HP Officejet Pro 8100 Getting Started Guide - Page 10
Solve setup problems, Problems setting up the printer
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English Solve setup problems The following sections provide help with problems you might have while setting up the printer. If you need more help, see the user guide. For information about finding the user guide, see "Where's the user guide?" on page 4. Problems setting up the printer • Make sure that all packing tape and material adapter are securely connected and that the have been removed from outside and inside the power source is working properly. printer. • Make sure the (Power) light is on and not • Make sure you use the SETUP cartridges that blinking. When the printer is first turned on, it came with your printer when you first set up the takes approximately 45 seconds to warm up. printer. • Make sure the printer is displaying the home • Make sure that the printer is loaded with plain, screen and that no other lights on the printer's white, unused A4- or Letter-size (8.5x11 inch) control panel are lit or blinking. paper. • Make sure paper is loaded correctly in the tray • Make sure that any cords and cables that you are and is not jammed in the printer. using (such as a USB cable or Ethernet cable) are in good working order. • Make sure that all latches and covers are closed properly. • Make sure that the power cord and power How do I install the user guide? Depending on the option you select when you install the HP software, the user guide might not be installed on your computer. To install the user guide, complete the following steps: 1. Insert the software CD provided with the printer into your computer, and then follow the onscreen instructions. 2. In the screen showing recommended software, select the option for your operating system: • Windows: Select the option with "Help" in the name. • Mac OS X: Select the HP Recommended Software option. 3. Follow the onscreen instructions to finish installing the user guide. Tip: If you cannot find the HP software CD or if your computer does not have a CD or DVD drive, you can download the HP software from HP's support website (www.hp.com/go/customercare). From this website, search for your printer, and then select Software & Driver Downloads. Select your operating system, select the option for driver downloads, and then select the option that has "Full Feature Software and Drivers" in the name. 10