HP BL260c HP ProLiant BL260c Generation 5 Server Blade User Guide - Page 57

Troubleshooting, Troubleshooting resources, Pre-diagnostic steps

Get HP BL260c - ProLiant - G5 PDF manuals and user guides
UPC - 883585668663
View all HP BL260c manuals
Add to My Manuals
Save this manual to your list of manuals

Page 57 highlights

Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problemspecific flowcharts to help you navigate complex troubleshooting processes. To view the guide, select a language: • English (http://www.hp.com/support/ProLiant_TSG_en) • French (http://www.hp.com/support/ProLiant_TSG_fr) • Italian (http://www.hp.com/support/ProLiant_TSG_it) • Spanish (http://www.hp.com/support/ProLiant_TSG_sp) • German (http://www.hp.com/support/ProLiant_TSG_gr) • Dutch (http://www.hp.com/support/ProLiant_TSG_nl) • Japanese (http://www.hp.com/support/ProLiant_TSG_jp) The HP BladeSystem c-Class Enclosure Troubleshooting Guide provides procedures and solutions for troubleshooting HP BladeSystem c-Class enclosures. This guide explains how to use the Insight Display to troubleshoot enclosures, and it includes a flowchart to help you navigate the troubleshooting process. To view the guide, see the HP website (http://www.hp.com/support/BladeSystem_Enclosure_TSG_en). Pre-diagnostic steps WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components IMPORTANT: This guide provides information for multiple servers. Some information may not apply to the server you are troubleshooting. Refer to the server documentation for information on procedures, hardware options, software tools, and operating systems supported by the server. 1. Review the important safety information (on page 58). 2. Gather symptom information (on page 59). 3. Prepare the server for diagnosis (on page 59). 4. Use the Start diagnosis flowchart (on page 61) to begin the diagnostic process. Troubleshooting 57

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
Troubleshooting 57
Troubleshooting
Troubleshooting resources
The
HP ProLiant Servers Troubleshooting Guide
provides procedures for resolving common problems and
comprehensive courses of action for fault isolation and identification, error message interpretation, issue
resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem-
specific flowcharts to help you navigate complex troubleshooting processes. To view the guide, select a
language:
•
English (
)
•
French (
)
•
Italian (
)
•
Spanish (
)
•
German (
)
•
Dutch (
)
•
Japanese (
)
The
HP BladeSystem c-Class Enclosure Troubleshooting Guide
provides procedures and solutions for
troubleshooting HP BladeSystem c-Class enclosures. This guide explains how to use the Insight Display to
troubleshoot enclosures, and it includes a flowchart to help you navigate the troubleshooting process. To
view the guide, see the HP website (
).
Pre-diagnostic steps
WARNING:
To avoid potential problems, ALWAYS read the warnings and cautionary
information in the server documentation before removing, replacing, reseating, or modifying
system components
IMPORTANT:
This guide provides information for multiple servers. Some information may not
apply to the server you are troubleshooting. Refer to the server documentation for information
on procedures, hardware options, software tools, and operating systems supported by the
server.
1.
Review the important safety information (on page
58
).
2.
Gather symptom information (on page
59
).
3.
Prepare the server for diagnosis (on page
59
).
4.
Use the Start diagnosis flowchart (on page
61
) to begin the diagnostic process.