HP LaserJet 3200 HP LaserJet 3200 All-in-One Product - (English for UK) Gettin - Page 53

Installation troubleshooting

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3 Installation troubleshooting Use the following table to solve problems that might occur when installing the software or changing settings manually: Problem Cause Solution When installing software, you receive this message: "Setup has determined that you do not have enough disk space on the selected drive. Please reduce the set of install components or change the install drive." The product software requires at least 175 MB of available disk space to be installed. After you select the product software and data directories, the installation program checks that your computer has enough available disk space. Try deleting unnecessary files or archiving older data to floppy disks or some other medium. The software did not install (Windows 95, 98, 2000, or NT 4.0) All programs except Systray and Explorer should be closed. To check in Windows 95 or 98, press CTRL+ALT+DELETE. If other programs are open, click one and click End Task. Repeat for all other open programs. Then, reinstall the software. To check in Windows 2000 or NT 4.0, press CTRL+ALT+DELETE. On the Applications tab, if other programs are open, click one and click End Task. Repeat for all other open programs. Then, reinstall the software. The computer cannot read the installation CD-ROM. The correct drive may not have been specified. The CD-ROM may be damaged. Check for the proper disk drive letter. Often, it is D or E for the CD-ROM drive. Contact HP Customer Care. See "HP Customer Care" on page 54. EN 51

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EN
51
3
Installation
troubleshooting
Use the following table to solve problems that might occur when
installing the software or changing settings manually:
Problem
Cause
Solution
When installing
software, you receive
this message:
“
Setup
has determined that
you do not have
enough disk space on
the selected drive.
Please reduce the set
of install components
or change the install
drive.
”
The product software
requires at least 175 MB of
available disk space to be
installed.
After you select the product software and data
directories, the installation program checks that
your computer has enough available disk
space. Try deleting unnecessary files or
archiving older data to floppy disks or some
other medium.
The software did not
install (Windows 95,
98, 2000, or
NT 4.0)
All programs
except
Systray and Explorer
should be closed.
To check in Windows 95 or 98, press
C
TRL
+A
LT
+D
ELETE
. If other programs are open,
click one and click
End Task
. Repeat for all
other open programs. Then, reinstall the
software.
To check in Windows 2000 or NT 4.0, press
C
TRL
+A
LT
+D
ELETE
. On the
Applications
tab, if
other programs are open, click one and click
End Task
. Repeat for all other open programs.
Then, reinstall the software.
The computer cannot
read the installation
CD-ROM.
The correct drive may not
have been specified.
The CD-ROM may be
damaged.
Check for the proper disk drive letter. Often, it
is
D
or
E
for the CD-ROM drive.
Contact HP Customer Care. See "HP
Customer Care" on page 54.