HP ProLiant SL390s HP ProLiant SL390s G7 2U half width Server Maintenance and - Page 77

USB support and functionality, USB support, Internal USB functionality

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Page 77 highlights

• For small and midsize environments: HP Insight Remote Support Standard provides basic remote monitoring, notification/advisories and service dispatch. It is optimized for environments with 1 to 50 servers and can be installed on a shared HP ProLiant Windows application server. The software supports HP EVA storage devices, HP ProLiant, BladeSystems, HP Integrity and HP 9000 servers running Microsoft Windows, Red Hat Enterprise Linux, Novell SUSE and Novell Netware. Download from the HP website (http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSSW MBASE). • For midsize and large environments: HP Insight Remote Support Pack (formerly Service Essentials Remote Support Pack) is targeted for larger environments and is integrated with HP Systems Insight Manager (SIM). It provides comprehensive remote monitoring, notification/advisories, dispatch and proactive service support for nearly all HP servers, storage, network and SAN environments, plus selected Dell and IBM Windows servers that have a support obligation with HP. It also enables HP to deliver higher levels of proactive support in line with HP Mission Critical Services support agreements. Download from the HP website (http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=ISDVD). Both HP Insight Remote Support solutions are available at no additional cost to customers with a valid warranty on HP technology, an HP Care Pack Service or HP contractual support agreement. For more information, see the HP website (http://www.hp.com/go/insightremotesupport). USB support and functionality USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM. Legacy USB support provides USB functionality in environments where USB support is not available normally. Specifically, HP provides legacy USB functionality for the following: • POST • RBSU • Diagnostics • DOS • Operating environments which do not provide native USB support Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys. This solution provides for use of a permanent USB key installed in the internal connector, avoiding issues of clearance on the front of the rack and physical access to secure data. For additional security, external USB functionality can be disabled through RBSU. Disabling external USB support in RBSU disables the USB connectors on the local I/O cable. Internal USB functionality is unaffected. Diagnostic tools 77

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Diagnostic tools 77
•
For small and midsize environments: HP Insight Remote Support Standard provides basic remote
monitoring, notification/advisories and service dispatch. It is optimized for environments with 1
to 50 servers and can be installed on a shared HP ProLiant Windows application server. The
software supports HP EVA storage devices, HP ProLiant, BladeSystems, HP Integrity and HP
9000 servers running Microsoft Windows, Red Hat Enterprise Linux, Novell SUSE and Novell
Netware. Download from the HP website
MBASE
).
•
For midsize and large environments: HP Insight Remote Support Pack (formerly Service Essentials
Remote Support Pack) is targeted for larger environments and is integrated with HP Systems Insight
Manager (SIM). It provides comprehensive remote monitoring, notification/advisories, dispatch
and proactive service support for nearly all HP servers, storage, network and SAN environments,
plus selected Dell and IBM Windows servers that have a support obligation with HP. It also
enables HP to deliver higher levels of proactive support in line with HP Mission Critical Services
support agreements. Download from the HP website
).
Both HP Insight Remote Support solutions are available at no additional cost to customers with a valid
warranty on HP technology, an HP Care Pack Service or HP contractual support agreement.
For more information, see the HP website (http://www.hp.com/go/insightremotesupport
).
USB support and functionality
USB support
HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is
provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides
support for USB devices through legacy USB support, which is enabled by default in the system ROM.
Legacy USB support provides USB functionality in environments where USB support is not available
normally. Specifically, HP provides legacy USB functionality for the following:
•
POST
•
RBSU
•
Diagnostics
•
DOS
•
Operating environments which do not provide native USB support
Internal USB functionality
An internal USB connector is available for use with security key devices and USB drive keys. This
solution provides for use of a permanent USB key installed in the internal connector, avoiding issues
of clearance on the front of the rack and physical access to secure data.
For additional security, external USB functionality can be disabled through RBSU. Disabling external
USB support in RBSU disables the USB connectors on the local I/O cable. Internal USB functionality is
unaffected.