HP Business Inkjet 2200/2250 HP Business InkJet 2200/2250 Printer - (English) - Page 27

Customer Support If your printer is not operating properly and the suggestions in this chapter do not solve your problem, try using one of the following support services to obtain assistance. Note: There are no user-serviceable parts inside the printer. Internet Visit our World Wide Web for the latest printer software, product and support information at http://www.hp.com/go/businessinkjet or http://www.hp.com/cposupport. For more information consult one of the following: Document Document Contents HP Business Inkjet 2200/2250 User's Guide Included on the Starter CD. It provides additional troubleshooting information. Readme Included on the Starter CD. It provides last-minute important information about your printer. HP JetDirect Print Server Administrator's Guide Included on the Starter CD. It provides detailed information on setting up and using your HP JetDirect EIO Print Server. HP JetDirect hardware manual Included with the purchase of an HP JetDirect print server. It describes setup and configuration of your HP JetDirect print server. Note that the HP JetDirect hardware manual does not come with the printer. The NOS (network operating system) documentation These manuals came with your computer or your NOS. They describe basic network printing common to all network printers. HP Telephone Support During the warranty period, you may obtain assistance from the HP Customer Care Center. Before calling, print a configuration page and fill in the following information: What model printer do you have? What is the serial number of your printer? (Check the back of your printer.) What is the brand and model of your computer? What is the version of printer software you are using? (Open the printer driver Properties, click the Preference tab, and then click About.) What driver did you select? Have you printed a configuration page? 6-5