HP Dc5000 Getting Started - Business Desktops - Page 22

Diagnostic Front Panel Lights LEDs and Audible Codes, Activity, Beeps, Possible Cause - light codes

Page 22 highlights

Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action Red Power LED None flashes two times, once every second, followed by a two-second pause. Processor thermal protection activated: A fan may be blocked or not turning. OR The heatsink/fan assembly is not properly attached to the processor. 1. Ensure that the computer air vents are not blocked and the cooling fan is running. 2. Open hood, press power button, and see if the processor fan spins. If the processor fan is not spinning, make sure the fan's cable is plugged onto the system board header. Ensure the fan is fully/properly seated or installed. 3. If fan is plugged in and seated properly, but is not spinning, then replace processor fan. 4. Reseat processor heatsink and verify that fan assembly is properly attached. 5. Contact an authorized reseller or service provider. Red Power LED stays on. None Processor not installed (not an indicator of bad processor). 1. Check to see that the processor is present. 2. Reseat the processor. 18

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Getting Started
Diagnostic Front Panel Lights (LEDs) and Audible Codes
Continued
Activity
Beeps
Possible Cause
Recommended Action
Red Power LED
flashes two times,
once every
second, followed
by a two-second
pause.
None
Processor thermal
protection activated:
A fan may be
blocked or not
turning.
OR
The heatsink/fan
assembly is not
properly attached to
the processor.
1.
Ensure that the computer air vents
are not blocked and the cooling fan
is running.
2. Open hood, press power button,
and see if the processor fan spins. If
the processor fan is not spinning,
make sure the fan's cable is plugged
onto the system board header. Ensure
the fan is fully/properly seated or
installed.
3.
If fan is plugged in and seated
properly, but is not spinning, then
replace processor fan.
4. Reseat processor heatsink and
verify that fan assembly is properly
attached.
5. Contact an authorized reseller or
service provider.
Red Power LED
stays on.
None
Processor not installed
(not an indicator of
bad processor).
1.
Check to see that the processor is
present.
2. Reseat the processor.
18