HP Pavilion 11-k000 User Guide

HP Pavilion 11-k000 Manual

Get HP Pavilion 11-k000 PDF manuals and user guides View all HP Pavilion 11-k000 manuals
Add to My Manuals
Save this manual to your list of manuals

HP Pavilion 11-k000 manual content summary:

  • HP Pavilion 11-k000 | User Guide - Page 1
    User Guide
  • HP Pavilion 11-k000 | User Guide - Page 2
    Go to http://www.microsoft.com for details. To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. Software terms By installing, copying, downloading, or otherwise using any software product
  • HP Pavilion 11-k000 | User Guide - Page 3
    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
  • HP Pavilion 11-k000 | User Guide - Page 4
    iv Safety warning notice
  • HP Pavilion 11-k000 | User Guide - Page 5
    Processor configuration setting (select models only) IMPORTANT: Select computer models are configured with an Intel® Pentium® N35xx series or a Celeron® N28xx/N29xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor
  • HP Pavilion 11-k000 | User Guide - Page 6
    vi Processor configuration setting (select models only)
  • HP Pavilion 11-k000 | User Guide - Page 7
    practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Changing your notebook to an entertainment stand 9 Changing your notebook to a tablet 10 Top ...11 TouchPad ...11 Lights ...12 Keys
  • HP Pavilion 11-k000 | User Guide - Page 8
    power ...30 Initiating and exiting Sleep and Hibernation 30 Manually initiating and exiting Sleep 31 Manually initiating and exiting Hibernation (select models only 31 Setting ....... 34 Running on AC power ...34 Troubleshooting power problems 34 Shutting down (turning off) the computer 35 viii
  • HP Pavilion 11-k000 | User Guide - Page 9
    software updates ...43 Installing critical security updates ...43 Using HP Touchpoint Manager (select models only 43 Securing your wireless network only 47 10 Using HP PC Hardware Diagnostics (UEFI 48 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 48 11 Backing up, restoring,
  • HP Pavilion 11-k000 | User Guide - Page 10
    Changing the computer boot order 54 Removing the HP Recovery partition (select models only 54 12 Specifications ...55 Input power ...55 Operating environment ...55 13 Electrostatic Discharge ...56 14 Accessibility ...57 Supported assistive technologies ...57 Contacting support ...57 Index ...58 x
  • HP Pavilion 11-k000 | User Guide - Page 11
    app: 1. From the Start screen, select the Store app. 2. Select HP picks to view all the available apps. NOTE: HP picks is available in select countries only. 3. Select the app you want to download, and then follow the on-screen instructions. When the download is complete, the app appears on the All
  • HP Pavilion 11-k000 | User Guide - Page 12
    /us/en/ wwcontact_us.html. ● Online chat with an HP technician ● Support telephone numbers ● HP service center locations Safety & Comfort Guide To access this guide: 1. From the Start screen, type support, and then select the HP Support Assistant app. ● Proper workstation setup ● Guidelines for
  • HP Pavilion 11-k000 | User Guide - Page 13
    product number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. More
  • HP Pavilion 11-k000 | User Guide - Page 14
    2 Getting to know your computer Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. ‒ or - From the Windows desktop, right-click the Start button, and then select Control Panel. 2. Select System and
  • HP Pavilion 11-k000 | User Guide - Page 15
    safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this document: ▲ From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - From the Windows desktop, click the question mark icon in the taskbar area of the Windows desktop
  • HP Pavilion 11-k000 | User Guide - Page 16
    (7) AC adapter light (8) Left side Power connector ● White: The computer is connected to external power and the battery is fully charged. ● Blinking white: The computer is disconnected from external power and the battery has reached a low battery level. ● Amber: The computer is connected to
  • HP Pavilion 11-k000 | User Guide - Page 17
    To increase speaker volume, press the + edge of the button. ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For more information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only) on page 37. Left side 7
  • HP Pavilion 11-k000 | User Guide - Page 18
    Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this document: From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - From the Windows desktop, click the question mark icon in the taskbar area of the Windows desktop
  • HP Pavilion 11-k000 | User Guide - Page 19
    Your computer can function as a classic notebook and, in addition, the display can be rotated so that the computer transforms into an entertainment stand or a tablet. Changing your notebook to an entertainment stand To change your notebook to an entertainment stand, raise the display, and then
  • HP Pavilion 11-k000 | User Guide - Page 20
    Changing your notebook to a tablet To change your notebook to a tablet, raise the display, and then rotate the display backward until it is flush with the computer bottom (360 degrees). 10 Chapter 2 Getting to know your computer
  • HP Pavilion 11-k000 | User Guide - Page 21
    touch screen gestures on page 26. Functions like the left button on an external mouse. Functions like the right button on an external mouse. Top 11
  • HP Pavilion 11-k000 | User Guide - Page 22
    Lights Component (1) (2) Caps lock light Mute light Description On: Caps lock is on, which switches the keys to all capital letters. ● Amber: Computer sound is off. ● Off: Computer sound is on. 12 Chapter 2 Getting to know your computer
  • HP Pavilion 11-k000 | User Guide - Page 23
    properly. NOTE: The action key feature is enabled at the factory. You can disable this feature in Setup Utility (BIOS). Refer to Help and Support for additional information. After you have disabled the action key feature, you can still perform each function by pressing the fn key in combination with
  • HP Pavilion 11-k000 | User Guide - Page 24
    Icon Description Help and Support also provides automated troubleshooting tools and access to support. Decreases the screen brightness incrementally as long as you hold down the key. Increases the screen brightness incrementally as long as you hold down the
  • HP Pavilion 11-k000 | User Guide - Page 25
    computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: the removable service door, or on the back of the display. ● Service label-Provides important information to identify your computer. When contacting support, you
  • HP Pavilion 11-k000 | User Guide - Page 26
    (select models only prior to Windows 8)-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. HP platforms with Windows 8 or Windows 8.x preinstalled do not have the physical label. Instead a Digital Product Key is electronically installed
  • HP Pavilion 11-k000 | User Guide - Page 27
    communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you wireless connectivity over a wireless wide area website links provided in Help and Support. ▲ From the Start screen, type help, and then select Help and Support. Using the wireless controls You can
  • HP Pavilion 11-k000 | User Guide - Page 28
    Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. 6. Follow the on-screen instructions to complete the connection. After the connection is made, place the mouse pointer over the
  • HP Pavilion 11-k000 | User Guide - Page 29
    network whether you are on the road or outside the range of Wi-Fi hotspots. You might need the HP Mobile Broadband Module IMEI and/or MEID number to activate mobile broadband service.The serial number is printed on a label located on the bottom of your computer. Some mobile network operators require
  • HP Pavilion 11-k000 | User Guide - Page 30
    5. Insert the SIM card into the SIM slot located on the right side of the computer, and then gently push the SIM card into the slot until it is firmly seated. NOTE: The SIM card in your computer may look slightly different from the illustration in this section. 6. Reconnect external power. 7.
  • HP Pavilion 11-k000 | User Guide - Page 31
    each other. For more information about sharing files, folders, or drives, see the information provided in Help and Support. ▲ From the Start screen, type help, and then select Help and Support. ‒ or - From the Windows desktop, click the question mark icon in the taskbar area of the Windows desktop
  • HP Pavilion 11-k000 | User Guide - Page 32
    Use B&O Play Audio Control Panel to view and manually control audio and bass settings. 1. From the Start to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the , type support, and then select the HP Support Assistant app. 22
  • HP Pavilion 11-k000 | User Guide - Page 33
    select the HP Support Assistant app. Headphones combined with a microphone are called headsets. You can connect wired headsets to the audio-out (headphone)/audio-in (microphone) jack on your computer. To connect wireless headsets to your computer, follow the device manufacturer's instructions. Using
  • HP Pavilion 11-k000 | User Guide - Page 34
    Control Panel. Select Appearance and Personalization. Under Display, select Adjust screen resolution. Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these
  • HP Pavilion 11-k000 | User Guide - Page 35
    the charms, click Devices, click Project, and then follow the on-screen instructions. - or - On select computer models, from the Start screen, click the HP Quick Access to Miracast icon, and then follow the on-screen instructions. NOTE: To learn what type of display you have (Miracast-compatible or
  • HP Pavilion 11-k000 | User Guide - Page 36
    Devices and Printers, select Mouse. NOTE: Most of the gestures shown here can be used on either the TouchPad or touchscreen. TouchPad gestures are not supported in all apps. Tap Use the tap/double-tap gesture to select or open an item on the screen. ● Point to an item on the
  • HP Pavilion 11-k000 | User Guide - Page 37
    Two-finger scroll Use the two-finger scroll gesture to move up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom
  • HP Pavilion 11-k000 | User Guide - Page 38
    Rotating (select models only) Rotating allows you to turn items such as photos. ● Place two separated fingers on the TouchPad zone. Move both fingers in an arching motion while maintaining uniform separation. A clockwise arching motion initiates a right rotation and a counter-clockwise motion
  • HP Pavilion 11-k000 | User Guide - Page 39
    Using the keyboard and optional mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you do using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions. TIP: The Windows key on a keyboard or
  • HP Pavilion 11-k000 | User Guide - Page 40
    In the Hibernation state, your work is saved to a hibernation file and the computer powers down. You can also initiate Hibernation manually. For more information, see Manually initiating and exiting Hibernation (select models only) on page 31. CAUTION: To reduce the risk of possible audio and video
  • HP Pavilion 11-k000 | User Guide - Page 41
    If you have set a password to be required on exiting Sleep, you must enter your Windows password before your work returns to the screen. Manually initiating and exiting Hibernation (select models only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power
  • HP Pavilion 11-k000 | User Guide - Page 42
    or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account charge, run Battery Check in the HP Support Assistant app. 1. From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - From
  • HP Pavilion 11-k000 | User Guide - Page 43
    the Windows desktop, click the question mark icon in the taskbar area of the Windows desktop. 2. Select Battery and Performance. HP Support Assistant provides the following tools and information about the battery: ● Battery Check ● Information about battery types, specifications, life cycles, and
  • HP Pavilion 11-k000 | User Guide - Page 44
    to AC power, refer to the Setup Instructions poster provided in the computer box. The computer AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to on the Windows desktop changes appearance. Troubleshooting power problems Test the AC adapter if the
  • HP Pavilion 11-k000 | User Guide - Page 45
    . ● If the connections are secure and the power lights remain off, the AC adapter is not functioning and should be replaced. Contact support for information about obtaining a replacement AC power adapter. Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer
  • HP Pavilion 11-k000 | User Guide - Page 46
    ● Press ctrl+alt+delete, click the Power icon, and then select Shut Down. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power. 36 Chapter 6 Managing power
  • HP Pavilion 11-k000 | User Guide - Page 47
    PC ● Uninstall apps to free up disk space ● Free up disk space by deleting uncessary files 2. Follow the on-screen instructions. Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions
  • HP Pavilion 11-k000 | User Guide - Page 48
    notifications when updates become available. If you would like to update your programs and drivers, follow these instructions: 1. From the Start screen, type support, and then select the HP Support Assistant app. -orFrom the Windows desktop, click the question mark icon in the taskbar area of the
  • HP Pavilion 11-k000 | User Guide - Page 49
    Cleaning procedures Follow the procedures in this section to safely clean your computer. WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. 1. Turn off the computer. 2. Disconnect AC power. 3. Disconnect all powered external devices.
  • HP Pavilion 11-k000 | User Guide - Page 50
    ● When traveling by air, carry the computer as hand luggage; do not check it in with the rest of your luggage. CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar
  • HP Pavilion 11-k000 | User Guide - Page 51
    punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password screen-saver passwords: ▲ From the Start screen, type support, and then select the HP Support Assistant app. -or- From the Windows desktop,
  • HP Pavilion 11-k000 | User Guide - Page 52
    on or restart the tablet, and then quickly hold down the Windows button. 2. Tap f10. 2. Select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the
  • HP Pavilion 11-k000 | User Guide - Page 53
    type support, and then select the HP Support HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems You can install these updates manually or automatically. To view or instructions. Using HP Touchpoint Manager (select models only) HP
  • HP Pavilion 11-k000 | User Guide - Page 54
    Securing your wireless network When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. Backing up your software applications and
  • HP Pavilion 11-k000 | User Guide - Page 55
    HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting support, selecting the HP Support instructions. Starting Setup Utility (BIOS) 45
  • HP Pavilion 11-k000 | User Guide - Page 56
    , and then select the HP Support Assistant app. ‒ or - From the Windows desktop, click the question mark icon in the taskbar area of the Windows desktop. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow
  • HP Pavilion 11-k000 | User Guide - Page 57
    Synchronizing a tablet and keyboard (select models only) When you attach a tablet to the keyboard and restart the computer, the BIOS checks to see if the Embedded Controller firmware on the keyboard needs to be synchronized. If so, BIOS will start the synchronization. If the synchronization is
  • HP Pavilion 11-k000 | User Guide - Page 58
    test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test, press or tap esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. There are
  • HP Pavilion 11-k000 | User Guide - Page 59
    and Drivers pages-Provide downloads for a specific product for earlier and later versions 1. Go to http://www.hp.com. 2. Point to Support, located at the top of the page, and then click Download Drivers. 3. In the text box, enter the product name, and then click Go. - or -
  • HP Pavilion 11-k000 | User Guide - Page 60
    11 Backing up, restoring, and recovering This chapter provides information about the following can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. HP Recovery Manager is a software program that
  • HP Pavilion 11-k000 | User Guide - Page 61
    Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you use an external optical drive, it must be connected directly to a USB port
  • HP Pavilion 11-k000 | User Guide - Page 62
    and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Reinstall drivers and/or applications option of HP type recovery, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions. ● On select
  • HP Pavilion 11-k000 | User Guide - Page 63
    or press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if
  • HP Pavilion 11-k000 | User Guide - Page 64
    (select models only) on page 50. Follow these steps to remove the HP Recovery partition: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and then follow the on-screen instructions. 54 Chapter 11 Backing up, restoring, and recovering
  • HP Pavilion 11-k000 | User Guide - Page 65
    AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power voltage and current varies by platform. Input power Operating voltage and current DC plug of external HP power supply Rating 19.5 V dc @ 2.31 A - 45 W 19.5 V dc
  • HP Pavilion 11-k000 | User Guide - Page 66
    components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until
  • HP Pavilion 11-k000 | User Guide - Page 67
    designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies
  • HP Pavilion 11-k000 | User Guide - Page 68
    buttons left TouchPad 11 power 6 right TouchPad 11 C caps lock HP 3D DriveGuard 37 using 37 HP Apps Store, visiting 1 HP DataPass 19 HP Mobile Broadband 19 HP Mobile Broadband, disabled 19 HP PC Hardware Diagnostics (UEFI) downloading 48 HP Recovery Manager correcting boot problems 54 starting 53 HP
  • HP Pavilion 11-k000 | User Guide - Page 69
    16 serial number 15 service 15 wireless certification 16 HP Recovery Manager 52 media 53 starting 53 supported discs 51 system 52 USB flash drive 53 using HP Recovery media 51 recovery media creating 50 creating using HP computer 15 service labels, locating identifying 15 supported discs, recovery
  • HP Pavilion 11-k000 | User Guide - Page 70
    touch screen gestures tap 26 two-finger click 27 two-finger pinch/zoom 27 two-finger scroll 27 TouchPad gestures rotating 28 TouchPad zone, identifying 11 traveling with the computer 16, 39 turning off the computer 35 two-finger click TouchPad and touch screen gesture 27 two-finger pinch/zoom
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
User Guide