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HP Pavilion 11-k000 User Guide - Page 58

Using HP PC Hardware Diagnostics (UEFI), Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

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10 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. NOTE: To start the Setup Utility, your computer must be In notebook mode and you must use the keyboard attached to your notebook. The on-screen keyboard, which displays in tablet mode, cannot access the Setup Utility. To start HP PC Hardware Diagnostics (UEFI): 1. Start Setup Utility: ● Computers or tablets with keyboards: ▲ Turn on or restart the computer, quickly press esc. ● Tablets without keyboards: ▲ Turn on or restart the tablet, and then quickly hold down the volume down button. - or Turn on or restart the tablet, and then quickly hold down the Windows button. 2. Press or tap f2. The BIOS searches 3 places for the diagnostic tools, in the following order: a. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 48. b. Hard drive c. BIOS 3. When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test, press or tap esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. There are two options to download HP PC Hardware Diagnostics to a USB device: Option 1: HP PC Diagnostics homepage- Provides access to the latest UEFI version 48 Chapter 10 Using HP PC Hardware Diagnostics (UEFI)

Section	Page
Starting right	11
Visit the HP Apps Store	11
Best practices	11
More HP resources	12
Getting to know your computer	14
Locating hardware	14
Locating software	14
Right side	15
Left side	16
Display	18
Changing your notebook to an entertainment stand	19
Changing your notebook to a tablet	20
Top	21
TouchPad	21
Lights	22
Keys	23
Using the action keys	23
Bottom	25
Labels	25
Connecting to a network	27
Connecting to a wireless network	27
Using the wireless controls	27
Wireless button	27
Operating system controls	28
Connecting to a WLAN	28
Using HP Mobile Broadband (select models only)	29
Using HP DataPass (select models only)	29
Inserting and removing a SIM card (select models only)	29
Using Bluetooth wireless devices (select models only)	30
Connecting to a wired network—LAN (select models only)	30
Sharing data and drives and accessing software	31
Enjoying entertainment features	32
Using a webcam	32
Using audio	32
Accessing audio control panel	32
Connecting speakers	32
Connecting headphones	32
Connecting a microphone	33
Connecting headsets	33
Using video	33
Connecting video devices using an HDMI cable (select models only)	33
Setting up HDMI audio	34
Discovering and connecting to Miracast-compatible wireless displays (select models only)	35
Discovering and connecting to Intel WiDi certified displays (select Intel models only)	35
Navigating the screen	36
Using the TouchPad and touch screen gestures	36
Tap	36
Two-finger scroll	37
Two-finger pinch zoom	37
Two-finger click	37
Rotating (select models only)	38
One-finger slide (touch screen only)	38
Using the keyboard and optional mouse	39
Managing power	40
Initiating and exiting Sleep and Hibernation	40
Manually initiating and exiting Sleep	41
Manually initiating and exiting Hibernation (select models only)	41
Setting password protection on wakeup (exiting Sleep or Hibernation)	41
Using the power meter and power settings	42
Running on battery power	42
Factory-sealed battery	42
Finding battery information	42
Conserving battery power	43
Identifying low battery levels	43
Resolving a low battery level	43
Resolving a low battery level when external power is available	43
Resolving a low battery level when no power source is available	44
Resolving a low battery level when the computer cannot exit Hibernation	44
Running on AC power	44
Troubleshooting power problems	44
Shutting down (turning off) the computer	45
Maintaining your computer	47
Improving performance	47
Using Disk Defragmenter	47
Using Disk Cleanup	47
Using HP 3D DriveGuard (select models only)	47
Identifying HP 3D DriveGuard status	48
Updating programs and drivers	48
Cleaning your computer	48
Cleaning procedures	49
Cleaning the display	49
Cleaning the sides or cover	49
Cleaning the TouchPad, keyboard, or mouse (select models only)	49
Traveling with or shipping your computer	49
Securing your computer and information	51
Using passwords	51
Setting Windows passwords	51
Setting Setup Utility (BIOS) passwords	52
Using Internet security software	52
Using antivirus software	52
Using firewall software	53
Installing software updates	53
Installing critical security updates	53
Using HP Touchpoint Manager (select models only)	53
Securing your wireless network	54
Backing up your software applications and information	54
Using an optional security cable lock	54
Using Setup Utility (BIOS)	55
Starting Setup Utility (BIOS)	55
Updating the BIOS	55
Determining the BIOS version	55
Downloading a BIOS update	56
Synchronizing a tablet and keyboard (select models only)	57
Using HP PC Hardware Diagnostics (UEFI)	58
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	58
Backing up, restoring, and recovering	60
Creating recovery media and backups	60
Creating HP Recovery media (select models only)	60
Using Windows tools	61
Restore and recovery	61
Recovering using HP Recovery Manager	62
What you need to know before you get started	62
Using the HP Recovery partition (select models only)	63
Using HP Recovery media to recover	63
Changing the computer boot order	64
Removing the HP Recovery partition (select models only)	64
Specifications	65
Input power	65
Operating environment	65
Electrostatic Discharge	66
Accessibility	67
Supported assistive technologies	67
Contacting support	67