HP LaserJet Enterprise P3015 HP LaserJet Printer Family - Print Media Specific - Page 33

Gray areas on envelopes, Wrinkling

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Gray areas on envelopes Cause Envelope has seams or multiple layers. The toner density setting is too light. Action(s) q Avoid printing over seams or other multiple-layer areas. q Reduce background (gray shading in non-imaged areas) by adjusting the toner density setting to a darker setting. See the documentation that came with your printer. Wrinkling Wrinkles that form in envelopes after printing usually are caused by the following envelope conditions: Cause Action(s) Loose envelope construction. q Try different envelopes that are better constructed. See "Envelope construction" on page 11 for characteristics of good envelope construction. Folds are not sharply creased. q Try different envelopes that are better constructed. See "Envelope construction" on page 11 for characteristics of good envelope construction. Low-weight/low-strength paper used in the q envelope construction. Try different envelopes that are better constructed. See "Envelope construction" on page 11 for characteristics of good envelope construction. High moisture content. q You might need to acclimate the envelope from the storage environment to your environment in order to diminish differences in heat and moisture. (See "Preparing print media for use" on page 4.) Chapter 3 Troubleshooting 27

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Chapter 3 Troubleshooting
27
Gray areas on envelopes
Wrinkling
Wrinkles that form in envelopes after printing usually are caused by the following envelope
conditions:
Cause
Action(s)
Envelope has seams or multiple layers.
●
Avoid printing over seams or other multiple-layer
areas.
The toner density setting is too light.
●
Reduce background (gray shading in non-imaged
areas) by adjusting the toner density setting to a
darker setting. See the documentation that came
with your printer.
Cause
Action(s)
Loose envelope construction.
●
Try different envelopes that are better
constructed. See
“Envelope construction” on
page 11
for characteristics of good envelope
construction.
Folds are not sharply creased.
●
Try different envelopes that are better
constructed. See
“Envelope construction” on
page 11
for characteristics of good envelope
construction.
Low-weight/low-strength paper used in the
envelope construction.
●
Try different envelopes that are better
constructed. See
“Envelope construction” on
page 11
for characteristics of good envelope
construction.
High moisture content.
●
You might need to acclimate the envelope from
the storage environment to your environment in
order to diminish differences in heat and moisture.
(See
“Preparing print media for use” on
page 4
.)