HP B8550 User Guide - Page 26

Solution 2: Load paper in the input tray - driver windows 7

Get HP B8550 - PhotoSmart Color Inkjet Printer PDF manuals and user guides
UPC - 884420048510
View all HP B8550 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 26 highlights

English Solution 2: Load paper in the input tray Solution: Load paper in the input tray. For more information, see: • Paper basics on page 4 Cause: The product was out of paper. If this did not solve the issue, try the next solution. Solution 3: Select the correct printer Solution: Make sure you have selected the correct printer in your software application. TIP: You can set the product as the default printer to ensure that the printer is automatically selected when you select Print in the File menu of your different software applications. Cause: The product was not the selected printer. If this did not solve the issue, try the next solution. Solution 4: Check the printer driver status Solution: The printer driver status might have changed to either offline or stop printing. To check the printer driver status (Windows) ▲ Open the HP Solution Center. Make sure the product is the selected printer. For information on opening the HP Solution Center, see Use the HP Solution Center on page 11. Click the Status icon at the bottom of the HP Solution Center window. To check the printer driver status (Mac OS X v10.4) 1. From the Finder, select Applications:Utilities, then double-click Printer Setup Utility. 2. Double-click the printer name to open the print queue. 3. Click a print job to select it. Use the following buttons to manage the print job: • Delete: Cancel the selected print job. • Hold: Pause the selected print job. • Resume: Continue a paused print job. • Stop Jobs: Pause all print jobs in the print queue. To check the printer driver status (Mac OS X v10.5) 1. In System Preferences, click Print & Fax. 2. Click the Open Print Queue button. 3. Click a print job to select it. Use the following buttons to manage the print job: • Delete: Cancel the selected print job. • Hold: Pause the selected print job. • Resume: Continue a paused print job. • Pause Printer: Pause all print jobs in the print queue. Cause: The status of the printer driver had changed. If this did not solve the issue, try the next solution. Solution 5: Wait until the product completes the current operation Solution: If the product is performing another task such as printing a photo or performing printer maintenance, your print job will be delayed until the product completes the current task. Some documents take a long time to print. If nothing has printed several minutes after you sent a print job to the product, check the product display to see if there are any messages. Cause: The product was busy with another task. Print troubleshooting 23

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
Solution 2: Load paper in the input tray
Solution:
Load paper in the input tray.
For more information, see:
•
Paper basics on page 4
Cause:
The product was out of paper.
If this did not solve the issue, try the next solution.
Solution 3: Select the correct printer
Solution:
Make sure you have selected the correct printer in your software application.
TIP:
You can set the product as the default printer to ensure that the printer is automatically selected when
you select
Print
in the
File
menu of your different software applications.
Cause:
The product was not the selected printer.
If this did not solve the issue, try the next solution.
Solution 4: Check the printer driver status
Solution:
The printer driver status might have changed to either
offline
or
stop printing
.
To check the printer driver status (Windows)
▲
Open the HP Solution Center. Make sure the product is the selected printer. For information on opening the
HP Solution Center, see
Use the HP Solution Center on page 11
.
Click the
Status
icon at the bottom of the HP Solution Center window.
To check the printer driver status (Mac OS X v10.4)
1.
From the Finder, select
Applications:Utilities
, then double-click
Printer Setup Utility
.
2.
Double-click the printer name to open the print queue.
3.
Click a print job to select it.
Use the following buttons to manage the print job:
•
Delete
: Cancel the selected print job.
•
Hold
: Pause the selected print job.
•
Resume
: Continue a paused print job.
•
Stop Jobs
: Pause all print jobs in the print queue.
To check the printer driver status (Mac OS X v10.5)
1.
In
System Preferences
, click
Print & Fax
.
2.
Click the
Open Print Queue
button.
3.
Click a print job to select it.
Use the following buttons to manage the print job:
•
Delete
: Cancel the selected print job.
•
Hold
: Pause the selected print job.
•
Resume
: Continue a paused print job.
•
Pause Printer
: Pause all print jobs in the print queue.
Cause:
The status of the printer driver had changed.
If this did not solve the issue, try the next solution.
Solution 5: Wait until the product completes the current operation
Solution:
If the product is performing another task such as printing a photo or performing printer maintenance,
your print job will be delayed until the product completes the current task.
Some documents take a long time to print. If nothing has printed several minutes after you sent a print job to
the product, check the product display to see if there are any messages.
Cause:
The product was busy with another task.
Print troubleshooting
23
English