HP Color LaserJet Pro M452 User Guide - Page 122

The printer is using incorrect link and duplex settings for the network

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● For Windows, click Start, click Run, type cmd, and then press Enter. ● For OS X, go to Applications, then Utilities, and open Terminal. b. Type ping followed by the IP address for your printer. c. If the window displays round-trip times, the network is working. 2. If the ping command failed, verify that the network hubs are on, and then verify that the network settings, the printer, and the computer are all configured for the same network. The printer is using incorrect link and duplex settings for the network HP recommends leaving these settings in automatic mode (the default setting). If you change these settings, you must also change them for your network. New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and that they use the correct print driver. The computer or workstation might be set up incorrectly 1. Check the network drivers, print drivers, and the network redirection settings. 2. Verify that the operating system is configured correctly. The printer is disabled, or other network settings are incorrect 1. Review the configuration page to check the status of the network protocol. Enable it if necessary. 2. Reconfigure the network settings if necessary. 112 Chapter 6 Solve problems ENWW

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●
For Windows, click
Start
, click
Run
, type
cmd
, and then press
Enter
.
●
For OS X, go to
Applications
, then
Utilities
, and open
Terminal
.
b.
Type
ping
followed by the IP address for your printer.
c.
If the window displays round-trip times, the network is working.
2.
If the ping command failed, verify that the network hubs are on, and then verify that the network settings,
the printer, and the computer are all configured for the same network.
The printer is using incorrect link and duplex settings for the network
HP recommends leaving these settings in automatic mode (the default setting). If you change these settings,
you must also change them for your network.
New software programs might be causing compatibility problems
Verify that any new software programs are correctly installed and that they use the correct print driver.
The computer or workstation might be set up incorrectly
1.
Check the network drivers, print drivers, and the network redirection settings.
2.
Verify that the operating system is configured correctly.
The printer is disabled, or other network settings are incorrect
1.
Review the configuration page to check the status of the network protocol. Enable it if necessary.
2.
Reconfigure the network settings if necessary.
112
Chapter 6
Solve problems
ENWW