HP ProLiant BL660c HP BladeSystem Management Pack version 1.0 for Microsoft Sy
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- HP ProLiant BL660c | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 1
HP BladeSystem Management Pack version 1.0 for Microsoft® System Center Essentials Troubleshooting Assistant Part Number 465399-001 November 2007 (First Edition) - HP ProLiant BL660c | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 2
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP U.S. registered trademarks of Microsoft Corporation. Windows Server 2003 is a U.S. trademark of Microsoft - HP ProLiant BL660c | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 3
gray 12 A fan or power supply displays when there is no fan or power supply installed on the bay slot 12 Active alert view displays only one alert when there are multiple device state changes 12 Technical support...13 Before contacting HP support ...13 Technical support contact information for - HP ProLiant BL660c | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 4
.hp.com/servers/integration) to verify you are using the current version of the HP BladeSystem Management Packs for Microsoft® System Center Essentials Troubleshooting Assistant. Use the part number and the date on the title page to determine which version you are using. The contents of this guide - HP ProLiant BL660c | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 5
Center Essentials. 3. Click Click here for support information. The Version fields appear in the dialog box. 4. Click Close. 5. Check the version with the release notes or the HP Server Integrations with Microsoft System Center Products Support Matrix before requesting support. Troubleshooting 5 - HP ProLiant BL660c | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 6
of the HP ProLiant Server Management Pack for System Center Essentials 2007 kits. Installing the kits to a remote System Center Essentials console environment The kits do not support installation on a remote System Center Essentials console environment. Deleting the management packs manually The - HP ProLiant BL660c | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 7
immediately in the HP BladeSystem Enclosure Monitor Service. The service shows the monitoring progress in the HP BladeSystem's NT Event provides troubleshooting information for authoring issues with the HP BladeSystem Management Packs for System Center Essentials. • Adding custom information to HP - HP ProLiant BL660c | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 8
specific to HP Management Packs is recommended as this will ease future upgrades and migration paths. Operational and usage issues The following sections provide troubleshooting information for operational issues with the HP is not supported (on page HP b-Class Blade Server is not displayed in the HP - HP ProLiant BL660c | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 9
• A fan or power supply displays when there is no fan or power supply installed on the bay slot (on page 12) • Active alert view displays only one alert when there are multiple device state changes (on page 12) Monitor Manager is unable to connect to the monitor service The Monitor Manager displays - HP ProLiant BL660c | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 10
tree pane. However, it takes the Monitor Service a few minutes to collect the inventory information. You must manually refresh the screen to view the updated details. Downgrade of Onboard Administrator firmware is not supported The supported Onboard Administrator firmware versions are 2.04 and above - HP ProLiant BL660c | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 11
observed, check the Active Alerts view to find detailed information for the issue. An HP b-Class Blade Server is not displayed in the HP BladeSystem Enclosure Group HP b-Class Blade Servers are not supported by this product. Expected associated classes are not displaying in the Enclosure State View - HP ProLiant BL660c | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 12
the entire health component of the HP BladeSystem Management Pack for a specific health collection. State icon or instructions to reset the server status. A fan or power supply displays when there is no fan or power supply installed on the bay slot If a bay slot is empty, but a fan or a power supply - HP ProLiant BL660c | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 13
file to use the current HP BladeSystem Management Packs for Microsoft® System Center Essentials Troubleshooting Assistant. 2. See the HP website (http://www.hp.com/servers/integration) for product updates. 3. If you cannot resolve the problem with the information contained in this guide, have - HP ProLiant BL660c | HP BladeSystem Management Pack version 1.0 for Microsoft Sy - Page 14
reseller: • In the United States, see the HP US service locator webpage (http://www.hp.com/service_locator). • In other locations, see the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/en/wwcontact.html). For HP technical support: • In the United States, for contact
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HP BladeSystem Management Pack version 1.0
for Microsoft® System Center Essentials
Troubleshooting Assistant
Part Number 465399-001
November 2007 (First Edition)