly and necessary provisioning of services is available. I have trouble connecting to the Internet. What should I do? If you have trouble connecting to the Internet, please perform the following checks: ● Is the reception of the network signal good? You might be located within closed boundaries. If yes, move to an open space or closer to a window. For more information, see Check connection and signal strength on page 22. ● Make sure you have subscribed for a data service from your service operator. ● Make sure you entered correct setting parameters, such as APN and IP addresses in data profile setup. I am unable to hear voices clearly. How do I resolve this? Is the reception of the network signal good? You might be located within closed boundaries. If yes, move to an open space or closer to a window. For more information, see Check connection and signal strength on page 22. If you are unable to hear the voices clearly, the volume might be set to low. Increase the volume. When I answer calls on my HP iPAQ, the caller is unable to hear my voice clearly. What could be the problem? Is the reception of the network signal good? You might be located within closed boundaries. If yes, move to an open space or closer to a window. For more information, see Check connection and signal strength on page 22. During a call, if the caller is unable to hear your voice clearly, make sure you have turned off the in-call mute function. 136 Chapter 20 Frequently Asked Questions

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Why do my calls keep disconnecting?
This could be a result of poor signal strength. If you have this problem, please check the following:
Is the reception of the network signal good? You might be located within closed boundaries. If
yes, move to an open space or closer to a window. For more information, see
Check connection
and signal strength
on page
22
.
Try to select your network manually. For more information, see
View available phone networks
on page
31
.
Contact your service operator, to check if the network has been set properly and necessary
provisioning of services is available.
I have trouble connecting to the Internet. What should I
do?
If you have trouble connecting to the Internet, please perform the following checks:
Is the reception of the network signal good? You might be located within closed boundaries. If
yes, move to an open space or closer to a window. For more information, see
Check connection
and signal strength
on page
22
.
Make sure you have subscribed for a data service from your service operator.
Make sure you entered correct setting parameters, such as APN and IP addresses in data profile
setup.
I am unable to hear voices clearly. How do I resolve this?
Is the reception of the network signal good? You might be located within closed boundaries. If yes,
move to an open space or closer to a window. For more information, see
Check connection and
signal strength
on page
22
.
If you are unable to hear the voices clearly, the volume might be set to low. Increase the volume.
When I answer calls on my HP iPAQ, the caller is unable
to hear my voice clearly. What could be the problem?
Is the reception of the network signal good? You might be located within closed boundaries. If yes,
move to an open space or closer to a window. For more information, see
Check connection and
signal strength
on page
22
.
During a call, if the caller is unable to hear your voice clearly, make sure you have turned off the
in-call mute function.
136
Chapter 20
Frequently Asked Questions