HP Dc5000 Getting Started - Business Desktops - Page 23

Activity, Beeps, Possible Cause, Recommended Action, Continued - power supply removal

Page 23 highlights

Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action Red Power LED None flashes once every two seconds. Power failure (power supply is overloaded). 1. Check that the voltage selector, located on the rear of the power supply, is set to the appropriate voltage. Proper voltage setting depends on your region. 2. Open the hood and ensure the 4wire power supply cable is seated into the connector on the system board. 3. Check if a device is causing the problem by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards.) Power on the system. If the system enters the POST, then power off and replace one device at a time and repeat this procedure, until failure occurs. Replace the device that is causing the failure. Continue adding devices one at a time to ensure all devices are functioning properly. 4. Replace the power supply. 5. Replace the system board. Red Power LED 5 flashes five times, once every second, followed by a two second pause. Pre-video memory error 1. Reseat DIMMs. Power on the system. 2. Replace DIMMs one at a time to isolate faulty module. 3. Replace third-party memory with HP memory. 4. Replace the system board. 19

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Getting Started
Diagnostic Front Panel Lights (LEDs) and Audible Codes
Continued
Activity
Beeps
Possible Cause
Recommended Action
Red Power LED
flashes once every
two seconds.
None
Power failure (power
supply is overloaded).
1. Check that the voltage selector,
located on the rear of the power
supply, is set to the appropriate
voltage. Proper voltage setting
depends on your region.
2.
Open the hood and ensure the 4-
wire power supply cable is seated
into the connector on the system
board.
3.
Check if a device is causing the
problem by removing ALL attached
devices (such as hard, diskette, or
optical drives, and expansion cards.)
Power on the system. If the system
enters the POST, then power off and
replace one device at a time and
repeat this procedure, until failure
occurs. Replace the device that is
causing the failure. Continue adding
devices one at a time to ensure all
devices are functioning properly.
4. Replace the power supply.
5. Replace the system board.
Red Power LED
flashes five times,
once every
second, followed
by a two second
pause.
5
Pre-video memory
error
1. Reseat DIMMs. Power on the
system.
2.
Replace DIMMs one at a time to
isolate faulty module.
3. Replace third-party memory with
HP memory.
4. Replace the system board.
19